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  • 08 Mar 2013
  • News

Feeling worried? Be wary of advice you receive

  • January 2025
  • Teaching Plan

Knowledge Transfer: Toyota, NUMMI, and GM

By: Willy Shih
Teaching Plan for HBS Case No. 625-003. New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
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    James L. Heskett

    James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

    • June 2001 (Revised September 2005)
    • Case

    Madison Avenue: Digital Media Services (B)

    In late 1999, Madison Avenue was experiencing phenomenal growth in sales, clients, employees, and services provided. The stress and strain on the firm's employees was considerable and threatened to jeopardize the high-quality, active-ad management for which the firm... View Details
    Keywords: Organizational Change and Adaptation; Growth Management; Service Operations; Digital Marketing; Business Processes; Advertising Industry
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    • March 1991 (Revised December 1994)
    • Case

    Marks and Spencer Ltd. (B)

    By: Cynthia A. Montgomery
    Describes the firm's 1988 expansion into the United States through the acquisition of Brooks Brothers, a specialty up-market men's clothing chain and Kings Super Markets, a high quality New Jersey grocer. View Details
    Keywords: Growth and Development Strategy; Expansion; Business Strategy; Mergers and Acquisitions; Globalization; Retail Industry; United States
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    • October 2015
    • Article

    The Value of Bosses

    By: Edward P. Lazear, Kathryn L. Shaw and Christopher Stanton
    How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality... View Details
    Keywords: Supervisors; Management Skills; Employees; Performance Productivity
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    • 09 Mar 2003
    • Research & Ideas

    Six Keys to Building New Markets by Unleashing Disruptive Innovation

    Managers today have a problem. They know their companies must grow. But growth is hard, especially given today's economic environment where investment capital is difficult to come by and firms are reluctant to take risks. View Details
    Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
    • October 2021 (Revised September 2022)
    • Case

    SmartOne: Building an AI Data Business

    By: Karim R. Lakhani, Pippa Armerding, Gamze Yucaoglu and Fares Khrais
    The case opens in August 2021, as Habib and Shahysta Hassim, husband and wife co-founders of the data labeling company SmartOne, contemplate the strategy of the high growth company. Between 2016 and 2021, SmartOne had kept doubling its size every two years and now,... View Details
    Keywords: Artificial Intelligence; Data Labeling; Entrepreneurship; Strategy; Operations; Business Model; Growth Management; Growth and Development Strategy; AI and Machine Learning; Africa; Madagascar; Europe; France; United States
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    • December 2005 (Revised July 2006)
    • Case

    Bunge: Poised for Growth

    By: David E. Bell and Mary L. Shelman
    As CEO of the world's largest oilseed processor, Alberto Weisser of Bunge must not only decide how quickly to expand in fast-growing markets of Eastern Europe and Asia, but also how best to leverage the firm's global footprint and leadership position. The firm is... View Details
    Keywords: Customer Focus and Relationships; Trade; Global Strategy; Leadership; Growth Management; Management Style; Demand and Consumers; Supply Chain; Integration; Technology; Agriculture and Agribusiness Industry; Biotechnology Industry; Asia; Europe
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    • 08 Mar 2012
    • Working Paper Summaries

    Customer-Driven Misconduct: How Competition Corrupts Business Practices

    Keywords: by Victor Manuel Bennett, Lamar Pierce, Jason A. Snyder & Michael W. Toffel; Auto
    • 2018
    • Book

    The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

    By: Amy C. Edmondson
    The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation,... View Details
    Keywords: Psychological Safety; Knowledge Economy; Teaming; Management; Organizational Culture; Innovation and Management; Learning
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    • April 1997
    • Case

    Peoria Engine Plant (A): (Abridged)

    By: Robert S. Kaplan and Amy P. Hutton
    Describes the cost control system used at an automobile engine plant for labor and overhead costs. The finance staff prepares daily, weekly, and monthly variance reports against budgets. Department supervisors, finance staff, and the plant manager discuss the use and... View Details
    Keywords: Motivation and Incentives; Cost Management; Financial Reporting; Performance Improvement; Budgets and Budgeting; Auto Industry
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    • 08 Nov 2012
    • Working Paper Summaries

    Admitting Mistakes: Home Country Effect on the Reliability of Restatement Reporting

    Keywords: by Suraj Srinivasan, Aida Sijamic Wahid & Gwen Yu
    • December 1992 (Revised March 1997)
    • Case

    Peoria Engine Plant (A)

    By: Robert S. Kaplan and Amy P. Hutton
    Describes the cost control system used at an automobile engine plant for labor and overhead costs. The finance staff prepares daily, weekly, and monthly variance reports against budgets. Department supervisors, finance staff, and the plant manager discuss the use and... View Details
    Keywords: Cost Management; Cost Accounting; Budgets and Budgeting; Earnings Management; Reports; Financial Reporting; Management Analysis, Tools, and Techniques; Performance Improvement; Performance Productivity; Factories, Labs, and Plants; Auto Industry
    Related
    • 25 Oct 2010
    • HBS Case

    Tesco’s Stumble into the US Market

    operandi has been to joint venture with a local retailer, acquiring good store locations and local management talent in the process. Tesco deserves credit for not taking a "me-too" approach in its US strategy. Tesco entered the... View Details
    Keywords: by Sean Silverthorne; Retail
    • 31 Oct 2018
    • What Do You Think?

    What is the Function of Fear in Leadership?

    PeopleImages What kinds of fear, if any, are appropriate in leading others? Fear has a place in leading and managing others. But if used for short-term achievement, as a negative motivator, or as a source of power over others, it can have... View Details
    Keywords: by James Heskett
    • 23 Oct 2000
    • Research & Ideas

    The Strategy-Focused Organization

    reinforcing the central role of the scorecard in Mobil's management system. Inspired and dedicated middle managers can sustain quality improvements, local process improvements,... View Details
    Keywords: by Robert S. Kaplan & David P. Norton
    • September 2012 (Revised September 2015)
    • Case

    Doing Business in China

    By: Felix Oberholzer-Gee, Michael Shih-ta Chen, Nancy Dai and G.A. Donovan
    This case examines the challenges and opportunities of doing business in China. It highlights China's remarkable economic transformation in the decades leading up to 2012 in the context of its history, culture, and politics. The case summarizes the main obstacles faced... View Details
    Keywords: Emerging Market Finance; Emergent Countries; Business History; Economic History; Emerging Markets; Business Ventures; Strategy; China
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      Suraj Srinivasan

      Suraj Srinivasan is the Philip J. Stomberg Professor of Business Administration, a member of the Accounting and Management faculty unit, and chair of the View Details

      Keywords: accounting industry; financial services
      • July 2012 (Revised July 2014)
      • Case

      Warby Parker: Vision of a 'Good' Fashion Brand

      By: Christopher Marquis and Laura Velez Villa
      In its third year of existence and poised to double its workforce, Warby Parker attributed its success to an innovative approach in the eyewear industry and to the company culture that supported it. With a mission combining social and business goals, the company had... View Details
      Keywords: Entrepreneurship; Innovation; Business And Society; Social Responsiblity; Organizational Behavior; Social Entrepreneurship; Growth Management; Corporate Social Responsibility and Impact; Brands and Branding; Organizational Culture; Marketing Strategy; Innovation and Invention; Apparel and Accessories Industry; Health Industry; United States
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