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Show Results For
- All HBS Web (1,156)
- Faculty Publications (351)
- 15 Nov 2022
- Book
Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work
organization’s behavior align with its stated mission? Increase diversity. More voices and more perspectives reduce the complicity of those in the majority who may be perpetuating inequity. “You need to ask yourself, if this person is... View Details
Keywords: by Pamela Reynolds
- Article
Sizing Up Entrepreneurial Potential: Gender Differences in Communication and Investor Perceptions of Long-Term Growth and Scalability
By: Laura Huang, Priyanka D. Joshi, Cheryl J. Wakslak and Andy Wu
Female entrepreneurs have been found to face disadvantages as compared with male entrepreneurs, especially in acquiring the financial resources they need to sustain and grow their ventures. Across three studies, we examine how disparities in funding outcomes may be due... View Details
Huang, Laura, Priyanka D. Joshi, Cheryl J. Wakslak, and Andy Wu. "Sizing Up Entrepreneurial Potential: Gender Differences in Communication and Investor Perceptions of Long-Term Growth and Scalability." Academy of Management Journal 64, no. 3 (June 2021): 716–740.
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
“Business leaders need to think about the social impact of the business decisions they’re making—and then measure their impact.” “Even in markets where there is anti-Black bias on average, making it easy for people who want to support... View Details
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
power has on the psychology of those in power: It makes them overconfident and susceptible to hubris, and it makes them more self-centered and insensitive to others,” Battilana says. And if a CEO can’t or won’t cultivate humility and... View Details
Keywords: by Jay Fitzgerald
- 2017
- Article
A Brief Money Management Scale and Its Associations with Personality, Financial Health, and Hypothetical Debt Repayment
By: Masha Ksendzova, Grant Edward Donnelly and Ryan Howell
Money management is essential for financial health, and more research is needed to better assess people’s money management practices. Therefore, we factor-analyzed 205 scaled questions from previous money management measures to select the best items and examined their... View Details
- Web
Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
science and learning. His papers include memos, correspondence, lecture notes, speeches, reviews, certificates, and financial records, as well as documentation regarding the effects of fatigue on productivity and the need for... View Details
- 16 Nov 2010
- First Look
First Look: November 16, 2010
psychology that accounts for behaviors inconsistent with ethical beliefs and describe how people reconcile their immoral actions with their ethical goals through the process of moral disengagement. We then examine how the mind selectively... View Details
Keywords: Sean Silverthorne
- 29 Oct 2013
- Research & Ideas
Do Employees Work Harder for Higher Pay?
more or less appreciated and reciprocated." Malhotra also believes that companies need to consider what other factors motivate employees. "There is a lot of work that shows non-monetary incentives (e.g., recognition, respect, autonomy,... View Details
Keywords: by Chuck Leddy & Harvard Gazette
- Article
Unconventional Insights for Managing Stakeholder Trust
By: Michael Pirson and Deepak Malhotra
Initiatives to build and maintain trust with various stakeholders, including customers, employees, suppliers and investors, are at the top of the executive agenda at many organizations. But most companies don't really understand how to manage stakeholder trust... View Details
Keywords: Values and Beliefs; Knowledge Use and Leverage; Organizational Culture; Business and Stakeholder Relations; Perspective; Trust; Cooperation
Pirson, Michael, and Deepak Malhotra. "Unconventional Insights for Managing Stakeholder Trust." MIT Sloan Management Review 49, no. 4 (Summer 2008): 43–50.
- 20 Apr 2011
- Research & Ideas
Blind Spots: We’re Not as Ethical as We Think
unethical actions are occurring without intent, we need to solve those problems as well. Our book is an attempt to move in this direction. Q: What are ethical blind spots, and how do they influence our decisions? A: There are many. But a... View Details
Keywords: by Sean Silverthorne
- Web
Topics - HBS Working Knowledge
Horizontal Integration (1) Housing (4) Human Capital (27) Human Needs (14) Human Resources (292) Identity (6) Immigration (37) Income (7) Independent Innovation and Invention (5) Industry Clusters (8) Industry Growth (3) Inflation and... View Details
- September – October 2011
- Article
Manage the Culture Cycle
By: James L. Heskett
Organizational culture—the shared assumptions, values, and behaviors that determine "how we do things around here"—can be measured and shaped. In organizations with large numbers of customer-facing employees, it can account for up to half of the difference in operating... View Details
- 12 Feb 2018
- Research & Ideas
Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?
poor suckers tomorrow.” Related Reading: People Have an Irrational Need to Complete 'Sets' of Things Hiding Products From Customers May Ultimately Boost Sales Behavioral Economists Can Make You a Healthier Consumer and Smarter Marketer... View Details
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
line operations along with a vice chairman of equal power who was responsible for quality, for being alert to any possible problems, and for raising questions about them. You need a team at the top where high contention is demanded and... View Details
Keywords: by Garry Emmons
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
civilians' support for the opposition, who failed to protect them. Instead we show that such violence increases parochial forms of solidarity and social engagement within the refugee community. Altogether this suggests that, when civilians can escape the conflict zone,... View Details
Keywords: by Sean Silverthorne
- Article
Trust and Incentives in Agency
By: Ramon Casadesus-Masanell and Daniel F Spulber
Contracts between a principal and an agent are not formed in a vacuum. Although formal contracts between a principal and an agent contain explicit incentives for performance, the relationship between a principal and an agent also involves implicit incentives. Three... View Details
Keywords: Trust; Motivation and Incentives; Agency Theory; Contracts; Market Transactions; Performance; Relationships; Societal Protocols; Legal Liability; Cost
Casadesus-Masanell, Ramon, and Daniel F Spulber. "Trust and Incentives in Agency." Southern California Interdisciplinary Law Journal 15, no. 1 (Fall 2005): 45–104.
- March 2025
- Case
Stagwell: AI and the Future of Marketing
By: Suraj Srinivasan and Radhika Kak
In early 2025, Mark Penn, Founder, CEO and Chairman of Stagwell, a global marketing company with a network of over 70+ agencies that served over 4000 blue-chip customers across 40 countries, was looking at ways that marketers should navigate the disruption emanating... View Details
- July 2015 (Revised October 2016)
- Case
China Lodging Group (A)
By: Tatiana Sandino, Shelley Xin Li and Nancy Hua Dai
This case study explores the challenges of aligning middle management interests with company goals as a company navigates rapid growth in a dynamic industry. China Lodging Group, a Chinese hotel chain that opened about 2,000 hotels during its first decade in business,... View Details
Keywords: Motivation and Incentives; Business or Company Management; Growth Management; Balanced Scorecard; Accommodations Industry; China
Sandino, Tatiana, Shelley Xin Li, and Nancy Hua Dai. "China Lodging Group (A)." Harvard Business School Case 116-004, July 2015. (Revised October 2016.)
- April 2009
- Case
The First Global Financial Crisis of the 21st Century
By: Laura Alfaro and Renee Kim
The global economy was expected to suffer from negative growth for the full year in 2009, a phenomenon not seen since World War II. While the U.S. subprime mortgage disaster was blamed as the original instigator, it was noted that the "global imbalances" of the U.S.... View Details
Keywords: Financial Crisis; Mortgages; Globalized Economies and Regions; Policy; International Relations; Business and Government Relations; Conflict and Resolution
Alfaro, Laura, and Renee Kim. "The First Global Financial Crisis of the 21st Century." Harvard Business School Case 709-057, April 2009.
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
"What we want from a company today is not the same as 10 years ago. But the principles are the same." Companies need to do a better job of earning trust, the authors say. The Edelman Trust Barometer, an annual survey of 34,000 people in... View Details
Keywords: by Lane Lambert