Product Features - Publications - Faculty & Research

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

income for many people. During 2021, as travel resumed, Airbnb hosts collectively earned $34 billion across 6 million active listings. One possible reason that Airbnb prominently features the names and faces of hosts on its site is to... View Details

Keywords: by Pamela Reynolds; Technology; Travel

16 Apr 2019
First Look

New Research and Ideas, April 16, 2019

ideas, assesses their importance today, and explores their potential for the future. Through its wide historical focus, this Reader challenges the widespread assumption that creativity research is mainly a product of the second half of... View Details

Keywords: Dina Gerdeman

15 Dec 2023
News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

and infrastructure opportunities, and expertise on governance practices. These present opportunities for HBS alumni. The HBSAAA board saw the need to educate our membership and the community about them.” The panel featured Ndidi Okonkwo... View Details

Keywords: Margie Kelley

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

therefore focus their research worldwide, not just on the BRICs. “Often the main prize today is the emerging middle class, which aspires to consume world class products at lower price points." -Krishna G. Palepu "We have been studying... View Details

Keywords: by Martha Lagace

22 May 2017
Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

Pauline Brown joined the HBS faculty following a tenure as Chairman of North America at the French luxury goods conglomerate, LVMH Moët Hennessy Louis Vuitton. (Photo credit: Albert Cheung) To future CEOs who want to succeed in the business of making and marketing... View Details

Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism

12 Oct 2022
Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

inspired by the stories of these students. Visit @prideathbs on Instagram for more information and features about the LGBTQ+ community at HBS. Eduardo Avalos (he/him/his), Class of 2024 “Te quiero, mijo.” When my six-year relationship... View Details

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

long-standing feature of economics. The theoretical arguments focused traditionally on the ability to exploit gains from trade, essentially leading to higher productivity by exploiting comparative... View Details

Keywords: by Christian Ketels

11 Oct 2023
Blog Post

A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion

prioritize impact After ten days in Seoul, my team and I proposed a new product feature to attract new customers to the DoctorNow platform. We ended the week with a presentation highlighting our design... View Details

08 Feb 2011
First Look

First Look: Feb. 8

purely symbolic effects can materialize when former employers are highly prominent because these hires increase the hiring organization's market visibility. Leveraging an idiosyncratic feature of wine markets (i.e., the variable time lag... View Details

Keywords: Sean Silverthorne

28 Apr 2009
First Look

First Look: April 28, 2009

by-product produced is exactly the amount that can be produced using the entire waste stream). The operational synergy in the joint production process is manifested as one of two subsidies: the by-product is subsidized by the disposal... View Details

Keywords: Martha Lagace

11 Mar 2024
News

In Harmony

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners. Often referred to as one of... View Details

Keywords: Julia Hanna; photograph by Jun Michael Park

20 Nov 2019
Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

of tests to make its own estimations. The computer had no way of parsing the language in the jokes, nor did it follow a model indicating what features made a joke funny. Instead, it relied on “collaborative filtering” algorithms to learn... View Details

Keywords: by Dina Gerdeman

18 Sep 2017
Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

a bit of listening and data mining on social to get a feel for public sentiment. Nike can track whether people are talking about the company in relation to sweatshops, how expensive its products are, or if they appreciate certain View Details

Keywords: by Dina Gerdeman; Advertising; Technology

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

model," they write. Among the features of the approach they recommend, which is currently being used by organizations in a range of industries and countries, are the following: Goals based on longer-term external benchmarks instead... View Details

Keywords: by Loren Gary

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

consumer. So, even thinking about what features you put into a product affects how easy it will be to market. There's always this idea of feature creep that leads to adding... View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

04 Feb 2014
First Look

First Look: February 4

assumptions about parents and kids valid to suggest the product would be in high demand once launched? Could she keep a premium price point in a consumer market that was trending downward in willingness to pay? Should she cut back on... View Details

Keywords: Sean Silverthlorne

23 Oct 2007
First Look

First Look: October 23, 2007

features of the institution—the incentives staff face and how the institution is governed—remain largely unchanged. Download the paper: http://www.hbs.edu/research/pdf/08-027.pdf The Dynamic Interplay of Inequality and Trust—An... View Details

Keywords: Sean Silverthorne

14 Jul 2022
Research & Ideas

When the Rubber Meets the Road, Most Commuters Text and Email While Driving

sensors. Cars will likely become more automated over time as new technologies and features are introduced, the researchers note. "There is clearly a lot to do in car design, but perhaps even more broadly, to accommodate the fact that we... View Details

Keywords: by Jay Fitzgerald

Web

2022 Reunion Presentations - Alumni

customers are partitioned away from the operation, they are less likely to fully appreciate the work going on behind the scenes, causing them to place a lower value on the product or service being offered. To address this problem, leaders... View Details

06 Jan 2020
Research & Ideas

Motivate Your High Performers to Share Their Knowledge

worker shared a trick for keeping track of information customers share at the beginning of calls, reducing a source of stress. Another advised a colleague not to “unbundle” the price of features when presenting customers with potential... View Details

Keywords: by Michael Blanding

Publications