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- Multimedia (79)
- Faculty Publications (3,622)
Show Results For
- All HBS Web
(8,533)
- People (17)
- News (1,334)
- Research (5,011)
- Events (25)
- Multimedia (79)
- Faculty Publications (3,622)
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- January–February 2025
- Article
The Double-Edged Sword of Exemplar Similarity
By: Majid Majzoubi, Eric Zhao, Tiona Zuzul and Greg Fisher
We investigate how a firm’s positioning relative to category exemplars shapes security analysts’ evaluations. Using a two-stage model of evaluation (initial screening and subsequent assessment), we propose that exemplar similarity enhances a firm’s recognizability and... View Details
Majzoubi, Majid, Eric Zhao, Tiona Zuzul, and Greg Fisher. "The Double-Edged Sword of Exemplar Similarity." Organization Science 36, no. 1 (January–February 2025): 121–144.
- 2020
- Working Paper
Topic Preference Detection: A Novel Approach to Understand Perspective Taking in Conversation
By: Michael Yeomans and Alison Wood Brooks
Although most humans engage in conversations constantly throughout their lives, conversational mistakes are commonplace— interacting with others is difficult, and conversation re-quires quick, relentless perspective-taking and decision making. For example: during every... View Details
Keywords: Natural Language Processing; Interpersonal Communication; Perspective; Decision Making; Perception
Yeomans, Michael, and Alison Wood Brooks. "Topic Preference Detection: A Novel Approach to Understand Perspective Taking in Conversation." Harvard Business School Working Paper, No. 20-077, February 2020.
- 2005
- Working Paper
Strategic Management As Organizational Learning: Developing Fit and Alignment Through a Disciplined Process
By: Michael Beer, Sven C. Voelpel, Marius Leibold and Eden B. Tekie
- December 2018
- Teaching Note
The Campbell Home (A), (B), and (C)
By: Leslie John
Email mking@hbs.edu for a courtesy copy.
Teaching Note for HBS Nos. 918-017, 918-018, and 918-019. Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several... View Details
Teaching Note for HBS Nos. 918-017, 918-018, and 918-019. Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several... View Details
Keywords: Agents; Bidding Process; Negotiation; Negotiation Process; Negotiation Preparation; Negotiation Participants; Valuation; Real Estate Industry; United States
John, Leslie. "The Campbell Home (A), (B), and (C)." Harvard Business School Teaching Note 919-012, December 2018. (Email mking@hbs.edu for a courtesy copy.)
- 11 Aug 2006 - 15 Aug 2006
- Conference Presentation
A Match Made in Heaven? Joining Leadership Competencies to the Process of Organizational Change
By: Julie Battilana, M.J. Gilmartin, A.-C. Pache, M. Sengul and J. Alexander
Keywords: Leadership; Organizational Change and Adaptation; Change; Management Practices and Processes
Battilana, Julie, M.J. Gilmartin, A.-C. Pache, M. Sengul, and J. Alexander. "A Match Made in Heaven? Joining Leadership Competencies to the Process of Organizational Change." Paper presented at the Academy of Management Annual Meeting, August 11–15, 2006. (ODC Division, Atlanta, USA.)
- 2019
- Working Paper
Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 13 Platform Systems vs. Step Processes—The Value of Options and the Power of Modularity
This is the first chapter in Part 3. Its purpose is to contrast the value structure of platform systems with step processes from a technological perspective. I first review the basic technical architecture of computers and argue that every computer is inherently a... View Details
Keywords: Platform Systems; Step Processes; Computer Architecture; Modularity; Information Technology; Digital Platforms
Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 13 Platform Systems vs. Step Processes—The Value of Options and the Power of Modularity." Harvard Business School Working Paper, No. 19-073, January 2019.
- 2008
- Chapter
Identity Negotiation Processes Amidst Diversity: Understanding the Influence of Social Identity and Status Differences
By: Jeffrey T. Polzer and Heather M. Caruso
We integrate an identity negotiation framework with research on diversity, social identity theory, and status differences. This integration reveals the distinct advantages and challenges that high and low status people face when they engage in identity negotiation... View Details
- 1982
- Chapter
The Capacity Expansion Process in a Growing Oligopoly: The Case of Corn Wet Milling
By: A. Michael Spence and M. E. Porter
- Article
Dirty Deeds Unwanted: The Use of Biased Memory Processes in the Context of Ethics
By: Maryam Kouchaki and Francesca Gino
Kouchaki, Maryam, and Francesca Gino. "Dirty Deeds Unwanted: The Use of Biased Memory Processes in the Context of Ethics." Special Issue on Morality and Ethics edited by Francesca Gino and Shaul Salvi. Current Opinion in Psychology 6 (December 2015): 82–86.
- December 2002
- Article
Process Management and Technological Innovation: A Longitudinal Study of the Photography and Paint Industries
By: Mary J. Benner and Michael Tushman
Benner, Mary J., and Michael Tushman. "Process Management and Technological Innovation: A Longitudinal Study of the Photography and Paint Industries." Administrative Science Quarterly 47, no. 4 (December 2002): 676–706.
- spring 1976
- Article
Information, Politics and Economic Analysis: The Regulatory Decision Process in the Air Freight Cases
By: M. E. Porter and J. F. Sagansky
Keywords: Information; Government and Politics; Economics; Governing Rules, Regulations, and Reforms; Decision Making
Porter, M. E., and J. F. Sagansky. "Information, Politics and Economic Analysis: The Regulatory Decision Process in the Air Freight Cases." Public Policy 24, no. 2 (spring 1976): 263–307.
- January 1988 (Revised September 1988)
- Background Note
To the President of a Midsize Company: Notes on the Process of Formal Planning
Thurston, Philip H. "To the President of a Midsize Company: Notes on the Process of Formal Planning." Harvard Business School Background Note 688-065, January 1988. (Revised September 1988.)
- April 2012
- Supplement
Bayonne Packaging, Inc., Faculty Spreadsheet (Brief Case)
By: Roy D. Shapiro and Paul E. Morrison
- April 2012
- Supplement
Bayonne Packaging, Inc., Spreadsheet Supplement (Brief Case)
By: Roy D. Shapiro and Paul E. Morrison
- 11 Nov 2013
- Working Paper Summaries
Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time
- 1994
- Book
The Perpetual Enterprise Machine: Seven Keys to Corporate Renewal through Successful Product and Process Development
Bowen, H. K., K. B. Clark, C. H. Holloway and S. C. Wheelwright, eds. The Perpetual Enterprise Machine: Seven Keys to Corporate Renewal through Successful Product and Process Development. New York: Oxford University Press, 1994.
- June 2016
- Article
Understanding Online Hotel Reviews Through Automated Text Analysis
By: Shawn Mankad, Hyunjeong "Spring" Han, Joel Goh and Srinagesh Gavirneni
Customer reviews submitted at Internet travel portals are an important yet underexplored new resource in obtaining feedback on customer experience for the hospitality industry. These data are often voluminous and unstructured, presenting analytical challenges for... View Details
Keywords: Hotel Reviews; Natural Language Processing; Information Technology; Service Operations; Accommodations Industry; Moscow
Mankad, Shawn, Hyunjeong "Spring" Han, Joel Goh, and Srinagesh Gavirneni. "Understanding Online Hotel Reviews Through Automated Text Analysis." Service Science 8, no. 2 (June 2016): 124–138.
- September 1999
- Article
Process Variation as a Determinant of Bank Performance: Evidence from the Retail Banking Study
By: F. Frei, R. Kalakota, A. Leone and L. Marx
Frei, F., R. Kalakota, A. Leone, and L. Marx. "Process Variation as a Determinant of Bank Performance: Evidence from the Retail Banking Study." Management Science 45, no. 9 (September 1999): 1210–1220.
- 2018
- Book
Escaping the Build Trap: How Effective Product Management Creates Real Value
By: Melissa Perri
This book is a guide to getting out of the build trap with great product management. We look at what it means to become and be a product-led organization, which involves four key components: creating a product manager role with the right responsibilities and structure;... View Details
Keywords: Product And Process Development; Product Management; Customer Focus and Relationships; Value Creation
Perri, Melissa. Escaping the Build Trap: How Effective Product Management Creates Real Value. 1st ed. Sebastopol, CA: O'Reilly Media, Inc., 2018.