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- All HBS Web (1,067)
- Faculty Publications (97)
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- 20 May 2008
- First Look
First Look: May 20, 2008
case of Lisa Sherman (A) describes a highly successful executive at Verizon struggling with whether to reveal her sexual identity. Having attended a diversity training workshop in which participants expressed extremely negative views of... View Details
Keywords: Martha Lagace
- 31 Jul 2012
- First Look
First Look: July 31
Maersk was a global conglomerate with large shipping and oil & gas businesses. Among the talent management issues being discussed: an increase in employee turnover, internal training and development programs, hiring experienced talent... View Details
Keywords: Carmen Nobel
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
within their company, and it helps them to solidify buy-in among employees for new strategic initiatives. In short, it allows them to build trust through talk. Interactivity: Talk is a two-way affair—an exchange of comments and questions, of musings and mutterings. The... View Details
Keywords: Re: Boris Groysberg
- 07 Apr 2009
- First Look
First Look: April 7, 2009
systematic program for identifying and serving its key clients, developed in collaboration with Cranfield School of Management. It is these clients that will be the focus of the efforts for the CDC. In addition, the firm has co-developed a View Details
Keywords: Martha Lagace
- 14 Nov 2007
- Research & Ideas
Growing CEOs from the Inside
Succession planning is hard work: It must be embraced by the organization and driven by the CEO. In the book, Bower identifies best practices companies can follow to identify, groom, and train internal candidates for the C-suite. We asked... View Details
- 16 Feb 2016
- First Look
February 16, 2016
mortgages, accumulating twice the holdings of more seasoned managers. Moreover, inexperienced managers who personally experienced severe or recent adverse investment outcomes behaved more like seasoned managers. View Details
Keywords: Sean Silverthorne
- 12 Jan 2010
- First Look
First Look: Jan. 12
collective, the nature and importance of relationships, how personal space and the role of time are viewed, the extent to which authority and hierarchy are accepted, how ambiguity and risk are regarded, and so on. Extending this... View Details
Keywords: Martha Lagace
- 20 Feb 2008
- First Look
First Look: February 20, 2008
Working PapersFinding Missing Markets (and a disturbing epilogue): Evidence from an Export Crop Adoption and Marketing Intervention in Kenya Authors:Nava Ashraf, Xavier Gine, and Dean Karlan Abstract In much of the developing world, many farmers grow crops for local... View Details
Keywords: Martha Lagace
- 21 Jul 2009
- First Look
First Look: July 21
The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry. The case outlines the protagonist's strategy of developing internal experts who are View Details
Keywords: Martha Lagace
- 18 Dec 2012
- First Look
First Look: December 18
relationships when it instead primarily encourages newcomers to express their personal identities. In a field experiment carried out in a large business process outsourcing company, we found that initial socialization focused on View Details
Keywords: Carmen Nobel
- 21 Jan 2014
- First Look
First Look: January 21
several mechanisms: by conferring employer recognition, by enhancing social visibility, and by facilitating social comparison. In a nationwide health worker training program in Zambia, we design a field experiment to unbundle these... View Details
Keywords: Sean Silverthorne
- 16 Dec 2014
- First Look
First Look: December 16
compare those clicks with users' subsequent purchases. Ever-cheaper IT makes this tracking cost effective and routine. In addition, a web of interlocking ad networks trades inventory and offers to show the right ad to the right person at... View Details
Keywords: Sean Silverthorne
- 07 Aug 2012
- First Look
First Look: August 7
direct evidence that incentive contracts distort judgment and beliefs, even among trained professionals with many years of experience. Loans evaluated under more permissive incentive schemes are rated significantly less risky than the... View Details
Keywords: Sean Silverthorne
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
informants said, anyone who could power up a PowerPoint presentation could get funded. And by 2001 you had people talking about having to train the entrepreneurs to make do with what they had. I have a wonderful quote from one of our... View Details
Keywords: by Sean Silverthorne
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
employees in the dark and constantly surprising them is a serious form of disrespect." Bert Baker linked it to integrity with this comment: "When I know that my manager is a person of integrity, then I know they will not... View Details
Keywords: by James Heskett
- 12 Sep 2012
- Research & Ideas
The Unexpected Link Between Cadavers and Careers
Two cadavers are better than one in this regard, so Anteby was encouraged when several donation program directors mentioned the co-donation phenomenon among married couples. "They said that sometimes they had spouses who would donate together," he says.... View Details
- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
judgment is worthless; good judgment without experience is still good judgment!" On the other hand, Robert Moses asserted that "a person without experience is very unlikely to have good judgment; experience is the wheel that... View Details
Keywords: by Jim Heskett
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
Field had left very good archives; and to examine Lauder, Schultz, and Dell, she started with their autobiographies and then pursued many other sources to get to know the person and the company. Below are some of Koehn's thoughts on how... View Details
Keywords: by Martha Lagace
- 29 Jan 2013
- First Look
First Look: Jan. 29
gender, family) in the context of organizational/occupational pressures and personal preferences regarding this identity. We propose that the dual forces of pressures and preferences vary from inclusion (e.g., incorporating the non-work... View Details
Keywords: Sean Silverthorne