Publications

Web

Buy Now, Pay Later: The Secondary Credit Market

The Rise of Installment Selling Home Finance Cars on Time The Secondary Credit Market The Usurer's Grip Research Links Credits “We must divorce the three golden balls from the three Furies.” — Charities Review , 1892 Installment plans, home mortgages, and auto loans... View Details

Article

Diversity and Team Performance in a Kenyan Organization

By: Benjamin Marx, Vincent Pons and Tavneet Suri

We present the results from a field experiment on team diversity. Individuals working as door-to-door canvassers for a non-profit organization were randomly assigned a teammate, a supervisor, and a list of individuals to canvass. This created random variation within... View Details

Keywords: Ethnic Diversity; Organizational Behavior; Labor Management; Groups and Teams; Diversity; Performance

2008
Chapter

When Learning and Performance Are at Odds: Confronting the Tension

By: Sara Jean Singer and A. C. Edmondson

This chapter explores complexities of the relationship between learning and performance. We start with the general proposition that learning promotes performance and then describe several challenges for researchers and managers who wish to study or promote learning in... View Details

Keywords: Learning; Leadership; Organizational Culture; Performance Improvement; Behavior

Web

Buy Now, Pay Later: Credit and Information Technology

over time. For example, D&B began introducing digital products in 1963, and by the mid-1970s, the firm’s data-collection operations were fully computerized. In the dazzle of digital, however, it is easy to forget that the information age... View Details

Article

Prosocial Bonuses Increase Employee Satisfaction and Team Performance

By: Lalin Anik, Lara B. Aknin, Elizabeth W. Dunn, Michael I. Norton and Jordi Quoidbach

In three field studies, we explore the impact of providing employees and teammates with prosocial bonuses, a novel type of bonus spent on others rather than on oneself. In Experiment 1, we show that prosocial bonuses in the form of donations to charity lead to happier... View Details

Keywords: Satisfaction; Groups and Teams; Performance; Compensation and Benefits; Philanthropy and Charitable Giving; Banking Industry; Sports Industry; Pharmaceutical Industry; Canada; Belgium; Australia

2013
Working Paper

Prosocial Bonuses Increase Employee Satisfaction and Team Performance

By: Lalin Anik, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn and Jordi Quoidbach

In two field studies, we explore the impact of providing employees and teammates with prosocial bonuses, a novel type of bonus spent on others rather than on oneself. In Experiment 1, we show that prosocial bonuses in the form of donations to charity lead to happier... View Details

Keywords: Satisfaction; Groups and Teams; Performance; Compensation and Benefits; Philanthropy and Charitable Giving; Banking Industry; Sports Industry; Pharmaceutical Industry; Canada; Belgium; Australia

2025
Working Paper

Performance Capital Flows in DC Pensions

By: Bryan Gutierrez Cortez, Victoria Ivashina and Juliana Salomao

Are defined contribution (DC) pension funds' capital flows sensitive to performance? We examine pressures from individual account holders who can switch their pension managers. Using novel data on retirement accounts for nearly 10 million individuals, we analyze... View Details

Keywords: Investment Funds; Retirement; Risk and Uncertainty; Financial Management; Investment Portfolio; Financial Services Industry

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2022
Working Paper

The Effect of Employee Lateness and Absenteeism on Store Performance

By: Caleb Kwon and Ananth Raman

We empirically analyze the effects of employee lateness and absenteeism on store performance by examining 25.5 million employee shift timecards covering more than 100,000 employees across more than 500 U.S. retail grocery store locations over a four year time period.... View Details

Keywords: Absenteeism; Lateness; Scheduling; Performance Productivity; Employees; Retail Industry

SSRN

October 2007
Journal Article

Psychosocial Development and Leader Performance of Military Officer Cadets

By: Scott Snook and Paul T. Bartone

Efforts to educate and develop future military officers aim to produce highly competent, ethical and effective leaders to serve the nation. But while there is general agreement about desired outcomes, the underlying developmental processes associated with these... View Details

Keywords: Forecasting and Prediction; Leadership Development; Performance Evaluation; Personal Development and Career; Social Psychology

September 1997 (Revised January 1998)
Teaching Note

Western Chemical Corporation: Divisional Performance Measurement TN

By: William J. Bruns Jr.

Teaching Note for (9-196-079). View Details

Keywords: Performance Evaluation; Chemical Industry