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  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

Bennett, Victor Manuel, Megan Lawrence, and Raffaella Sadun Abstract—We investigate the management practices adopted by firms where the founders are also the CEOs using data from the World Management Survey.... View Details
Keywords: Carmen Nobel
  • June 2025
  • Case

TagHive: Edtech Pricing and Distributor Decisions

By: Isamar Troncoso, Frank V. Cespedes and Stacy Straaberg
Education technology (edtech) company TagHive, founded in 2017, used a direct sales team and third-party distributors to sell its Class Saathi hardware and software solution to 300 clients, mainly primary and secondary schools in India. The product aimed to improve... View Details
Keywords: Business Model; Marketing Channels; Marketing Strategy; Product Marketing; Social Marketing; Information Infrastructure; Internet and the Web; Mobile and Wireless Technology; Technology Adoption; Teaching; Price; Customer Relationship Management; Customer Satisfaction; Growth and Development; Technological Innovation; AI and Machine Learning; Applications and Software; Distribution Channels; Sales; Reputation; Education Industry; Technology Industry; India; South Korea
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  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

to the challenge. Think of it as a new strategic initiative facing huge execution challenges. These require senior management to get the best information they can about barriers to execution, and it requires trust and commitment. That... View Details
Keywords: by Dina Gerdeman
  • 26 May 2015
  • First Look

First Look: May 26

  Publications March 2015 AFP Exchange Well Said: Why Articulating Your Strategy Can Set You Apart. By: Cespedes, Frank V. Abstract—Senior finance managers now operate in an altered c-suite landscape. The executives reporting to the CEO... View Details
Keywords: Sean Silverthorne
  • August 1986 (Revised September 2004)
  • Case

Hanson Ski Products

By: William J. Bruns Jr. and Julie H. Hertenstein
At the end of the budget cycle, the manager must test whether plans are feasible given financing arrangements and constraints. Cash needs are great due to seasonality. Needed loans must be calculated at five separate dates, and financial position projected. This is a... View Details
Keywords: Budgets and Budgeting; Capital Budgeting; Cash Flow; Financial Strategy; Activity Based Costing and Management; Financing and Loans; Managerial Roles; Credit; Insurance
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  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

balance of trade in the 1960s, and the devaluation of the U.S. dollar and the end of its convertibility into gold in 1971, provided symbolic signs of the ending of an era. There remained many restrictions on the flow of capital, trade,... View Details
Keywords: by Geoffrey Jones
  • May–June 2021
  • Article

Getting Up to Speed in Your Sales Efforts

By: Frank V. Cespedes and Zoran Latinovic
In a study before the pandemic, Pricewaterhouse Coopers found that companies had made little progress in the previous decade in speeding up their cash-conversion cycle, as the cash crunch generated by the pandemic painfully demonstrated. In most firms, sales velocity... View Details
Keywords: Sales Velocity; Opportunity Selection; Deal Size; Win Rate; Sales; Management; Cash Flow
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  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

ensure the organization’s preparedness for future crises. Information gathering The flow of high-quality information is more important than ever. A United States military framework for thinking about the external environment that has... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

The researchers asked 655 participants recruited from an online participant pool to think about a “familiar stranger”—someone they had seen a few times in the last couple of months but never interacted with, like a fellow passenger on a... View Details
Keywords: by Pamela Reynolds
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

to evaluate the link between dismissal costs and productivity. Drawing on establishment-level data from the Annual Survey of Manufacturers and the Longitudinal Business Database, our estimates suggest that wrongful-discharge protections reduce employment View Details
Keywords: Martha Lagace
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

New Video: Books@Baker Interview with Felix Oberholzer-Gee Click to watch. Some companies gain advantage by commanding premium prices. Others lean on their world-class talent. But, a small slice of companies manages to do both—and... View Details
Keywords: by Danielle Kost
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

leadership—setting the rules within which an organization pursues a moral task—and it flows from being comfortable enough with ambiguity to focus on the process of work as well as its goal. Leaders also require a capacity for complexity.... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

will be required about cleaning and sanitizing. Management effectiveness at controlling numbers and flow of customers and enforcement of local requirements, such as requiring customers to wear masks when not... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 06 Jul 2016
  • What Do You Think?

How Do We Pay for the Costs of Globalization?

government policies, short-term corporate management thinking, the World Trade Organization (Paul saying, “Personally, I’m a long-time supporter of globalization, but the WTO decision-making process needs to be more transparent and... View Details
Keywords: by James L. Heskett; Manufacturing
  • 15 Sep 2009
  • First Look

First Look: September 15

competence—expertise in technology—and its skilled people to accomplish what government and relief agencies could not: an information system and supply chain that tracked and managed the flow of relief... View Details
Keywords: Martha Lagace
  • February 1996
  • Case

USX Corporation

By: Stuart C. Gilson and Jeremy Cott
A large diversified steel and energy firm is pressured by a corporate raider to spin off its steel business in order to increase its stock price. As an alternative to the spinoff, management proposes replacing the company's common stock with two new classes of... View Details
Keywords: Restructuring; Stocks; Valuation; Financial Institutions; Cash Flow
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  • 24 Jun 2008
  • First Look

First Look: June 24, 2008

non-connected stocks by up to 7.8% per year. Returns are concentrated around corporate news announcements, consistent with mutual fund managers gaining an informational advantage through the education networks. Our results suggest that... View Details
Keywords: Martha Lagace
  • 2019
  • Working Paper

Rehabilitating Corporate Purpose

By: Malcolm S. Salter
In this paper, I address how the ascendance of the theory of shareholder value maximization into the central consciousness of public corporations and its canonization as the only legitimate expression of corporate purpose has contributed to both a widening breach... View Details
Keywords: Capitalism; Justice; Corporate Purpose; Shareholder Value Maximization; Ethical Reciprocity; Economic Systems; Business Ventures; Mission and Purpose; Ethics; Corporate Social Responsibility and Impact
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  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

management may motivate managers to operate with insufficient labor levels, which, in turn, degrades profitability. Download the paper: http://www.hbs.edu/research/pdf/09-040.pdf   Cases & Course... View Details
Keywords: Martha Lagace
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

doing so, does it foster a kind of anarchy in which ideas flow directly between innovators with little involvement by management in a networked world? In fact, are management... View Details
Keywords: by Jim Heskett

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