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Show Results For
- All HBS Web
(596)
- News (92)
- Research (449)
- Events (2)
- Multimedia (8)
- Faculty Publications (263)
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- 31 Mar 2009
- First Look
First Look: March 31, 2009
and Sugata Roychowdhury Abstract We examine the accrual choices of outsourcing firms with links to U.S. congressional candidates during the 2004 elections, when corporate outsourcing was a major campaign... View Details
Keywords: Martha Lagace
- 26 Nov 2013
- First Look
First Look: November 26
botsourcing for jobs that do require emotion if robots appear to convey more emotion; and (4) people prefer to outsource cognition-oriented versus emotion-oriented jobs to other humans who are perceived as more versus less robotic. These... View Details
Keywords: Sean Silverthorne
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
through direct ads or referrals by early adopters who post about their services. “Their way to capture clients is through viral acquisition,” says Viceira. Lastly, fintech firms save costs by outsourcing money management expertise to... View Details
- 01 Feb 2012
- What Do You Think?
Is Support for Small Business Misplaced?
fact, large global companies to which jobs were formerly outsourced have begun setting up operations in the US and United Kingdom. Is it time to recognize the advantages of bigness when it comes to employment and economic development? If... View Details
Keywords: by James Heskett
- 09 Nov 2015
- Research & Ideas
These Employers Pay Higher Salaries than Necessary
buyer. Now translate the same situation from a brick-and-mortar bazaar to an online peer-to-peer marketplace such as Upwork, which allows businesses to outsource work to freelancers, frequently overseas. “Workers on the market have lots... View Details
- 15 Mar 2016
- First Look
March 15, 2016
collection of startup aerospace engineering companies that were intent on disrupting the American space sector with new technologies, management approaches, and competitive pressure. NASA hoped to leverage New Space to outsource its... View Details
- 20 Jan 2009
- Research & Ideas
Risky Business with Structured Finance
ratings and created a system where investors could outsource their due diligence." Stafford cites the need to focus on measuring and judging the system's aggregate amount of leverage and understanding the exposures that financial... View Details
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
can easily tweak that parameter on the profile and have the machine immediately produce another sample. It is important to note that outsourcing product development to customers does not eliminate learning by doing—nor should it. What it... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
- 26 Apr 2016
- First Look
April 26
intermediaries—called outsourcing agencies—have emerged in these markets. This paper shows that agencies signal to employers that inexperienced workers are high quality. Workers affiliated with an agency have substantially higher... View Details
Keywords: Sean Silverthorne
- 18 Sep 2012
- First Look
First Look: September 18
Drawing on authenticity research, we propose that the initial stage of socialization leads to more effective employment relationships when it starts with newcomers expressing their personal identities. In a field experiment carried out in a large business process View Details
Keywords: Sean Silverthorne
- 02 Oct 2000
- Research & Ideas
Networked Incubators: Hothouses of the New Economy
Web platform for the company's business-to-business Web communications services. They wanted to move quickly to outsource the project, but first they desperately needed critical advice on the architecture of the platform. Fortunately,... View Details
- 14 Dec 2010
- First Look
First Look: Dec. 14
Group (CDG) is a leading business processes outsourcing company based in Beijing, China. Roc Yang, chairman of CDG, had to confront a dilemma when he discovered that one of his senior managers gave a gift to a potential client in an... View Details
Keywords: Sean Silverthorne
- 18 Mar 2001
- Research & Ideas
Want to Be an Entrepreneur? [Part I]
booming business. Their credibility translated into tangible benefits for the new entity: the ability to recruit personnel and to entice suppliers (vital for companies like Handspring, which outsources its manufacturing); favorable... View Details
Keywords: by John S. Rosenberg
- 10 Feb 2003
- Research & Ideas
Women at Work
By Even with such diverse stories, the panelists had surprisingly similar advice for balancing their lives: Outsource. Outsource as much as you can afford. Time together with your family is more important than doing errands. "Think... View Details
Keywords: by Wendy Guild
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
price-based competition, an engineering company identified a market segment built on partnering with the customer, outsourcing and risk sharing. Its challenge was to migrate its customer base in this direction. The company's... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 25 Sep 2012
- First Look
First Look: September 25
Publications Producing Prosperity: Why America Needs a Manufacturing Renaissance Author: Gary P. Pisano Publication: Harvard Business Review Press, in press. (due October 2012) Abstract For years-even decades-in response to intensifying global competition, American... View Details
Keywords: Sean Silverthorne
- 26 Sep 2006
- First Look
First Look: September 26, 2006
management. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=806203 Strategic Outsourcing at Bharti Airtel Ltd. Harvard Business School Case 107-003 Faced with exponential growth and a competitive telecom... View Details
Keywords: Sean Silverthorne
- 16 Jan 2019
- Research & Ideas
What Football Firings Teach Managers About Staying Relevant
to adapt based on industry changes, as well as on team strengths and weaknesses; they get the most by leveraging competitive resources, while communicating and collaborating effectively with key organizational stakeholders; they outsource... View Details
- 11 Jun 2012
- Research & Ideas
When Business Competition Harms Society
Rather than operating its own testing facilities, New York outsources its emissions testing program to the private sector—to service stations, garages, and dealerships—but mandates they charge customers the same fixed price for the... View Details
- August 2004 (Revised September 2005)
- Case
Stanley O'Neal at Merrill Lynch (A)
By: David A. Thomas and Ayesha Kanji
In the late 1970s, Stanley O'Neal joined Merrill Lynch as an investment banker. Profiles O'Neal's ascent at Merrill to CEO. O'Neal put Merrill through a comprehensive restructuring program, cutting costs and significantly reducing the work force. As CEO, O'Neal faces... View Details
Keywords: Restructuring; Race; Cost Management; Investment Banking; Job Cuts and Outsourcing; Leadership; Management Succession; Performance Effectiveness; Personal Development and Career
Thomas, David A., and Ayesha Kanji. "Stanley O'Neal at Merrill Lynch (A)." Harvard Business School Case 405-029, August 2004. (Revised September 2005.)