Publications

Summer 2014
Article

Taiwan's PC Industry, 1976–2010: The Evolution of Organizational Capabilities

By: Howard H. Yu and Willy C. Shih

The stellar growth of Taiwan's personal computer (PC) industry over the past three decades represents a paradox. Participating in the global production system, local firms in Taiwan grew in association with established firms in the West. Despite their technical... View Details

Keywords: Personal Computer; PC; PC Industry; Taiwan PC Industry; Taiwan PC Manufacturers; Innovation and Invention; Innovation and Management; Innovation Strategy; Growth and Development; Growth and Development Strategy; Growth Management; Industry Clusters; Industry Growth; Industry Structures; Information Technology; Technological Innovation; Mobile Technology; Information Technology Industry; Taiwan

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Technology & Operations Management - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2025 Working Paper Designing Consent: Choice Architecture and Consumer Welfare in Data... View Details

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Impact & Testimonials | Information Technology

held reaching 11,000+ participants globally, including MBA and Executive Education classes, virtual board meetings, as well as exciting community engagement events. Since Fiscal Year 2021 143 Unique Faculty 13,500 Unique Participants... View Details

April 1991 (Revised May 2017)
Teaching Note

Automatic Data Processing: The EFS Decision

By: Robert Simons

Teaching Note for (9-190-059). View Details

Keywords: Strategy And Execution; Management Control Systems; Boundary Systems; Information Technology; Decision Making

25 Oct 2018
Cold Call Podcast

Vodafone’s Innovative Approach to Advanced Technologies

Keywords: Telecommunications

July 2017 (Revised March 2019)
Technical Note

The Future of Mobility: Economic, Environmental, and Social Implications

By: George Serafeim and David Freiberg

This technical note explores how advancements in technology are fundamentally transforming how consumers interact with mobility. Transformation is being driven by three independent trends: the emergence of affordable electric vehicles, the development of autonomous... View Details

Keywords: Oil ＆ Gas; Automobile Manufacturing; Technological And Scientific Innovation; Mobility; Inequality; Electric Vehicles; Ride-sharing; Ambidexterity; Transformation; Disruption; Change; Technological Innovation; Transportation; Equality and Inequality; Auto Industry; Technology Industry; Transportation Industry; Distribution Industry

08 Mar 2015
News

Fixing the T: Technology can help balance cost equation

01 Feb 1997
News

HBS Introduces Global Networking through Technology

alumni all over the world to contact each other via e-mail and to find the latest HBS news, publications, faculty research, and alumni offerings listed on the School's area on the World Wide Web. "This is... View Details

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Tools & Services | Information Technology

applications and technology products to bring teaching and learning experiences to life. Learning Management Learn more about the HBS Learning Management View Details

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Scaling Technology Ventures - Course Catalog

have the opportunity to participate in several optional workshops with guests and outside experts. In past years, topics have included product management, performance marketing, venture capital, and... View Details

November 2004
Case

The Electronic Product Code: Future Impact on the Global Food System

By: Ray A. Goldberg and James Weber

The Electronic Product Code (EPC) is a successor to the Uniform Product Code and will improve the efficiency and traceability of the global food system. This case focuses on how best to implement this new system and respect the privacy of the ultimate consumer, and the... View Details

Keywords: Information; Rights; Ethics; Consumer Behavior; Management Systems; Technology Adoption; Innovation and Invention; Food and Beverage Industry

July 1993
Case

Future of Distributed Systems at Aetna, The

By: F. Warren McFarlan and Chris L Marshall

Keywords: Information Technology; Strategy; Insurance Industry

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November 1988 (Revised July 1997)
Case

Technology Transfer at a Defense Contractor

By: Linda A. Hill

At a time of great changes in the corporate environment, Larry Yoshino, a design lab manager at Parsons Controls Corp., faces a delay in a costly defense project due to the inability of one of his subordinates to gain the cooperation of engineers at Parsons'... View Details

Keywords: Organizational Change and Adaptation; Change Management; Conflict Management; Managerial Roles; Management Teams; Employees; Competitive Strategy; Projects

Web

Security & Privacy | Information Technology

benefit of the University and for the benefit of you and your loved ones. Apply Updates to Your Devices and Apps Cyberattacks exploit vulnerabilities in devices or apps to... View Details

31 Jan 2023
Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

large required up-front payments to help make insurance coverage more affordable. Legacy insurers are often using systems that evolved from the traditional approach of hand-processing contracts and checks,... View Details

Keywords: by Ray Kluender; Insurance

December 2022
Article

Shaping Nascent Industries: Innovation Strategy and Regulatory Uncertainty in Personal Genomics

By: Cheng Gao and Rory McDonald

In nascent industries—whose new technologies are often poorly understood by regulators—contending with regulatory uncertainty can be crucial to organizational survival and growth. Prior research on nonmarket strategy has largely focused on established firms in mature... View Details

Keywords: Technological Change; Innovation; Qualitative Methods; New Categories; Entrepreneurship; Technological Innovation; Governing Rules, Regulations, and Reforms; Risk and Uncertainty; Strategy

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13 Jun 2005
Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

interactions. So, how well can hospitals adopt new technologies? And is this a blueprint for organizational learning and technology adoption in... View Details

Keywords: by Sara Grant; Health

2020
Working Paper

Why Do Firms Automate Production, and How Do They Adjust? Evidence from the Bell Telephone System over the 20th Century

By: Daniel P. Gross and James J. Feigenbaum

Over the course of the 20th century, AT&T's operating companies replaced telephone operators with mechanical switching and dial telephones. Yet it took AT&T 30 years from the invention of the technology to begin using it, and another 60 years to finish installing it... View Details

Keywords: Employment; Labor; Technology Adoption; Technology Networks; History; Telecommunications Industry; United States