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  • September 2015 (Revised February 2017)
  • Case

MOD Pizza: A Winning Recipe?

By: Boris Groysberg, John D. Vaughan and Matthew Preble
Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015 to 200 stores by the end of 2016, and while the two believed that MOD could manage... View Details
Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; United States
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Groysberg, Boris, John D. Vaughan, and Matthew Preble. "MOD Pizza: A Winning Recipe?" Harvard Business School Case 416-004, September 2015. (Revised February 2017.)
  • Program

Creating Brand Value

growth strategy CEOs, CMOs, and other senior leaders who recognize the asset value of their brands and want to invest in them This program welcomes individuals or teams. Attendance by multiple company representatives will foster... View Details
  • 17 Jun 2008
  • First Look

First Look: June 17, 2008

Nanda Abstract Using loan-level data from Mexico, we study the relationship between the organizational structure of banks and the terms of lending to small businesses. We find that banks with decentralized lending structures—where branch... View Details
Keywords: Martha Lagace
  • November 2005 (Revised March 2007)
  • Case

Leadership Development at Goldman Sachs

By: Boris Groysberg, Scott A. Snook and David Lane
In November 1999, 11 of Goldman Sachs' finest gathered to put the final touches on a revolutionary leadership development plan. Following Goldman's explosive growth during the 1990s and its eventual IPO in 1999, a diverse group of leaders from across the firm were... View Details
Keywords: Initial Public Offering; Leadership Development; Growth and Development Strategy; Management Skills; Organizational Design; Planning
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Groysberg, Boris, Scott A. Snook, and David Lane. "Leadership Development at Goldman Sachs." Harvard Business School Case 406-002, November 2005. (Revised March 2007.)

    Enabling Mission Impact: Funding Strategies for High-Risk High-Reward Innovation

    Governments and foundations around the world are urgently seeking strategies to optimize their investments across a range of distinctive missions targeted towards societal challenges. How should such investments be made, from early R&D spending to later-stage... View Details
    • November 1996 (Revised June 1997)
    • Case

    Harvard Business School Publishing

    By: David A. Garvin and Artemis March
    Linda Doyle, president and CEO of Harvard Business School Publishing Corp., has succeeded in turning around the organization after several difficult years. She has launched several strategic and organizational initiatives, and has instilled a new philosophy and vision.... View Details
    Keywords: Change Management; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Organizational Structure; Strategic Planning; Problems and Challenges
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    Garvin, David A., and Artemis March. "Harvard Business School Publishing." Harvard Business School Case 397-028, November 1996. (Revised June 1997.)
    • Program

    Senior Executive Program—Africa

    teams, and navigate rapid change, you will be ready to help your company drive growth in Africa's dynamic markets. HBS offers this program in partnership with the Gordon Institute of Business Science (GIBS) of the University of Pretoria... View Details
    • February 2003
    • Case

    Whitbread Hotel Company (A)

    By: Michael Beer and James Weber
    Alan Parker has developed an effective organization using organizational fitness profiling and other change methodologies. Parker knows that as Whitbread continues to grow, both internally and through acquisitions, the company will have to change its organization... View Details
    Keywords: Acquisition; Growth Management; Organizational Change and Adaptation; Integration
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    Beer, Michael, and James Weber. "Whitbread Hotel Company (A)." Harvard Business School Case 403-102, February 2003.
    • April 1992 (Revised July 1992)
    • Case

    U.S. Robotics, Inc.

    U.S. Robotics (USR) is a fast-growing $80 million computer communications company with the aggressive growth target of becoming a $500 million company by 1995. It is widely accepted as the technology leader in its market, and relies strongly on its ability to bring... View Details
    Keywords: Organizational Change and Adaptation; Expansion; Product Development; Growth and Development Strategy; Computer Industry; Communications Industry; United States
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    Upton, David M. "U.S. Robotics, Inc." Harvard Business School Case 692-061, April 1992. (Revised July 1992.)
    • 2010
    • Working Paper

    Just Say No to Wall Street: Putting A Stop to the Earnings Game

    By: Joseph Fuller and Michael C. Jensen

    Putting an end to the "earnings game" requires that CEOs reclaim the initiative by avoiding earnings guidance and managing expectations in such a way that their stocks trade reasonably close to their intrinsic value. In place of earnings forecasts, management should... View Details

    Keywords: Stocks; Performance Expectations; Goals and Objectives; Risk and Uncertainty; Growth and Development Strategy; Decisions; Risk Management; Budgets and Budgeting; Earnings Management; Value; Projects
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    Fuller, Joseph, and Michael C. Jensen. "Just Say No to Wall Street: Putting A Stop to the Earnings Game." Harvard Business School Working Paper, No. 10-090, April 2010.
    • February 1996 (Revised November 1996)
    • Case

    Wainwright Industries (A): Beyond the Baldrige

    By: Rosabeth M. Kanter and Norman Klein
    Traces the growth of Wainwright, a small automotive supply company, focusing on its commitment to quality in 1981 and the evolution of its quality culture. Breakthrough programs that stress "trust and belief" in the workforce and commitment to customers result in... View Details
    Keywords: Quality; Customer Satisfaction; Customer Relationship Management; Ethics; Business or Company Management; Standards; Machinery and Machining; Organizational Change and Adaptation; Organizational Culture; Auto Industry; Missouri
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    Kanter, Rosabeth M., and Norman Klein. "Wainwright Industries (A): Beyond the Baldrige." Harvard Business School Case 396-219, February 1996. (Revised November 1996.)

      James L. Heskett

      James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

      • 2016
      • Working Paper

      Diversified Business Groups in the West: History and Theory

      By: Asli M. Colpan and Takashi Hikino
      This working paper examines the historical origins, evolutionary paths, and long-term resilience of diversified business groups in contemporary developed economies of Western Europe, North America, and Oceania. It aims to come up with a new theoretical understanding of... View Details
      Keywords: History; Diversification; Business Divisions; Theory; Oceania; North America; Europe
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      Colpan, Asli M., and Takashi Hikino. "Diversified Business Groups in the West: History and Theory." Harvard Business School Working Paper, No. 17-035, October 2016.
      • October 2020 (Revised March 2022)
      • Case

      Automercados Plaza's: Surviving Venezuela's Hyperinflation

      By: Alberto Cavallo, Mariana Cal and Carla Larangeira
      Under the rule of presidents Hugo Chávez and Nicolas Maduro, Venezuela experienced one of the worst economic and political meltdowns in modern history, culminating with a massive hyperinflation. Remarkably, during this dramatic times Automercados Plaza's had grown to... View Details
      Keywords: Hyperinflation; Populism; Inflation and Deflation; Macroeconomics; Management; Strategy; Organizational Change and Adaptation; Business and Government Relations; Retail Industry; South America; Venezuela
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      Cavallo, Alberto, Mariana Cal, and Carla Larangeira. "Automercados Plaza's: Surviving Venezuela's Hyperinflation." Harvard Business School Case 721-014, October 2020. (Revised March 2022.)
      • October 1996 (Revised May 2001)
      • Case

      Cantuga Farmworkers Clinic (A)

      By: James E. Austin and Catherine Overholt
      The board of directors of a rural health clinic fires its executive director. The case elaborates the evolution and progress of the clinic under this director during a period of growth and a changing health care environment. Factors contributing to and questioning the... View Details
      Keywords: Health Care and Treatment; Resignation and Termination; Managerial Roles; Organizational Change and Adaptation; Performance Evaluation; Problems and Challenges; Rank and Position; Social Enterprise; Health Industry
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      Austin, James E., and Catherine Overholt. "Cantuga Farmworkers Clinic (A)." Harvard Business School Case 797-041, October 1996. (Revised May 2001.)
      • 13 Feb 2018
      • First Look

      New Research and Ideas, February 13, 2018

      provide firms with an opportunity to leverage their know-how and reputation across countries to create value. However, it remains challenging for them to actually capture that value using traditional Intellectual Property (IP) tools. In this paper, we document the... View Details
      Keywords: Sean Silverthorne
      • January 2007 (Revised December 2008)
      • Case

      Mercy Corps: Positioning the Organization to Reach New Heights

      By: Allen S. Grossman and Caroline Joan King
      Mercy Corps, the world's 5th largest international relief and development agency, is at a turning point. The nonprofit's opportunities to grow and serve a larger number of beneficiaries are unprecedented. By looking at the unique relationship between headquarters and... View Details
      Keywords: Business Offices; Business Headquarters; Globalized Firms and Management; Growth and Development Strategy; Organizational Structure; Nonprofit Organizations
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      Grossman, Allen S., and Caroline Joan King. "Mercy Corps: Positioning the Organization to Reach New Heights." Harvard Business School Case 307-096, January 2007. (Revised December 2008.)
      • May 1994
      • Background Note

      Managing Market Complexity: A Three-Ring Circus

      By: V. Kasturi Rangan
      Proposes models of organization that address the various product-market environments posed by the product life cycle. Frames these changes along the two dimensions of uncertainty and diversity. Offers three sets of organizational characteristics to reflect the three... View Details
      Keywords: Business Processes; Growth and Development Strategy; Complexity; Organizational Structure; Organizational Culture; Product Marketing; Markets; Product
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      Rangan, V. Kasturi. "Managing Market Complexity: A Three-Ring Circus." Harvard Business School Background Note 594-119, May 1994.
      • 28 Feb 2017
      • First Look

      First Look at New Research, February 28

      2017 Advancing Organizational Theory in a Complex World Getting Started with Ambidexterity By: Binns, Andrew, and Michael Tushman Abstract—This paper demonstrates the value of thinking about ambidexterity as having three distinct... View Details
      Keywords: Sean Silverthorne
      • December 2014
      • Supplement

      Interview with Anders Byriel and Mads Nygård: Kvadrat

      By: Boris Groysberg and Sarah L. Abbott
      Anders Byriel, CEO of the family-owned Danish textiles company, Kvadrat, and Mads Nygård, SVP of Strategy & Organization at Kvadrat, discuss the challenges and opportunities faced by the company. They elaborate on areas covered in the case including: 1.) Asia; 2.) Soft... View Details
      Keywords: General Management; Organization Behavior; Strategy; Performance Management; Leadership; Business or Company Management; Growth and Development Strategy; Management Practices and Processes; Human Resources; Manufacturing Industry; Denmark
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      Groysberg, Boris, and Sarah L. Abbott. "Interview with Anders Byriel and Mads Nygård: Kvadrat." Harvard Business School Video Supplement 415-704, December 2014.
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