Organizational Adoption - Publications - Faculty & Research

08 Aug 2023
Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

hiring and productivity, says Jeffrey T. Polzer, the UPS Foundation Professor of Human Resource Management at Harvard Business School. His recent paper probes how organizational researchers should study people analytics practices, which... View Details

Keywords: by Ben Rand

16 May 2018
Research & Ideas

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

researchers found that German companies struggling to maintain long-term survival in India adopted a mix of political risk management strategies: Disguise Some companies used a “cloaking” strategy, altering their View Details

Keywords: by Julia Hanna; Manufacturing

26 Jun 2007
First Look

First Look: June 26, 2007

Organizational Response to Environmental Demands: Opening the Black Box Authors:Magali A. Delmas and Michael W. Toffel Abstract This paper combines new and old institutionalism to explain enduring differences in View Details

Keywords: Martha Lagace

17 Sep 2013
First Look

First Look: September 17

L., and Sara J. Singer Abstract—Management-By-Walking-Around (MBWA) is a widely adopted technique in hospitals that involves senior managers directly observing frontline work. However, few studies have rigorously examined its impact on... View Details

Keywords: Sean Silverthorne

21 Jul 2009
First Look

First Look: July 21

9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety change when... View Details

Keywords: Martha Lagace

02 Aug 2004
Research & Ideas

Health Care Research and Prospects

The problems and challenges this creates, just from a business point of view. Lots of the organizational and institutional arrangements we have for doing business don't work very well if you start to graft them onto a context like... View Details

Keywords: by Wendy Guild Swearingen; Health

31 Oct 2006
HBS Case

Governing Sumida Corporation

traditional governance system and the U.S.-inspired committee system. Believing that Sumida's future was limited if it followed the status quo, Yawata presses ahead with his decision to adopt the U.S. model. The case details the... View Details

Keywords: by Julia Hanna; Electronics

February 2023
Supplement

Grupo Sancor Seguros: Facing the Digital Transformation of Insurance in Argentina (B)

By: Jorge Tamayo, Jenyfeer Martínez Buitrago and Mariana Cal

In 2021, Alejandro Simón, CEO of Sancor Seguros Group, had to reassess the Group’s digital transformation strategy. View Details

Keywords: Organizational Change and Adaptation; Organizational Culture; Cooperative Ownership; Strategy; Business Strategy; Adaptation; Technology Adoption; Insurance Industry; Latin America; South America; Argentina

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February 2025 (Revised April 2025)
Case

Shake Shack's Playbook for the Digital Era

By: Christopher Stanton, Allison Ciechanover and George Gonzalez

This case examines Shake Shack’s journey from a single New York City hot dog cart to a global fast-casual restaurant chain renowned for both premium quality and a culture of “enlightened hospitality.” As the company expands worldwide, it pilots digital ordering... View Details

Keywords: Business Model; Customer Satisfaction; Technology Adoption; Brands and Branding; Organizational Culture; Customization and Personalization; Expansion; Digital Transformation; Food and Beverage Industry

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24 Nov 2009
First Look

First Look: Nov. 24

decision analysis. Drawing from each of these fields but methodologically distinct from them, negotiation analysis has mainly adopted an "asymmetrically prescriptive/descriptive" orientation. It develops the best possible advice... View Details

Keywords: Martha Lagace

19 Jul 2004
Research & Ideas

Why Innovations Sit on the Shelf

surprising how few corporate leaders make a genuine effort to foster candor within their companies. Sadly, they lose any chance at building organizations in which speed and transparency contribute to the vitality of their enterprise. View Details

Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader

11 Jul 2005
Research & Ideas

The New International Style of Management

customer-centric tends to be deeply embedded throughout the organization." 'corporate Culture Trumps National Culture' These findings suggest that excellence in global corporate competition demands certain success-enabling View Details

Keywords: by Garry Emmons

April 2000 (Revised November 2003)
Case

H. E. Butt Grocery Company: The New Digital Strategy (A)

By: F. Warren McFarlan and Melissa Dailey

Shows how the company's IT priorities have moved from primary supply chain restructuring to e-commerce. Shows the new organization structure created by the company. View Details

Keywords: Internet and the Web; Organizational Structure; Organizational Change and Adaptation; Supply Chain; Technology Adoption; Information Technology; Retail Industry

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10 Feb 2014
HBS Case

Stressing Safety in South Africa’s Platinum Mines

One morning last fall, Gautam Mukunda told the MBA students in his first-year Leadership and Organizational Behavior class to crawl under their desks and stay there. He wanted them to experience a sense of how it feels to work in a... View Details

Keywords: by Carmen Nobel; Manufacturing

15 Oct 2008
First Look

First Look: October 15, 2008

Was the Wealth of Nations Determined in 1000 B.C.? Authors:Diego A. Comin, William Easterly, and Erick Gong Abstract We assemble a dataset on technology adoption in 1000 B.C., 0 A.D., and 1500 A.D. for the predecessors to today's nation... View Details

Keywords: Martha Lagace

18 Feb 2013
Research & Ideas

Breaking Through a Growth Stall

Skinner III, head of the Atlanta-based consultancy LCS Partners. The article discusses the importance of understanding your ideal customers; the implications for selling, cost management, growth strategy, and organizational relationships;... View Details

Keywords: by Sean Silverthorne

06 Nov 2012
First Look

First Look: November 6

understood and managed. The key to success? Incentives. Fortunately, new research has shed light on the role incentives can play in promoting new ideas, but these findings have been absent from innovation literature-until now. By using the principles of View Details

Keywords: Sean Silverthorne

October 2000 (Revised October 2000)
Case

3PLex.com

By: Myra M. Hart and Judith Marie Dror

A start-up team is faced with the challenge of building a senior management team with relevant industry experience. The marriage of e-commerce and the transportation logistics industry creates unusual problems in blending "old economy" employees and employee practices... View Details

Keywords: Management Teams; Executive Compensation; Employee Stock Ownership Plan; Organizational Culture; Corporate Entrepreneurship; Technology Adoption; Transportation Industry

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17 Jul 2012
First Look

First Look: July 17

and civil aviation authorities might undertake over time horizons of months to years as well as tactical measures that may be adopted on a daily basis in response to dynamic, "real time" developments like poor weather or... View Details

Keywords: Sean Silverthorne

August 2001 (Revised October 2001)
Case

What a Great Idea

By: Myra M. Hart and Susan Harmeling

Charles "Chic" Thompson has created a successful business as a professional speaker, consultant, and author of two books on creativity. He is challenged to institutionalize his knowledge and brand in an organization that will outlive his involvement. This case examines... View Details

Keywords: Knowledge Management; Entrepreneurship; Management Teams; Organizational Design; Technological Innovation; Technology Adoption; Service Industry; Education Industry

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