Organization Alignment - Publications - Faculty & Research

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

Burnout, retention, and renewed labor organization are critical challenges for leaders, especially amid COVID-19 and a looming recession. Leaders must ask themselves: What is it about my organization’s culture that is contributing to such... View Details

Keywords: by Hise Gibson and MaShon Wilson

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Faculty & Research - Health Care

at HBS and health care is one of the ISC's core research areas. The Kraft Precision Medicine Accelerator (KPMA) Led by Kathy Giusti and Richard Hamermesh who worked with health care leaders to develop a business framework that encourages cancer View Details

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Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care Value-Based Health Care Cases & Teaching Notes Key Concepts Key Stakeholders Publications Team Work With Us Presentations Key Concepts Key Concepts View Details

23 Apr 2024
In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details

Keywords: by Rachel Layne

01 Dec 2023
News

Wide Horizon

There were three critical events that led John Rodakis (MBA 1997) to form the nonprofit N of One in 2014 and ultimately dedicate his life to surfacing breakthrough autism research. The first occurred on Thanksgiving of 2012. He had driven about four hours with his wife... View Details

Keywords: Dan Morrell; Photos by Sarah Wilson

Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

necessarily lead to a collaborative environment, a hallmark of systemic integration. That requires the lever of cooperation—the alignment of goals. When members of disparate or competing silos cooperate around a common set of goals, they... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

01 Feb 2001
News

What Makes a Good Leader

people excited about something they've never seen before, something that does not yet exist." Thomas asserts that there needs to be an alignment of the interests of the organization and the interests of the... View Details

Keywords: Management

September 2022 (Revised January 2023)
Case

DBS: Purpose-Driven Transformation

By: Ranjay Gulati, Adina Wong, Dawn H. Lau and Joseph Mesfin

Singapore-based bank DBS went through three waves of purpose-driven transformation, overhauling the bank’s systems, upgrading employee skills, and re-centering its customer focus, with the bank’s purpose growing bolder with each key milestone achieved. Find out how the... View Details

Keywords: Transformation; Alignment; Business Strategy; Balanced Scorecard; Technology Adoption; Mission and Purpose; Change Management; Banking Industry; Financial Services Industry; Asia; Singapore

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07 Jun 2023
Blog Post

My One Case: MBA Class of 2023 Looks Back

companies often use operating models that fail to meet the needs of the employee, whether that be because of unpredictable scheduling, zero cross-training, or unsustainable job design. These organizations achieve short-term financial... View Details

Research Summary

Current working papers

Organizational restructuring: the influence of formal and informal structure on tie formation. This paper considers how changes in formal structure and a key element of informal structure – the embeddedness of employee... View Details

24 Apr 2017
Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

decisions to build great global companies. If businesses are managed without courageous leadership, then R&D programs, product pipelines, investments in emerging markets, and employees’ commitment to the company’s mission all wither. These View Details

Keywords: by Bill George; Auto; Food & Beverage

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

suspect—compensation. To those of us who have studied organizations up close for decades, none of this is surprising. But what can be done about it? “Companies with healthy, high-commitment, high-performance cultures have had... View Details

Keywords: by Michael Beer

05 Feb 2013
First Look

First Look: Feb. 5

PublicationsIn Search of the Self at Work: Young Adults' Experiences of a Dual Identity Organization Authors:Anteby, Michel, and Amy Wrzesniewski Publication:Research in Sociology of Work Abstract Purpose: Multiple forces that shape the... View Details

Keywords: Sean Silverthorne

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Organizational Behavior Curriculum - Faculty & Research

look at successful leaders in action to see how they: Develop a vision of the future. Align the organization behind that vision. Motivate people to achieve the vision. Design effective View Details

04 May 2021
Book

Best Buy: How Human Connection Saved a Failing Retailer

shareholders and is a money-making machine,” he says. “But no, a company is a human organization made up of individuals working together in pursuit of a goal.” Leading with purpose and humanity Based on his own track record in... View Details

Keywords: by Michael Blanding; Retail

14 Aug 2012
First Look

First Look: August 14

http://www.hbs.edu/research/pdf/13-010.pdf IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property Authors:Joachim Henkel, Carliss Y. Baldwin, and Willy C. Shih Abstract Distributed value... View Details

Keywords: Sean Silverthorne

15 Nov 2022
Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

for working to help “turbocharge” Purdue’s sales efforts. Bazerman describes two groups of explicit complicitors. “True partners” hold goals aligned with the unethical values of a wrongdoer. “Collaborators,” on the other hand, acquiesce... View Details

Keywords: by Pamela Reynolds

18 Jun 2024
Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

women, but rather, may identify as a mix of both genders, consider themselves somewhere in between, or decline to align with either gender. Coffman set out to understand this population better—in terms of how others perceive them and how... View Details

Keywords: by Michael Blanding

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Questioning, Listening & Responding - Christensen Center for Teaching & Learning

assigned case. Other questions are formulated in the flow of discussion as instructors draw on a more standardized repertoire of questions in response to student contributions in real time. Listening The organic nature of a case method... View Details

Publications