Order Processing - Publications - Faculty & Research

10 Aug 2015
Research & Ideas

New Medical Devices Get To Patients Too Slowly

implantable defibrillators or transcatheter heart valves, the FDA's regulatory approval process appears to delay those approvals, which in turn adds to development costs borne by device manufacturers, according to Innovation under... View Details

Keywords: by Michael Blanding; Health; Technology

15 Nov 2018
Book

Can the Global Food Industry Overcome Public Distrust?

JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details

Keywords: by Sean Silverthorne; Agriculture & Agribusiness

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Frequently Asked Questions | HBS Online

education imposes on us the responsibility to help educate citizens in such countries who can, we hope, be a driving force for positive change in their communities and governments. Who is allowed to complete the account creation and enrollment View Details

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

achieving the complete elimination of all waste in pursuit of the most efficient methods.” The system is based on two principles: automation with a human touch, and each process producing only what is needed for the next View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

the individual work activities that create intermediate products, services, and information. In essence then, the people who work in an organization that produces something are simultaneously engaged in collaborative production and delivery and are also engaged in a... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

17 Aug 2021
Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

crossing a solid white line in order to maintain the flow of traffic. Transparency will build trust Ultimately, getting to commonsense AVs will involve more of a gradual process than a single testing event.... View Details

Keywords: by Michael Blanding; Auto

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

learned--and that many of these skills require executives to rethink their conception of what a superb leader actually does. Developing and practicing these skills requires hard work and may demand that talented executives overcome some degree of discomfort and even... View Details

Keywords: by Carmen Nobel

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Disruptive Innovation Online Course | HBS Online

Disruptive Scope to You Featured Exercises Reflection: Determining Ways in Which Your Organization Could Use a More Integrated or Specialized Strategy Reflection: Discovering the Scope for Your Organization 5-6 hrs Module 5 Managing the Strategy Development View Details

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

organizations like Doctors Without Borders, responding to a disaster, will necessarily have more complex operational strategies. In order to provide shelter and food, they have to control an elaborate supply chain, from procuring tents,... View Details

Keywords: by Julia Hanna

18 Apr 2000
Research & Ideas

Learning in Action

Bean, the U.S. Army's Center for Army Lessons Learned (CALL), AT&T's Bell Laboratories, the Timken Companies and General Electric's Change Acceleration Process (CAP). L.L. Bean has long relied on inquiry as a source of learning to... View Details

Keywords: by David A. Garvin

01 Sep 2023
News

Alumni and Faculty Books

delivering annual investor returns of 25 percent over two decades, and outperforming both Starbucks and Chipotle. How did Shaich succeed repeatedly in such a notoriously tough industry? By discovering today what will matter tomorrow and never hesitating to undertake... View Details

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Documenting the Wartime Effort | Baker Library | Bloomberg Center | Harvard Business School

example, the Geneva Steel Company in Utah or Tennessee Coal and Iron in Alabama. 28 Information on the back of each print usually identified the photographer, PR staff ordering the print, and the subject of the photograph. Captions... View Details

24 Jan 2011
HBS Case

Terror at the Taj

recover after the attacks. Underlying this framework is a central conundrum: Why did the Taj employees stay at their posts, jeopardizing their safety in order to save hotel guests? And is this level of loyalty and dedication something... View Details

Keywords: by Julia Hanna; Accommodations

01 Jun 2015
Research & Ideas

The Surprising Benefits of Oversharing

doubt when they fail to fully disclose bad news about themselves. While on the face of it, Luca's findings would seem to contradict John's paper, in reality, the two studies complement each other, showing just how subtle can be the way we View Details

Keywords: by Michael Blanding

15 Jan 2014
Research & Ideas

Managing the Family Business: It Takes a Village

program unfolded, Nelson came to new understanding. He realized that he needed to give more attention to his family and the owners, in order to keep pace with his tireless focus on the business. What Nelson and his family accomplished... View Details

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Providers - Institute For Strategy And Competitiveness

reliable. Physician referrals should be based on excellent patient results, together with the ability of referred providers to share information and integrate care across the entities involved in the care cycle. Improve the process of... View Details

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

process redesign. Over the years, the CIO job has remained a hot seat in business and has, in turn, become a key management position in executing a company's competitive cost structure and strategy. It has become a key senior management... View Details

Keywords: by Martha Lagace

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

you need heroic leaders in order to have meaningful, sustained change. Why Change Efforts Fail "Change is one of the few areas where experts have been in violent agreement for decades," declares David A. Garvin, Robert and Jane... View Details

Keywords: by Nick Morgan

12 Feb 2021
News

How Dunkin’ Donuts Took Over the World

and basically starve the other businesses of resources and ultimately exit them. So that was the first five years of my administration, and it worked out extraordinarily successfully. So within five years, we had gone from about 100 Dunkin’ Donuts shops to something on... View Details

Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade

26 Jul 2011
First Look

First Look: July 26

PublicationsPolicy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes Authors:Katherine L. Milkman, Mary Carol Mazza, Lisa L. Shu, Chia-Jung Tsay, and Max H. Bazerman Publication:Organizational Behavior and Human Decision View Details

Keywords: Sean Silverthorne

Publications