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Show Results For
- All HBS Web
(17,254)
- People (33)
- News (4,058)
- Research (10,404)
- Events (87)
- Multimedia (106)
- Faculty Publications (8,432)
- Teaching Interest
Managing Service Operations - MBA Elective Curriculum
By: Ryan W. Buell
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course investigates the distinct challenges inherent in leading service operations, which make up... View Details
- 01 Aug 2004
- Conference Presentation
Achieving Flexibility in NPD: New Processes and New Ways of Organizing
By: Alan MacCormack
- April 1996 (Revised September 2011)
- Teaching Note
ExtendSim® Simulation Exercises in Process Analysis (TN) (A), (B), and (C)
By: Ann E. Gray
Teaching Note for (9-694-039), (9-694-040), and (9-695-021). View Details
- January 2002 (Revised February 2002)
- Case
Postgirot Bank and Provment AB: Managing the Cost of IT Operations
By: F. Warren McFarlan and Nancy Bartlett
Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering... View Details
Keywords: Cost Management; Investment; Management Analysis, Tools, and Techniques; Management Style; Information Technology; Applications and Software
McFarlan, F. Warren, and Nancy Bartlett. "Postgirot Bank and Provment AB: Managing the Cost of IT Operations." Harvard Business School Case 302-061, January 2002. (Revised February 2002.)
- October 1987 (Revised January 1989)
- Background Note
Purchasing a Business: The Search Process
Describes the steps necessary to purchase a small to medium size company. Provides an eight-part analytical framework. Issues covered in the framework include the following: the self-assessment, deal criteria, deal sources, resources necessary to purchase a business,... View Details
Keywords: Acquisition; Framework; Resource Allocation; Negotiation Deal; Business Processes; Valuation
Roberts, Michael J. "Purchasing a Business: The Search Process." Harvard Business School Background Note 388-044, October 1987. (Revised January 1989.)
- September 2000
- Background Note
Professional Services Module Four: Managing the Organization Through Processes
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Focuses on how the internal processes connect strategy with implementation. View Details
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Four: Managing the Organization Through Processes." Harvard Business School Background Note 801-010, September 2000.
- February 1977 (Revised December 1985)
- Case
Deere & Co.: Industrial Equipment Operations
Describes the pricing of Deere's crawler tractors used in a variety of construction and industrial applications. Includes a strategic, multimillion-dollar move into the large bulldozer market as well as the pricing of tractors, accessories, and parts. View Details
Keywords: Machinery and Machining; Price; Brands and Branding; Market Entry and Exit; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; United States
Shapiro, Benson P. "Deere & Co.: Industrial Equipment Operations." Harvard Business School Case 577-112, February 1977. (Revised December 1985.)
- 2015
- Chapter
Entrepreneurial Creativity: The Role of Learning Processes and Work Environment Supports
By: Michele Rigolizzo and Teresa M. Amabile
Rigolizzo, Michele, and Teresa M. Amabile. "Entrepreneurial Creativity: The Role of Learning Processes and Work Environment Supports." Chap. 4 in The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, edited by Christina E. Shalley, Michael A. Hitt, and Jing Zhou, 61–78. Oxford University Press, 2015.
- 2015
- Working Paper
Blinded by Experience: Prior Experience, Negative News and Belief Updating
By: Bradley R. Staats, Diwas S. KC and Francesca Gino
Traditional models of operations management involve dynamic decision-making assuming optimal (Bayesian) updating. However, behavioral theory suggests that individuals exhibit bias in their beliefs and decisions. We conduct both a field study and two laboratory studies... View Details
Keywords: Behavioral Operations; Egocentric Bias; Experience; Healthcare Operations; Prejudice and Bias; Behavior; Operations; Decision Making; Health Care and Treatment
Staats, Bradley R., Diwas S. KC, and Francesca Gino. "Blinded by Experience: Prior Experience, Negative News and Belief Updating." Harvard Business School Working Paper, No. 16-015, August 2015.
- December 1989 (Revised February 1990)
- Case
Sun Microsystems and the UNIX Operating System: Creation of a Standard?
Wheelwright, Steven C. "Sun Microsystems and the UNIX Operating System: Creation of a Standard?" Harvard Business School Case 690-039, December 1989. (Revised February 1990.)
- Research Summary
Meaningful Work as a Process of Imagination, Narrative, Self-Efficacy and Enactment
I am particularly concerned with the elicitation of images as they represent, in their association and amplification, the fullness of cognition in its affective, rational and behavioral dimensions. Careers may be conceptualized as a reciprocal interaction of... View Details
- February 2015
- Article
'Open' Disclosure of Innovations, Incentives and Follow-on Reuse: Theory on Processes of Cumulative Innovation and a Field Experiment in Computational Biology
By: Kevin J. Boudreau and Karim R. Lakhani
Most of society's innovation systems―academic science, the patent system, open source, etc.―are "open" in the sense that they are designed to facilitate knowledge disclosure among innovators. An essential difference across innovation systems is whether disclosure is of... View Details
Keywords: Open Innovation; Cumulative Innovation; Incentives; Search; Disclosure And Access; Knowledge Sharing; Motivation and Incentives; Collaborative Innovation and Invention
Boudreau, Kevin J., and Karim R. Lakhani. "'Open' Disclosure of Innovations, Incentives and Follow-on Reuse: Theory on Processes of Cumulative Innovation and a Field Experiment in Computational Biology." Research Policy 44, no. 1 (February 2015): 4–19.
- spring 1999
- Article
The Corporate Venture Champion: A Resource-based Approach to Role and Process
By: M. M. Hart, P. G. Greene and C. G. Brush
Keywords: Business Ventures
Hart, M. M., P. G. Greene, and C. G. Brush. "The Corporate Venture Champion: A Resource-based Approach to Role and Process." Entrepreneurship Theory and Practice 23, no. 3 (spring 1999).
- 10 Jul 2022
- News
Manufacturing Process Innovations: A “Bessemer Moment” For Titanium?
- Web
Tennenbaum Technology Operations Center | About
member of HBS’s Visiting Committee. Accomplished in both business and community, he is dedicated to the application of technology to teaching, and is a benefactor to generations of students. The Tennenbaum... View Details
- Web
5.0 Community Standards Processes | MBA
5.0 Community Standards Processes Student Handbook 4.1 Student Travel 4.2 Student/Faculty Ventures 4.3 Missing Persons 4.4 Harvard University Identification Cards Policy 4.5 University-Wide Statement on Rights View Details
- 26 Jan 2021
College Programs Series: Operating Companies and the Value of an MBA
Have you ever wondered what an MBA could do to help you accomplish your personal and professional goals? Join us to hear more about why an MBA degree can be of value to students interested in working in View Details
- June 2001
- Article
Learning Processes in Development Planning: A Theoretical Overview and Case Study
By: Alnoor Ebrahim and L. Ortolano
Ebrahim, Alnoor, and L. Ortolano. "Learning Processes in Development Planning: A Theoretical Overview and Case Study." Journal of Planning Education and Research 20, no. 4 (June 2001): 448–463.