Norms - Publications - Faculty & Research

Political Standards

The University of Chicago Press November 2015.

Prudent, verifiable, and timely corporate accounting is a bedrock of our modern capitalist system. In recent years, however, the rules that govern corporate accounting have been subtly changed in... View Details

Research Summary

Dissertation - Social Structure and Mechanisms of Collective Production:Evidence from Wikipedia

Andreea's dissertation research examines social networks in the setting of collective production, defined as collective action oriented towards production of collective goods - goods available for consumption by all members of a group whenever they... View Details

Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions. I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

16 Mar 2023
Research & Ideas

Why Business Travel Still Matters in a Zoom World

innovation, but it only matters if two firms’ locations are either culturally or temporally far away from each other,” he says—that is, if the two firms possess different cultural norms or don’t have overlapping business hours, defined as... View Details

Keywords: by Kara Baskin; Air Transportation

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Diversity and Inclusion - Christensen Center for Teaching & Learning

identities For example, using language that implicitly holds as a norm heterosexuality, Democratic Party affiliation, high socioeconomic status, or heavy drinking during social events. Suggestions: Use neutral references (e.g., “partner,”... View Details

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Curriculum - Business & Environment

terms for boards, executives and companies. We will consider, for instance, the implications of departures from the long-standing norm of “one-share, one-vote” as seen in many recent IPOs such as the Snap, Inc., offering. We will also... View Details

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

employees at the same level as the comparable 2019 period. Moreover, 75 percent of loan proceeds were required to be used for payroll, at odds with an industry norm of payroll expenses totaling approximately 30 percent of revenue. As of... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

23 Apr 2012
Research & Ideas

How to Brand a Next-Generation Product

but they'll always notice a new name. We thought we could come in and bring some guidelines and normative implications that were well grounded in academic research." Many companies choose either the sequential naming approach (Sony's... View Details

Keywords: by Carmen Nobel

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Our Values | About

composition of this group before the end of the month. Second, I am mobilizing small groups of faculty, staff, and students to revisit and clarify aspects of our campus culture. One group will look at our classroom norms and how we... View Details

16 Dec 2019
Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

In India’s rural villages, social norms dictate that women are to remain in the home, not out and about—and definitely not working. If a woman is seen working outside the home, her neighbors might think she’s a bad mother. They might also... View Details

Keywords: by Julia Hanna

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

who knows, and has credibility within, the norms of the relevant customer's culture) Selling (e.g., an insurance agent or a retail associate with experience in another sales context) The relevance of each type of experience varies with... View Details

Keywords: by Carmen Nobel

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

leadership style was a critical variable. "On the one hand, the proposition that team leader behavior fosters project success is not surprising," write Edmondson, Bohmer and Pisano. "On the other hand, deeply engrained institutional structures and... View Details

Keywords: by Hilah Geer

08 Nov 2022
Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

strong incentives to impose restrictions on women’s promiscuity. “The gender gaps in labor market participation, micro-entrepreneurship, or business ownership more generally seem to also partly reflect this social norm against women.”... View Details

Keywords: by Kara Baskin

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

decorum, are the norm at Yum! Brands, something Shelman experienced when she accompanied then-COO Mark Chu to one of KFC's Shanghai locations. "You walk into a restaurant and not only do [the employees] recognize him, but they love... View Details

Keywords: by Maggie Starvish; Food & Beverage

30 Oct 2017
Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

those lower in status than ourselves,” Brooks says. “Every workplace has norms and rules of conduct, explicit and implicit. There are rules of appropriateness. And rules of professionalism,” Brooks says. “It is possible that we are more... View Details

Keywords: by Rachel Layne

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

02 Jul 2018
Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

patents and valuable intangible assets to low-tax jurisdictions. Nobody benefits except capital owners because the companies are using it as a tax strategy, not as a springboard for building plants and hiring droves of workers. Rouen emphasizes he’s trying to inform... View Details

Keywords: by Roberta Holland

28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

"In some sense people in these societies are running faster than their rules and laws can keep up. So they are creating the rules as they go along. And entrepreneurship is, after all, doing things in new ways, ahead of social norms... View Details

Keywords: by Martha Lagace

30 Nov 2018
Blog Post

8 Reasons the Section Experience is the Best Part About HBS

perspectives in a safe way. Norms can be tactical in nature, such as knocking on your desk to gently ask someone to speak louder, or yelling “TECH RUN” when there’s a computer problem and cheering as the Section Tech Rep runs to the front... View Details

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Working Groups Update | About

to create stronger foundations for understanding and cooperation between Arab, Muslim, and Jewish members of our community for a better present and future. Classroom Culture & Norms Working Group We are working to fine-tune the School’s... View Details

Publications