Norms - Publications - Faculty & Research

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

the high ground, allowing it to influence norms and policies to mitigate AI bias. But the tech giant’s decision to push out pioneering AI researcher and ethicist Timnit Gebru set the company on a rocky course, contends Harvard Business... View Details

Keywords: by Scott Van Voorhis; Technology

Profile

Tara Basu Trivedi

challenges regardless of what was going on in her personal life and regardless of the barriers and social norms that society imposed. What’s the best thing about your hometown? I don’t have one town I consider my “hometown,” since I grew... View Details

31 Mar 2008
HBS Case

JetBlue’s Valentine’s Day Crisis

You don't need to be a frequent flier to know that the friendly skies aren't so friendly anymore. Cramped, overloaded planes, flight delays, and bare-bones amenities are the norm on most of the legacy carriers. But low-cost airlines like... View Details

Keywords: by Julia Hanna; Air Transportation

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

the first project, we didn’t have a virtual team room, and didn’t have a rhythm for working together and organizing our work,” the interviewee said. “In the second project, we had a smoother teaming process because we tried to relax the View Details

Keywords: by Kristen Senz

Web

Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

physiological norms for human biological processes and to study the physiological changes that cause fatigue in workers. He was instrumental in the establishment of the Harvard undergraduate concentrations in biochemistry and in history... View Details

Political Standards

The University of Chicago Press November 2015.

Prudent, verifiable, and timely corporate accounting is a bedrock of our modern capitalist system. In recent years, however, the rules that govern corporate accounting have been subtly changed in... View Details

Web

Diversity and Inclusion - Christensen Center for Teaching & Learning

identities For example, using language that implicitly holds as a norm heterosexuality, Democratic Party affiliation, high socioeconomic status, or heavy drinking during social events. Suggestions: Use neutral references (e.g., “partner,”... View Details

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

employees at the same level as the comparable 2019 period. Moreover, 75 percent of loan proceeds were required to be used for payroll, at odds with an industry norm of payroll expenses totaling approximately 30 percent of revenue. As of... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

who knows, and has credibility within, the norms of the relevant customer's culture) Selling (e.g., an insurance agent or a retail associate with experience in another sales context) The relevance of each type of experience varies with... View Details

Keywords: by Carmen Nobel

16 Mar 2023
Research & Ideas

Why Business Travel Still Matters in a Zoom World

innovation, but it only matters if two firms’ locations are either culturally or temporally far away from each other,” he says—that is, if the two firms possess different cultural norms or don’t have overlapping business hours, defined as... View Details

Keywords: by Kara Baskin; Air Transportation

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

leadership style was a critical variable. "On the one hand, the proposition that team leader behavior fosters project success is not surprising," write Edmondson, Bohmer and Pisano. "On the other hand, deeply engrained institutional structures and... View Details

Keywords: by Hilah Geer

08 Nov 2022
Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

strong incentives to impose restrictions on women’s promiscuity. “The gender gaps in labor market participation, micro-entrepreneurship, or business ownership more generally seem to also partly reflect this social norm against women.”... View Details

Keywords: by Kara Baskin

Research Summary

Dissertation - Social Structure and Mechanisms of Collective Production:Evidence from Wikipedia

Andreea's dissertation research examines social networks in the setting of collective production, defined as collective action oriented towards production of collective goods - goods available for consumption by all members of a group whenever they... View Details

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

"In some sense people in these societies are running faster than their rules and laws can keep up. So they are creating the rules as they go along. And entrepreneurship is, after all, doing things in new ways, ahead of social norms... View Details

Keywords: by Martha Lagace

Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions. I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

16 Dec 2019
Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

In India’s rural villages, social norms dictate that women are to remain in the home, not out and about—and definitely not working. If a woman is seen working outside the home, her neighbors might think she’s a bad mother. They might also... View Details

Keywords: by Julia Hanna

30 Nov 2018
Blog Post

8 Reasons the Section Experience is the Best Part About HBS

perspectives in a safe way. Norms can be tactical in nature, such as knocking on your desk to gently ask someone to speak louder, or yelling “TECH RUN” when there’s a computer problem and cheering as the Section Tech Rep runs to the front... View Details

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Curriculum - Business & Environment

terms for boards, executives and companies. We will consider, for instance, the implications of departures from the long-standing norm of “one-share, one-vote” as seen in many recent IPOs such as the Snap, Inc., offering. We will also... View Details

Web

Working Groups Update | About

to create stronger foundations for understanding and cooperation between Arab, Muslim, and Jewish members of our community for a better present and future. Classroom Culture & Norms Working Group We are working to fine-tune the School’s... View Details

Publications