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    • All HBS Web  (1,764)
      • Faculty Publications  (464)

      Non-financial Performance MeasuresRemove Non-financial Performance Measures →

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      • May 2004
      • Article

      Disclosure Practices of Foreign Companies Interacting with U.S. Markets

      By: Tarun Khanna, Krishna G. Palepu and Suraj Srinivasan
      We analyze the disclosure practices of companies as a function of their interaction with the U.S. markets for a group of 794 firms from 24 countries in Asia-Pacific and Europe. Our analysis uses the Transparency and Disclosure scores developed recently by Standard &... View Details
      Keywords: Management Practices and Processes; Markets; Investment; Size; Performance; Cross-Cultural and Cross-Border Issues; Corporate Governance; Corporate Disclosure; Trade; United States; Asia; Europe
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      Khanna, Tarun, Krishna G. Palepu, and Suraj Srinivasan. "Disclosure Practices of Foreign Companies Interacting with U.S. Markets." Journal of Accounting Research 42, no. 2 (May 2004).
      • 2004
      • Working Paper

      Judging Fund Managers by the Company They Keep

      By: Randolph Cohen, Joshua Coval and Luboš Pástor
      We develop a performance evaluation approach in which a fund manager's skill is judged by the extent to which his investment decisions resemble the decisions of managers with distinguished performance records. The proposed performance measures are estimated more... View Details
      Keywords: Measurement and Metrics; Performance Evaluation; Investment Funds; Investment
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      Cohen, Randolph, Joshua Coval, and Lubo Pástor. "Judging Fund Managers by the Company They Keep." NBER Working Paper Series, No. W9359, January 2004.
      • September 2003 (Revised September 2004)
      • Case

      Hearthside Homes

      By: Jason R. Barro, Brian J. Hall and Aaron Zimmerman
      Investigates the "controllability problem" inherent in bonus systems. Ideally, an incentive system accurately measures performance in areas that the individual can control. But most measures are either too broad, including factors outside the influence of the employee,... View Details
      Keywords: Motivation and Incentives; Housing; Performance Evaluation; Construction Industry; Manufacturing Industry; Real Estate Industry
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      Barro, Jason R., Brian J. Hall, and Aaron Zimmerman. "Hearthside Homes." Harvard Business School Case 904-003, September 2003. (Revised September 2004.)
      • 20 May 2003
      • Lecture

      Value Shift: Toward a New Standard of Corporate Performance." Presenter. "HBS Faculty Research Symposium 2003

      By: Lynn S. Paine
      Keywords: Standards; Performance
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      Paine, Lynn S. Value Shift: Toward a New Standard of Corporate Performance." Presenter. "HBS Faculty Research Symposium 2003. Lecture at the HBS Faculty Research Symposium, Harvard Business School, Boston, MA, May 20, 2003.
      • May 2003 (Revised March 2004)
      • Case

      Harlem Children's Zone, The: Driving Performance with Measurement and Evaluation

      By: Allen S. Grossman and Daniel F. Curran
      Geoffrey Canada, CEO of the Harlem Children's Zone, wanted his organization to grow dramatically to reach thousands of poor and underserved children in Harlem. The agency ran a variety of successful social service programs throughout New York City that were separately... View Details
      Keywords: Leadership; Goals and Objectives; Measurement and Metrics; Organizational Structure; Performance Evaluation; Strategic Planning; Problems and Challenges; Nonprofit Organizations; Expansion; Valuation
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      Grossman, Allen S., and Daniel F. Curran. "Harlem Children's Zone, The: Driving Performance with Measurement and Evaluation." Harvard Business School Case 303-109, May 2003. (Revised March 2004.)
      • 8 May 2003 - 9 May 2003
      • Lecture

      Developing Ethics Programs and Measuring Their Effectiveness." Panelist. "Director's Institute Inaugural Program: Intensive Education for Corporate Directors

      By: Lynn S. Paine
      Keywords: Ethics; Programs; Measurement and Metrics; Performance Effectiveness
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      Paine, Lynn S. Developing Ethics Programs and Measuring Their Effectiveness." Panelist. "Director's Institute Inaugural Program: Intensive Education for Corporate Directors. Lecture at the Conference Board Directors' Institute Program: Intensive Education for Corporate Directors, Conference Board, New York, NY, May 8–9, 2003.
      • February 2003 (Revised March 2004)
      • Case

      Store24

      By: Susan L. Kulp, V.G. Narayanan and Dennis Campbell
      Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy. View Details
      Keywords: Business or Company Management; Balanced Scorecard; Performance Evaluation; Strategy; Retail Industry
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      Kulp, Susan L., V.G. Narayanan, and Dennis Campbell. "Store24." Harvard Business School Case 103-058, February 2003. (Revised March 2004.)
      • September 2002 (Revised October 2002)
      • Case

      Oklahoma VISION Project

      By: Lynda M. Applegate and Susan Saltrick
      Describes the two-year-old pilot phase of a public/private initiative in Oklahoma called the Virtual Internet School in Oklahoma Network (VISION) project. VISION was a first-of-its-kind, standards-based, vendor-neutral technology infrastructure developed to enable... View Details
      Keywords: Measurement and Metrics; Internet and the Web; Performance Evaluation; Technological Innovation; Partners and Partnerships; Service Delivery; Innovation and Management; Entrepreneurship; Education; Information Technology Industry; Education Industry; Oklahoma; Western United States
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      Applegate, Lynda M., and Susan Saltrick. "Oklahoma VISION Project." Harvard Business School Case 803-015, September 2002. (Revised October 2002.)
      • August 2002
      • Article

      Creativity Under the Gun

      By: Teresa Amabile, Constance N. Hadley and Steven J. Kramer
      If you're like most managers, you've worked with people who swear they do their most creative work under tight deadlines. You may use pressure as a management technique, believing it will spur people on to great leaps of insight. You may even manage yourself this way.... View Details
      Keywords: Creativity; Innovation and Invention; Time Management; Working Conditions; Performance Evaluation
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      Amabile, Teresa, Constance N. Hadley, and Steven J. Kramer. "Creativity Under the Gun." Special Issue on The Innovative Enterprise: Turning Ideas into Profits. Harvard Business Review 80, no. 8 (August 2002): 52–61.
      • April 2002 (Revised October 2002)
      • Case

      Andina Bottling Co.

      By: V.G. Narayanan and Alberto Ballve
      Andina Bottling develops an information system for monitoring the performance and operations of its various foreign and domestic subsidiaries. View Details
      Keywords: Operations; Information Technology; Performance Evaluation; Decision Making; Business Subsidiaries; Measurement and Metrics; Business or Company Management; Distribution
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      Narayanan, V.G., and Alberto Ballve. "Andina Bottling Co." Harvard Business School Case 102-040, April 2002. (Revised October 2002.)
      • April 2002
      • Teaching Note

      Anagene, Inc. TN

      By: Robert S. Kaplan
      Teaching Note for (9-102-030). View Details
      Keywords: Entrepreneurship; Public Ownership; Sales; Production; Forecasting and Prediction; Volume; Governing and Advisory Boards; Cost Accounting; Business or Company Management; Financial Reporting; Strategy; Performance Capacity; Biotechnology Industry
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      Kaplan, Robert S. "Anagene, Inc. TN." Harvard Business School Teaching Note 102-078, April 2002.
      • Article

      Of Measurement and Mission: Accounting for Performance in Non-Governmental Organizations

      By: Debora Spar and James Dail
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      Spar, Debora, and James Dail. "Of Measurement and Mission: Accounting for Performance in Non-Governmental Organizations." Chicago Journal of International Law 3, no. 1 (Spring 2002): 171–181.
      • February 2002 (Revised March 2002)
      • Case

      Battery Ventures

      By: Josh Lerner, G. Felda Hardymon, Ann Leamon, Nitin Gupta and Sameer Bharadwaj
      Todd Dagres, general partner of Battery Ventures, reflects on his firm's organization and its effectiveness in one particular deal. One of the perennial challenges of venture capital is the scaling of the firm. Usually regarded as a craft industry, venture firms tend... View Details
      Keywords: Venture Capital; Measurement and Metrics; Performance Effectiveness; Organizational Structure; Financial Services Industry
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      Lerner, Josh, G. Felda Hardymon, Ann Leamon, Nitin Gupta, and Sameer Bharadwaj. "Battery Ventures." Harvard Business School Case 802-159, February 2002. (Revised March 2002.)
      • 20 Nov 2001
      • Lecture

      A Higher Standard: Corporate Performance in the Global Era." Speaker. "Transparency Within the Uruguayan Society: Responsibility of the State, the Firm, and the University

      By: L. S. Paine
      Keywords: Standards; Performance; Organizations; Globalization; Uruguay
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      Paine, L. S. A Higher Standard: Corporate Performance in the Global Era." Speaker. "Transparency Within the Uruguayan Society: Responsibility of the State, the Firm, and the University. Lecture at the Transparency Within the Uruguayan Society: Responsibility of the State, the Firm, and the University, Universidad de Montevideo, Escuela de Negocios, Montevideo, Uruguay, November 20, 2001.
      • August 2001
      • Background Note

      Work Methods Design: Note on Time Standards

      By: H. Kent Bowen
      Looks at production design. Helps students observe and work with procedures and consider cost reduction ideas using a view of methods improvement. View Details
      Keywords: Cost Management; Management Practices and Processes; Standards; Production; Performance Improvement; Perspective
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      Bowen, H. Kent. "Work Methods Design: Note on Time Standards." Harvard Business School Background Note 602-066, August 2001.
      • June 2001
      • Article

      Balancing Performance Measures

      By: S. Datar, S. Kulp and R. Lambert
      Keywords: Performance; Measurement and Metrics
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      Datar, S., S. Kulp, and R. Lambert. "Balancing Performance Measures." Journal of Accounting Research 39, no. 1 (June 2001): 75–92.
      • Article

      Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II

      By: Robert S. Kaplan and David P. Norton
      Keywords: Balanced Scorecard; Transformation; Performance; Measurement and Metrics; Strategy; Management
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      Kaplan, Robert S., and David P. Norton. "Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II." Accounting Horizons 15, no. 2 (June 2001).
      • May 2001 (Revised June 2010)
      • Case

      Jumpstart

      By: Allen S. Grossman
      Many in the nonprofit sector doubt whether organizational performance can be measured. Jumpstart, a 10-year-old nonprofit, developed performance measurement and management systems from its inception. The organization has experienced explosive growth and attributes a... View Details
      Keywords: Management Systems; Measurement and Metrics; Organizational Culture; Performance Improvement; Nonprofit Organizations
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      Grossman, Allen S. "Jumpstart." Harvard Business School Case 301-037, May 2001. (Revised June 2010.)
      • May 2001
      • Article

      Competing at Home to Win Abroad: Evidence from Japanese History

      By: Mariko Sakakibara and Michael E. Porter
      The study explores the influence of domestic competition on international trade performance, using data from a broad sample of Japanese industries. Domestic rivalry is measured directly using market-share instability rather than employing structural variables such as... View Details
      Keywords: Competition; Global Range; History; Japan
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      Sakakibara, Mariko, and Michael E. Porter. "Competing at Home to Win Abroad: Evidence from Japanese History." Review of Economics and Statistics 83, no. 2 (May 2001).
      • Article

      Strategic Performance Measurement and Management in Nonprofit Organizations

      By: Robert S. Kaplan
      Keywords: Performance; Measurement and Metrics; Strategy; Management; Nonprofit Organizations
      Citation
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      Kaplan, Robert S. "Strategic Performance Measurement and Management in Nonprofit Organizations." Nonprofit Management & Leadership 11, no. 3 (Spring 2001): 353–370.
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