Monitoring - Publications - Faculty & Research

13 Dec 2022
Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

2020 murder, minority-owned funds gain visibility. To test this theory, the researchers looked at periods after high-profile police killings to monitor the performance of minority-owned funds. “Indeed, you do see this temporary blip where... View Details

Keywords: by Pamela Reynolds; Financial Services

17 Dec 2018
Research & Ideas

Women Receive Harsher Punishment at Work Than Men

authorized by the United States government to monitor financial firms. The data included all employment information for financial advisors from 2005 to 2015, including when employees were hired, when they left each firm, and whether they... View Details

Keywords: by Michael Blanding; Financial Services

01 Nov 2020
Research & Ideas

Good Leadership Is an Act of Kindness

comfort and monitor for signs of distress such as social withdrawal and poor performance. Know when to refer an employee to professionals, suggest Lesley Hammer and Lindsey Alley in The Conversation. ""What can we do to help?" It may be... View Details

Keywords: by Boris Groysberg and Susan Seligson

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

a hierarchy that flows from the most enduring element, the corporate mission, through values, vision, strategy, and, ultimately, the implementation and monitoring of that strategy via tools such as balanced scorecards and key performance... View Details

Keywords: by Boris Groysberg and Sarah Abbott

15 Nov 2011
First Look

First Look: November 15

PublicationsTrue North Groups: A Powerful Path to Personal and Leadership Development Authors:Bill George and Doug Baker Publication:Berrett-Koehler Publishers, Inc., 2011 Abstract All too often, we find ourselves forced to confront life's challenges on our own. What... View Details

Keywords: Sean Silverthorne

Article

Healthy Buildings in 2070

By: John D. Macomber and Joseph G. Allen

Fifty years seems a very long time in the future for most industries. Not so in buildings and real estate; built structures routinely last decades if not hundreds of years, as long as they are economically competitive. Any discussion of the 50-year future has to... View Details

Keywords: Health ＆ Wellness; Real Estate; Architectural Innovation; Public Health; Health; Buildings and Facilities; Well-being

Citation

Read Now

February 2013 (Revised March 2013)
Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry

Citation

Educators

Purchase

17 Aug 2006
Working Paper Summaries

Corporate Governance and Networks: Bankers in the Corporate Networks of Brazil, Mexico, and the United States circa 1910

Keywords: by Aldo Musacchio

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

to change. It's so hard to monitor or fix compared to the machine. Layne: In layman's terms, how does your solution, BEAT, work? You mentioned surge pricing for car services as an example. Israeli: So, imagine we have three different... View Details

Keywords: by Rachel Layne

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

behavior: (1) monitoring the work effectively (giving timely feedback and reacting to problems in the work with understanding and help); (2) providing socioemotional support (showing support for a team member's actions or decisions;... View Details

Keywords: by Martha Lagace

23 Apr 2024
In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details

Keywords: by Rachel Layne

26 Oct 2021
Research & Ideas

What Companies Want Most in a CEO: A Good Listener

high demand, particularly at large, multinational, and information-intensive organizations, the research suggests. Those companies see social skills in the C-suite as more important than more traditional operational and administrative abilities, such as View Details

Keywords: by Jay Fitzgerald

13 May 2013
Research & Ideas

How to Spot a Liar

to lie," Van Swol says. "Using so much of your brain to lie may make it hard to monitor yourself in other areas." Liars used far more third-person pronouns than truth tellers or omitters. "This is a way of distancing... View Details

Keywords: by Carmen Nobel

01 Nov 1999
Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

John H. Patterson created an intricate system of management to monitor and train company salesman. He gave them scripts to memorize and assigned them territory to cover. He held conventions and thematic sales contests, and pressured... View Details

Keywords: by Walter A. Friedman

22 Aug 2005
Research & Ideas

Restoring a Global Economy, 1950–1980

were often the instruments used by governments to screen or monitor FDI flows. The world-wide controls over capital movements were related to balance of payments concerns and the system of fixed exchange rates established at Bretton... View Details

Keywords: by Geoffrey Jones

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

thwarting the confident protagonists of an apparently popular project. Actively monitor local currents and cross-currents of opinion. Reportedly, Amazon did not hire a single New Yorker to continuously engage with community groups to... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

Managers can review the cost of the unused capacity and contemplate actions to determine whether and how to reduce the costs of supplying unused resources in subsequent periods; they can then monitor those actions over time. In some... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

08 Nov 2022
Research & Ideas

How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate

societies where men were away from home for extended periods to work and found it difficult to monitor the behavior of women, for example in societies that relied more on pastoralism rather than agriculture. In pre-industrial times,... View Details

Keywords: by Kara Baskin

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

restaurant review websites not only provide a useful guide for consumers, but could help influence the restaurant business and its regulators. After all, Farronato says, monitoring hygiene isn’t merely in the hands of regulators.... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

employees are working in remote or hybrid environments far from the eyes of watchful supervisors. Attempts to reassert the “butts in seats” metric by using awareness technology software to measure computer keystrokes or monitor time spent... View Details

Keywords: by Michael Blanding

Publications