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Show Results For
- All HBS Web
(1,228)
- People (5)
- News (452)
- Research (536)
- Events (5)
- Multimedia (17)
- Faculty Publications (171)
- 01 Dec 2023
- News
Thinking Ahead
As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
- 30 Sep 2002
- Research & Ideas
Your Crisis Response Plan: The Ten Effective Elements
possible there should be redundancy in these channels including backups that are not linked to the telephone system or the Web. Messages should be composed in advance. There also should be mechanisms for rapidly locating key staff (e.g.... View Details
Keywords: by Michael Watkins
- Web
Terms of Use - Alumni
without notice to users any user content that does not meet the standards set by the Alumni Website Full Terms of Use (pdf) . Email My Class or Section/Alumni Messaging Service The Alumni Messaging Service... View Details
- 07 Nov 2023
- News
Love and Money
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Which is the best dating app? Can money actually buy love? When do you talk about money in a new relationship and how do you broach the topic? How can well-meaning parents actually help their... View Details
- 30 Sep 2019
- Book
6 Steps to Building a Better Workplace for Black Employees
hiring Companies should train managers to root out racial bias from their hiring and recruitment processes. They should also invest in retaining black professionals, in part by reinforcing the message that race will not be a barrier to... View Details
Keywords: by Dina Gerdeman
- 2021
- Book
Management as a Calling: Leading Business, Serving Society
By: Andrew J. Hoffman
Business leaders have tremendous power to influence our society, how it operates, whether it is fair, and the extent to which it impacts the environment. And yet, we do not recognize or call out the responsibility that comes with that power. This book is meant to... View Details
Keywords: Business Education; Power and Influence; Corporate Social Responsibility and Impact; Social Issues; Leadership
Hoffman, Andrew J. Management as a Calling: Leading Business, Serving Society. Stanford University Press, 2021. (Winner of the 2022 PROSE Book Award, Association of American Publishers;
Winner of the 2022 Best Book Award, Social Issues in Management Division, Academy of Management;
Finalist for the 2022 George R. Terry Book Award, Academy of Management.
Chinese Edition: 使命管理, China Science and Technology Press, 2022.)
- Web
Leadership - Faculty & Research
finds himself at a crossroads, contemplating his pre-game message to the team. Should he rally them with an aggressive “go for the kill” mindset, or choose language that is more aligned with their “joyous intensity” culture? Mazzulla... View Details
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
similar messaging apps—helped compensate for the lack of spontaneity. Moreover, the researchers suggest that this change could permanently improve team collaboration, even when teams reunite in person, by giving individual members more... View Details
Keywords: by Kristen Senz
- 08 Dec 2023
- News
New Leadership Role and Structure
MESSAGE FROM ANGELA CRISPI AND DEAN SRIKANT DATAR To: HBS Faculty and Staff From: Angela Crispi and Srikant Datar Re: New Leadership Role and Structure We are delighted to announce that effective January 1, 2024, Jana Kierstead will... View Details
- 20 Sep 2017
- Research & Ideas
The Three Types of Leaders Who Create Radical Change
the solution created by the innovator, continually strategizing how best to reach and work with people both within and outside the movement, as the movement for change grows in size and complexity. “Orchestrators often need to tailor their View Details
Keywords: by Carmen Nobel
- 18 Apr 2011
- Research & Ideas
It’s Not Nagging: Why Persistent, Redundant Communication Works
communication. "We started to notice very quickly that some project managers were sending the same message three or four times using different media," she says, citing an example of a manager speaking to an employee... View Details
Keywords: by Kim Girard
- 13 Jul 2021
- Research & Ideas
Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets
data-id=_/No4R3URLErpQiTPPu8Le][/div] These findings have implications for marketers and others who want to spread their messages online. “Emotions lead to engagement, regardless of whether they're positive or negative,” explains... View Details
- 13 Mar 2023
- Research & Ideas
What Would It Take to Unlock Microfinance's Full Potential?
for solutions to make the next generation of microfinance tools even more transformative. The HBS Alumni Bulletin recently talked to them about their research. “Around 2005 and 2010, some large-scale, randomized control studies started to emerge that all showed the... View Details
- Web
FAQs for Alumni Virtual Programs - Alumni
chosen to deliver content and allow interaction Why am I receiving an error message (error code 3038/Zoom link invalid)? Error messages occur when the live event has concluded and the link is no longer... View Details
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
after four days, sending the message that he thought this was a legal problem rather than an issue of consumer trust. “Johnson’s actions will become the new model for how a crisis should be handled” #3: Dig deep for the root cause.... View Details
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
to do what must be done for the common good, including those on the front lines.” Yamato donates to rebuilding devastated areas Makoto Kigawa, CEO of Yamato—a home delivery service of everything from fresh food to skis and golf clubs—sent out a View Details
Keywords: by Dina Gerdeman
- January 2024
- Case
Sprouts Farmers Market
By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred
Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,... View Details
Keywords: Business Model; Growth and Development Strategy; Brands and Branding; Strategic Planning; Sales; Business Strategy; Expansion; Product Positioning; Marketing Strategy; Competition; Retail Industry; United States; Arizona
Lal, Rajiv, Forest L. Reinhardt, and Natalie Kindred. "Sprouts Farmers Market." Harvard Business School Case 524-059, January 2024.
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
clear, unwavering message that Starbucks' transformation would represent a return to its roots and an uncompromising commitment to core values, such as health care benefits for any partners working at least 20 hours a week. At a March... View Details
- Web
Your Alumni Community - Alumni
capturing the excitement and pride 3 John Rice (MBA 1992), Founder & CEO of MLT, joins the celebration with a message to the graduates 4 Student speaker Chris Hood (MBA 2025) on stage with his daughter 5 Students and their loved ones... View Details
- Web
HBR Classics - Alumni
Five Messages Leaders Must Manage , John Hamm The Power of Talk , Deborah Tannen Transforming Corner - Office Strategy into Frontline Action Decision-Making Conquering a Culture of Indecision , Ram Charan Stop Making Plans Start Making... View Details