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- All HBS Web
(945)
- News (153)
- Research (675)
- Events (2)
- Multimedia (2)
- Faculty Publications (166)
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- August 2021 (Revised February 2023)
- Case
Fair Park Covid-19 Mass Vaccination Site (A)
By: Willy Shih
This case is an opportunity to apply the methods of the Toyota Production System (TPS) to the analysis of an everyday service application: administering Covid-19 vaccines. It describes the start-up of a drive-up Covid-19 mass vaccination site at the Texas State Fair... View Details
Keywords: Operations Improvement; Operations And Processes; Toyota Production System; COVID-19 Pandemic; Operations; Service Operations; Health Pandemics; Problems and Challenges; Goals and Objectives; Measurement and Metrics; Health Care and Treatment; Health Industry; United States; Texas
Shih, Willy. "Fair Park Covid-19 Mass Vaccination Site (A)." Harvard Business School Case 622-003, August 2021. (Revised February 2023.)
- 06 Mar 2007
- First Look
First Look: March 6, 2007
to self-disclose violations of environmental laws and regulations in exchange for reduced sanctions. We find that facilities are more likely to self-disclose if they were recently subjected to one of several different enforcement measures... View Details
Keywords: Martha Lagace
- 02 Jul 2001
- What Do You Think?
Built to Last or Bought to Sell?
assumption that continuity is more desirable. The problem apparently has much to do with the narrow definition of success, the ability to outperform the stock market that the authors use as the primary criterion for their study. Jonathan... View Details
Keywords: by James Heskett
- 28 Oct 2013
- Research & Ideas
Responsible Leadership in an Unforgiving World
to a number of fluid circumstances. At times, Badaracco argues, the most responsible decision can be putting off the "big decision" as long as possible in order to respond to an ever-evolving configuration of moving parts. The measures of... View Details
Keywords: by Michael Blanding
- 01 Jul 2014
- First Look
First Look: July 1
and Performance in Information and Solution Spaces By: Shore, Jesse, Ethan Bernstein, and David Lazer Abstract—Using data from a novel laboratory experiment on complex problem solving in which we varied the network structure of 16-person... View Details
Keywords: Carmen Nobel
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
problem where many actors must collaborate together, including companies, investors, accounting firms, sell-side analysts, regulators and standard setters, and NGOs and civil society itself. We all have a responsibility for making... View Details
Keywords: by Martha Lagace
- 12 Sep 2006
- First Look
First Look: September 12, 2006
Jeong-han Kang, and Toby E. Stuart Periodical:Administrative Science Quarterly (forthcoming). Abstract This article examines how competitive crowding affects the conduct of actors in a tournament. We develop three claims: (i) crowding from below, which View Details
Keywords: Sean Silverthorne
- 04 Jun 2013
- First Look
First Look: June 4
Private Equity By: Ewens, Michael, Charles M. Jones, and Matthew Rhodes-Kropf Abstract—This paper explores the private equity and venture capital (VC) markets and extends the standard principal-agent problem between the investors and... View Details
Keywords: Sean Silverthorne
- August 2021 (Revised February 2023)
- Supplement
Fair Park Covid-19 Mass Vaccination Site (B)
By: Willy Shih
This case is an opportunity to apply the methods of the Toyota Production System (TPS) to the analysis of an everyday service application: administering Covid-19 vaccines. It describes the start-up of a drive-up Covid-19 mass vaccination site at the Texas State Fair... View Details
Keywords: Operations Management; Operations Improvement; Operations And Processes; Toyota Production System; COVID-19 Pandemic; Operations; Service Operations; Health Pandemics; Service Delivery; Problems and Challenges; Goals and Objectives; Measurement and Metrics; Health Industry; United States
Shih, Willy. "Fair Park Covid-19 Mass Vaccination Site (B)." Harvard Business School Supplement 622-004, August 2021. (Revised February 2023.)
- 11 Oct 2004
- Research & Ideas
Four Ways to Create Lasting Change
change initiative more recently? What were the main customer service problems that were harming the company? And what did the "Mystery Shopper" component reveal? A: In the late 1990s, the company's comparable-store sales gains... View Details
Keywords: by Martha Lagace
- 13 Aug 2008
- Research & Ideas
The Inner Life of Leaders
refused to go along, since this branch was concerned about aircraft operating from carriers. McNamara urged field commanders in Vietnam to apply measurement to enemy losses, but did not realize until it was too late that the View Details
Keywords: by Martha Lagace
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
lose your bearings. Q: How pernicious a problem is denial in business today? A: Denial has always been a problem. What is different today is that the cost of denial has become so high. We are living in a less forgiving world than we once... View Details
- 07 Sep 2011
- First Look
First Look: Sept. 7
limitations and constraints others have accepted, and set out to create new realities. This book is motivated by a simple observation: Leadership, innovation, entrepreneurship, creativity, problem solving, business growth-and even... View Details
Keywords: Sean Silverthorne
- 17 Sep 2013
- First Look
First Look: September 17
Abstract—We analyze time-series of investor expectations of future stock market returns from six data sources between 1963 and 2011. The six measures of expectations are highly positively correlated with each other, as well as with past... View Details
Keywords: Sean Silverthorne
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
bonds generates a crowding out of corporate lending. For a given domestic firm, new debt is less likely to be a loan—i.e., the loan supply contracts—when local banks have purchased more domestic sovereign debt and when that debt is risky (as View Details
Keywords: Sean Silverthorne
- 03 Jan 2017
- First Look
January 3, 2017
to standardize their products and helped establish brand identities through consistent appearance. By 1938, food dyes had achieved such widespread use, and had raised such public concern, that the federal government amended the 1906 Pure Food and Drug Act to implement... View Details
Keywords: Carmen Nobel
- 15 Mar 2011
- First Look
First Look: March 15
failed to address important measurement and valuation issues that have arisen in the past 40 years of practice. This gap is illustrated with missed opportunities in risk measurement and management and the... View Details
Keywords: Sean Silverthorne
- 12 Oct 2006
- First Look
First Look: October 12, 2006
Protection Agency (US EPA) program that encourages companies to self-disclose violations of environmental laws and regulations in exchange for reduced sanctions. We find that facilities are more likely to self-disclose if they were recently subjected to one of several... View Details
Keywords: Sean Silverthorne
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
the right appears to be more of a square than the one on the left, which looks longer and skinnier. Why bother taking out a ruler to measure the dimensions, since the difference is obvious? If this is what you think, you're wrong. Your... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 06 Sep 2022
- Research & Ideas
Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations
consider prices, particularly because so much of the tab is being picked up by insurers, including public insurers,” says Dafny, who is currently an expert for the US Department of Justice in legal challenges related to drugmakers’ relationships with these programs.... View Details