Publications

Educators

1972
Book

Managing Group and Intergroup Relations

By: J. W. Lorsch and Paul R. Lawrence

Keywords: Management Analysis, Tools, and Techniques; Groups and Teams

Article

Managing Information Systems by Committee

By: R. L. Nolan

Keywords: Information; System; Groups and Teams

January – February 2012
Article

How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication

By: Paul Leonardi, Tsedal Neeley and Elizabeth M. Gerber

Several recent studies have found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details

Keywords: Communication; Media; Information; Groups and Teams; Projects; Management Style; Power and Influence; Motivation and Incentives; Technology

Register to Read

March 2014
Case

Managing Change at Axis Bank (A)

By: Paul Healy and Rachna Tahilyani

Axis Bank is India's third largest private sector bank. In April 2009, Shikha Sharma, an outsider, was appointed as its CEO. She took over from a person who had overseen ten years of rapid growth at the bank. The selection of an outsider as the new CEO surprised many... View Details

Keywords: Change Management; Transformation; Organizational Culture; Organizational Change and Adaptation; Leadership Style; Leading Change; Valuation; Finance; Banks and Banking; Financial Services Industry; Banking Industry; India

Educators

04 Mar 2014
Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

managers can team with creative talent in six "culture industries": publishing, fashion, art-design, film, music, and food. Can Creativity Be Taught? Getting to Eureka!: How Companies Can Promote Creativity... View Details

Keywords: Re: Multiple Faculty

2002
Chapter

Management Turnover and Financial Distress

By: S. C. Gilson

Keywords: Management Succession; Management Teams; Financial Condition; Financial Crisis

19 Jan 2010
Sharpening Your Skills

Sharpening Your Skills: Managing the Economic Crisis

improving boards' performance is not government action but action on the part of each board. To improve board effectiveness, each board should achieve clarity about its role in relation to that of management: the extent and nature of the board's involvement in... View Details

Keywords: by Staff

October 2002 (Revised March 2004)
Case

Management Earnings Disclosure and Pro Forma Reporting

Introduces a discussion of management earnings disclosure and the growing use of pro forma reporting by corporations. Highlights the background of pro forma reporting, how it has been used in the past couple of years, and what the regulators at the capital markets... View Details

Keywords: Business Earnings; Corporate Disclosure; Financial Reporting; Management Teams

Educators

13 Feb 2014
Research & Ideas

Managing the Family Business: Leadership Roles

Editor's note: This is part of a series of occasional columns on managing the family business written by Senior Lecturer John A. Davis. In this article, Davis discusses leadership roles. Part Two: Structuring Leadership Roles My previous... View Details

Keywords: by John A. Davis

09 Jun 2014
Research & Ideas

The Manager in Red Sneakers

casually dressed person is a big shot and why do we do it? What's going on psychologically?" Bellezza says. Keinan and Bellezza, teaming with HBS Associate Professor Francesca Gino, conducted a series of studies to gauge how people react... View Details

Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion

Teaching Interest

MBA Elective Curriculum Personal Selling and Sales Force Management

Personal selling is the primary (and sometimes the only) form of marketing activity for many firms, especially in a business-to-business context. The course focuses on the tactical component of managing a salesforce and on the strategic element of linking sales... View Details

August 2017
Article

Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes

By: Avery C. Plough, Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq and Neel T. Shah

OBJECTIVE: To define, measure, and characterize key competencies of managing labor and delivery units in the United States and assess the associations between unit management and maternal outcomes. METHODS: We developed and administered a management measurement... View Details

Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Outcome or Result; United States

December 1994 (Revised February 1995)
Case

Anne Livingston and Power Max Systems (A): Interviewing with the PowerPlayer Software Engineering Team

Follows the entry and early experiences of engineer Anne Livingston, an African American woman, as she joins Power Max Systems in 1991 as software engineering manager for the new product development group. Power Max is facing stiff competition and wants to be first to... View Details

Keywords: Race; Personal Development and Career; Organizational Culture; Gender; Information Technology Industry

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

managed for the long term." The research team was interested in several issues: Do short-term companies attract a particular kind of investor? Is investing in these firms riskier than investing in companies... View Details

Keywords: by Sean Silverthorne; Financial Services

26 Mar 2020
Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

I want to share with you my 7 Cs for coronavirus survival if you’re a manager or a leader. This message is also available on video. Calm. Your folks, your employees, your customers, your suppliers, are going to be looking to you as a... View Details

Keywords: by John A. Quelch; Health

August 1995
Case

Managing Diversity, Course Overview and Syllabus

By: Mary C. Gentile and James I. Cash Jr.

Keywords: Management; Diversity