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  • July 2021 (Revised October 2021)
  • Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
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  • April 2003
  • Module Note

Design and Management of Health Care Delivery Processes, The

By: Richard M.J. Bohmer
Discusses the design and management of clinical processes in health care. Presents a framing of the clinical process as a problem-solving process that fundamentally involves learning along two dimensions and at least two levels. The two dimensions are: 1) learning in... View Details
Keywords: Management Analysis, Tools, and Techniques; Service Delivery; Management Practices and Processes; Learning; Health Care and Treatment; Health Industry
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  • 25 Nov 2013
  • News

Hiding From Managers Can Increase Your Productivity

Keywords: Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

processes, not universal rules. Nor should they assume that workers’ preferences will remain static. As we move from one next normal to a subsequent one, their needs will change just as those of the company do. Joseph B. Fuller (@JosephBFuller) is a professor of View Details
Keywords: by Kristen Senz
  • Web

Archives & Records Management | Baker Library

Training and Best Practices Guidance Contact: Records Management Program lifecycle@hbs.edu Have questions about Special Collections & Archives? Our team is here to help. Ask Us View Details
  • Research Summary

Clinical Trials as a setting for Health Policy and Management Research

The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community... View Details
  • Web

Law, Management and Entrepreneurship - Course Catalog

HBS Course Catalog Law, Management and Entrepreneurship Course Number 1540 Senior Lecturer John Batter Fall; Q1Q2; 3.0 credits Exam Senior Lecturer John Batter Spring; Q3Q4; 3.0 credits Exam Note: No student who is in the JD/MBA program,... View Details
  • May 1997
  • Teaching Note

Managing Product Development: Matching Technology with Context, Instructor's Note

By: Marco Iansiti
This overview to Managing Product Development (MPD) both previews course material, cases, exercises, and lectures--and provides its conceptual and academic underpinnings. Additionally, this note links these materials to the activities students will be undertaking in... View Details
Keywords: Curriculum and Courses; Product Development; Knowledge Management; Performance; Projects; Management Practices and Processes; Opportunities; Strategy; Management Analysis, Tools, and Techniques
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  • 13 Dec 2021
  • Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

States, Zhang found that purchased companies added nearly 15 percent more minority managers and 4 percent more female managers to their ranks than unacquired companies during the same period. "When the old... View Details
Keywords: by Lane Lambert
  • 01 Dec 2003
  • What Do You Think?

Is This the Twilight Era for the Managed Mutual Fund?

School of Business, estimates that the total cost to long-term mutual fund investors of just the latter of these practices is about $5 billion per year. John Bogle, founder of the Vanguard family of mutual funds, suggests that mutual fund... View Details
Keywords: by James Heskett
  • February 1995
  • Background Note

Note on Reengineering, Transformation and New Management Principles

By: Richard L. Nolan
Keywords: Management Practices and Processes
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  • Web

General Management Awards & Honors - Faculty & Research

Strategic Management Society for her paper with Ian Cockburn, "Measuring Competence? Exploring Firm Effects in Pharmaceutical Research" ( Strategic Management Journal , 1994). The award is for a paper... View Details
  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

themselves. As such, the researchers noticed that production seemed to slow down whenever the employees knew they were being watched. The level of workplace transparency meant that just as managers could see their employees more easily,... View Details
Keywords: by Carmen Nobel; Manufacturing
  • Web

Accounting & Management Awards & Honors - Faculty & Research

Theory and Practice of Intangibles, Intellectual Capital, and Sustainability by the European Institute for Advanced Studies in Management at the 2022 EIASM Interdisciplinary Conference for “Regulated Human... View Details
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

Global health care is entering its most challenging era, with increasing demand for services from consumers newly arrived in the middle class, under-served people, and rapidly aging populations, all the while dealing with the need to View Details
Keywords: by Paul Guttry; Health; Education
  • July 1995 (Revised April 1999)
  • Case

Becton Dickinson (E): An Assessment of Strategic Human Resource Management Profiling

By: Michael Beer and Pamela J. Maus
This case presents an assessment of the strategic human resource management (SHRM) profiling process implemented at Becton Dickinson. It explores the questions the assessment raised about the viability of the process and what aspects might be changed if the process is... View Details
Keywords: Change Management; Human Resources; Management Practices and Processes; Strategic Planning; Health Industry
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  • Research Summary

Organisational Learning in Software Requirements Engineering and Management

The current research project addresses the continuing low success rate of software development projects, which has been frequently reported in empirical studies. For example, the 2004 Chaos Report by the Standish Group found that only 29% of 9,236 application... View Details

  • 2015
  • Chapter

The Fourth Wave: Business Management and Business Education in the Age of the Anthropocene

By: Andrew J. Hoffman and John Ehrenfeld
Sustainability has become mainstream in both management practice and management research. Firms incorporate sustainability strategies into their core mission. University administrators promote sustainability as central to their curricula. Scholars pursue sustainability... View Details
Keywords: Environmental Sustainability; Social Issues; Natural Environment; Leading Change; Management Systems
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  • Web

Financial Management of Smaller Firms - Course Catalog

HBS Course Catalog Financial Management of Smaller Firms Course Number 1452 Baker Foundation Professor Richard Ruback Professor of Management Practice Royce Yudkoff Fall; Q1Q2;... View Details
  • 01 Feb 1997
  • News

Made, Not Born: HBS Courses and Entrepreneurial Management

ready for the practical experience of the Entrepreneurial Management Field Studies (EMFS) course. The case studies, he notes, were valuable. "Having the opportunity to work through the actual issues involved... View Details