Publications

March 1995
Case

E. F. Hutton: Cash Management Crisis (A)

By: Lynn S. Paine and Jane Palley Katz

Keywords: Financial Institutions; Cash; Crisis Management; Financial Services Industry

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March 1995
Case

E. F. Hutton: Cash Management Crisis (B): The Bell Report

By: Lynn S. Paine and Jane Palley Katz

Keywords: Financial Institutions; Cash; Crisis Management; Financial Services Industry

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January 1995 (Revised November 1996)
Case

Avalon Information Services, Inc.

By: Lynn S. Paine and Wilda White

The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the privacy of consumer data collected through Avalon's point-of-sale data collection program. One customer is proposing... View Details

Keywords: Mission and Purpose; Safety; Demand and Consumers; Rights; Analytics and Data Science; Information Technology; Ethics; Information Industry

December 1994
Teaching Note

Competitive Information Policy at United Technologies TN

By: Lynn S. Paine

Keywords: Information; Policy; Competitive Strategy

December 1994 (Revised October 2009)
Case

AES Honeycomb (A)

By: Lynn S. Paine and Sarah C. Mavrinac

Senior managers of the AES Corp., an independent power producer, must decide whether to drop the company's emphasis on corporate values and revamp organizational controls as advised by investment analysts and outside counsel. The company is recovering from an incident... View Details

Keywords: Crime and Corruption; Energy Generation; Values and Beliefs; Corporate Governance; Governance Controls; Crisis Management; Organizational Structure; Environmental Sustainability; Energy Industry; United States

December 1994 (Revised January 1995)
Supplement

AES Honeycomb (B)

By: Lynn S. Paine and Sarah C. Mavrinac

Describes the actions taken by AES management. View Details

Keywords: Crisis Management; Organizational Design; Ethics

December 1994
Supplement

Prodigy Services Company (A)-- Supplement

By: Lynn S. Paine

Allows students to record their personal evaluations of the communications which gave rise to the controversy detailed in Prodigy Services Co. (A). View Details

Keywords: Information Technology Industry

November 1994 (Revised February 1997)
Case

Levi Strauss & Co.: Global Sourcing (A)

By: Lynn S. Paine and Jane Palley Katz

In 1993, senior managers at Levi Strauss & Co., the world's largest brand-name apparel manufacturer, were deciding whether the company should have a business presence in China, given the human rights and other problems there. The China Policy Group has been asked to... View Details

Keywords: Management Teams; Decisions; Management Skills; Trade; Brands and Branding; Rights; Ethics; Foreign Direct Investment; Apparel and Accessories Industry; China

November 1994 (Revised March 1995)
Supplement

Levi Strauss & Co.: Global Sourcing (B)

By: Lynn S. Paine and Jane Palley Katz

Describes the decision taken by Levi Strauss & Co.'s CEO. View Details

Keywords: Apparel and Accessories Industry; China

September 1994 (Revised January 2004)
Case

Forging the New Salomon

By: Lynn S. Paine and Michael Santoro

Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal. Details the impact of the firm's disclosure of bidding improprieties and describes how the new management team, led by Warren Buffett and Deryck Maughan, guided the company through the... View Details

Keywords: Crisis Management; Ethics; Organizational Culture; Law; Business or Company Management

September 1994
Supplement

Forging the New Salomon (Supplement)

By: Lynn S. Paine

Provides a management retrospective. View Details

Keywords: History; Business or Company Management; Reports

September 1994
Case

Leadership Problems at Salomon (A)

By: Lynn S. Paine and Michael Santoro

Deryck Maughan, a vice chairman and co-head of investment banking at Salomon Brothers, learns that his superiors have been less than candid about their knowledge of bidding improprieties by the firm's government trading desk. He must decide what, if anything, he should... View Details

Keywords: Leadership; Decision Choices and Conditions; Ethics; Moral Sensibility; Values and Beliefs; Crime and Corruption; Rank and Position; Financial Services Industry

September 1994
Supplement

Leadership Problems at Salomon (B)

By: Lynn S. Paine and Michael Santoro

Supplements the (A) case. View Details

Keywords: Financial Services Industry