Labor Relations - Publications - Faculty & Research

26 Oct 2015
Research & Ideas

What’s the Value of a Win in College Athletics?

of the ongoing debate over whether college athletes should be paid, given the large amounts of money they bring in. Two pending court cases would give college athletes the right to be paid—a move staunchly opposed by the NCAA. Meanwhile, in August the National View Details

Keywords: by Roberta Holland; Sports; Education

January 2006 (Revised July 2016)
Case

Gordon Bethune at Continental Airlines

By: Nitin Nohria, Anthony Mayo and Mark Benson

A $385 million loss for the final months of fiscal year 1994 signaled Continental might go bankrupt. Could new CEO Gordon Bethune turn Continental around? Continental was in dire straits because the deregulation of the commercial airline industry in 1978 ushered in a... View Details

Keywords: Transformation; Insolvency and Bankruptcy; Profit; Leading Change; Organizational Change and Adaptation; Performance Improvement; Labor and Management Relations; Air Transportation Industry

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25 Mar 2019
Research & Ideas

The Secret Life of Supply Chains

of the supply chain economy will be a good way to keep America a leader in growth and innovation. [About the Author] Michael Blanding is a writer based in the Boston area. Image: VM Related Reading: Thinking Twice About Supply-Chain... View Details

Keywords: by Michael Blanding; Manufacturing; Service

July 2021 (Revised October 2021)
Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane

As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details

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January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

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01 Aug 1998
News

High Honors

Yale, Pearl Harbor and his subsequent service as a U.S. Navy pilot interrupted his plans. Following the war, he returned to Yale to complete his bachelor's degree and launched his academic career teaching ninth-grade English in Honolulu. At the time, however, intense... View Details

November 2017
Teaching Note

Amazon.com, 2016

By: John R. Wells and Gabriel Ellsworth

Teaching Note for HBS No. 716-402. On January 28, 2016, Amazon announced record 2015 operating profits of $2.2 billion on $107 billion of sales, and the markets responded with cautious optimism. For years, founder and CEO Jeffrey Bezos had prioritized growth and... View Details

Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Market Platforms; Two-Sided Platforms; Competition; Internet; Corporate Strategy; Online Advertising; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Hardware; Information Technology; Mobile Technology; Online Technology; Technology Networks; Technology Platform; Web; Web Sites; Price; Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Retail Industry; Advertising Industry; Distribution Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Manufacturing Industry; Motion Pictures and Video Industry; Music Industry; Publishing Industry; Shipping Industry; Technology Industry; Video Game Industry; Web Services Industry; United States; Washington (state, US); Seattle

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Entrepreneurial Management Awards & Honors - Faculty & Research

Machinery (ACM) Conference on Economics and Computation for “Equilibrium Effects of Pay Transparency in a Simple Labor Market” with Bobak Pakzad-Hurson. Ranjay Gulati : Finalist for the 2019 Strategic Management Society (SMS) Annual... View Details

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

Health Organization recommendations when the crisis was still far away. The protocols were ready within two weeks. By mid-March, the implementation was monitored on a daily basis by a crisis committee. Key learnings We can derive three broad ideas View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

and many similar businesses didn't see the bullet coming. Initially their sales lost to Internet competitors were quite small in relation to overall business, and confined to a small number of items. And as these retailers introduced... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

every time you saw him there was that unquenchable curiosity. Chandler's curiosity was a force of nature, and it didn't stop. When I last spoke to him he was going great guns on his next project. My sense was that Al took his measure of you by asking himself a couple... View Details

Keywords: by Sean Silverthorne

Person Page

Course Development

By: Debora L. Spar

Managing International Trade and Investment

Despite the ease with which it is often conducted, doing business across borders is not the same as doing it at home. Rather, it entails a whole new set of managerial challenges: re-assessing competitive... View Details

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2024 Reunion Presentations - Alumni

entertainment industry and outline the most effective business strategies and biggest entrepreneurial opportunities in these sectors. The Future of Work in the Era of AI Professor Joseph Fuller (MBA 1981) No additional materials available + More Info – Less Info What... View Details

01 Dec 2020
What Do You Think?

How Can We Get Companies to Invest More in Low-Wage Workers?

the lower ranks. One of the causes may well be inequities in the ability of executives and frontline labor to negotiate compensation for their skills. In particular, the declining power of unions and the stickiness of minimum wage laws... View Details

Keywords: by James Heskett

01 Jun 2017
News

The End of the Noncompete Clause

campaign, Employee Association to Renegotiate Noncompetes (EARN) in 2016. Because EARN’s “pop-up unions,” organized under the National Labor Relations Act, are designed to only engage the company on one... View Details

Keywords: Janelle Nanos

01 Sep 2013
News

Beantown as a Beacon

Image by C.J. Burton While the US economy is showing signs of recovery, don't pop the champagne just yet, say HBS professors Jan Rivkin and Michael Porter. Onstage at Spangler Auditorium in May, the pair laid out the deeper challenges the nation still faces: View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

01 Dec 2011
News

Uncle Sam’s Business Man

single-country economy, and our labor pool is one of the best-educated, most productive, and most innovative in the world,” China Radio International’s CRIenglish.com reported (September 10, 2011). View Details

01 Apr 2001
News

Professor Thomas Kennedy Remembered

Professor Thomas Kennedy, an authority on labor relations at Harvard Business School and a highly respected labor arbitrator, died last December in Kennett Square,... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services