Publications

1995
Article

What Downsizing Does to Creativity

By: T. M. Amabile and R. Conti

Keywords: Creativity; Job Cuts and Outsourcing

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

product, or service against the best-known similar activity, so that challenging but attainable goals can be set and a realistic course of action implemented to efficiently become and remain best of the... View Details

Keywords: by Robert S. Kaplan; Service

1995
Article

Managing Distrust: The Hidden Cost of Downsizing

By: D. Sull and N. Nohria

Keywords: Management; Job Cuts and Outsourcing; Cost; Trust

December 2005
Article

Reducing Slack: The Performance Consequences of Downsizing by Large Industrial Firms, 1977-93

By: E. Geoffrey Love and Nitin Nohria

Keywords: Business Ventures; Job Cuts and Outsourcing; Performance; Outcome or Result

20 Apr 2021
Book

A Simple Question That Can Guide Companies to Epic Success

design, but just look at their faces, beaming with pride and anticipation! Or online, head over to Facebook and Instagram, where you will see other instances of value creation. Look at the pictures View Details

Keywords: by Danielle Kost

04 May 2021
Blog Post

Asian American Pacific Islander Heritage Month at HBS

group at my first job that I was able to recognize this internal tension and explore ways to do well at work while staying true to my values. While I have yet to find the right balance today, I hope that one... View Details

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

strikes. It's as if doing so is tantamount to admitting failure as a leader. This tension is not necessarily surprising. Fortune 500 CEOs are some of the most driven, results-oriented people on the planet. Because their jobs compel them... View Details

Keywords: by Martha Lagace

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

four years came along. It brought tax cuts and higher growth. The unemployment rate fell. Wages, particularly for low-income workers, increased. But contrary to Phillips curve thinking, inflation remained... View Details

Keywords: by James Heskett

Web

Introducing One-Step Photography - Edwin H. Land & Polaroid | Harvard Business School

Education Alumni Baker Library Historical Collections MORE EXHIBITS HOME RESEARCH LINKS POLAROID FILMS SITE CREDITS “All that should be necessary to get a good picture, is to take a good picture, and our task is to make that possible.”... View Details

April 2004 (Revised July 2007)
Case

OfficeTiger

By: Joseph B. Lassiter III and Johanna Regine Naunton Blaxall

OfficeTiger was founded in late 1999 with an innovative approach to global outsourcing. The company's employees, located primarily in India, provided services for corporations, investment banks, and professional services firms throughout the United States, Europe, and... View Details

Keywords: Mergers and Acquisitions; Globalized Markets and Industries; Job Cuts and Outsourcing; Growth and Development Strategy; Service Operations; India

Purchase

November 2006
Case

Kroger Union Negotiations

By: Dennis A. Yao

A stylized version of the negotiations between Kroger Company and its local unions during the mid-1980s. Management faces a sequence of individual negotiations with local unions during a time of weak economic performance when management is seriously considering... View Details

Keywords: Job Cuts and Outsourcing; Wages; Management; Negotiation Participants; Negotiation Process; Negotiation Tactics

05 Sep 2019
Sharpening Your Skills

Making the Right Technical Hire

developers and 27 percent wanted sales leads, 13 percent were looking for growth marketers and 7 percent wanted front-end developers/UX/designers. Sure, it’s fine to look for a generalist [or augmenting your... View Details

Keywords: by Julia Austin; Technology

February 2008
Case

Monitor's Opportunities in India (A)

By: Juan Alcacer and Jan W. Rivkin

The CEO of a strategy consulting firm must decide which of the firm's functions, if any, to move to India. In particular, he wonders whether business research--currently conducted by highly paid consultants in developed countries--can be conducted more efficiently and... View Details

Keywords: Developing Countries and Economies; Job Cuts and Outsourcing; Business Strategy; Competitive Strategy; Competitive Advantage; Consulting Industry; India

Purchase

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

time? Why is it that even people who care about morality end up behaving unethically? Why is it that people often feel inauthentic at work? What does that imply for their job satisfaction and productivity?”... View Details

Keywords: by Carmen Nobel; Education

October 2013 (Revised July 2025)
Case

Rhythm & Blues

By: Willy Shih

The bankruptcy filing of Rhythm & Hues, who received an Oscar for the arresting visual effects in Life of Pi, raised questions about the challenges faced by the firms like it as well as the broader post-production industry. The rapid pace of technology certainly... View Details

Keywords: Post-production; Visual Effects; Digital; Entertainment; Animation Entertainment; Film Entertainment; Television Entertainment; Theater Entertainment; Job Cuts and Outsourcing; Information Technology; Internet and the Web; Applications and Software; Information Infrastructure; Motion Pictures and Video Industry; Los Angeles