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Publications

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    Charles Lazarus

    Lazarus revolutionized the toy industry with his chain’s “cookie-cutter” uniformity, one-price discount policy, and deep inventory of 18,000 individual items. Toys “R” Us was one of the fastest growing and most profitable firms in the... View Details
    Keywords: Retail

      Joseph L. Hudson

      Hudson created new department store policies including the maintenance of full inventories to permit immediate delivery, moderate prices, and liberal return privileges for customers. He was also one of the first in the retail industry to... View Details
      Keywords: Retail

        Scott D. Cook

        century. The success of Quicken was just the beginning. Cook and Intuit went on to launch a full suite of financial applications from on-line bill payment for individuals to inventory and account receivables management for small... View Details
        Keywords: Computers & Electronics
        • 27 Oct 2016
        • News

        Paying It Forward

        inventory losses by alerting retailers when items are given free-of-charge to friends and family by purposely not being scanned by a clerk (called “sweethearting”), when barcodes are covered, when items are left in a shopping cart, or... View Details
        Keywords: Margie Kelley
        • 17 Apr 2007
        • First Look

        First Look: April 17, 2007

        confers a significant first-mover advantage. Download the paper: http://www.hbs.edu/research/pdf/07-063.pdf A Perceptions Framework for Categorizing Inventory Policies in Single-stage Inventory Systems... View Details
        Keywords: Martha Lagace
        • 05 Jul 2011
        • First Look

        First Look: July 5

        investment manager Albert Mills takes in the matter of an unusually low U.S. dollar fixed-floating swap spread. He must decide what to do next. Purchase this supplement:http://cb.hbsp.harvard.edu/cb/product/211052-PDF-ENG Scientific Glass, Inc.: View Details
        Keywords: Sean Silverthorne
        • 01 Oct 1998
        • News

        Short Takes

        of deals offered by manufacturers, will not stockpile so much inventory that manufacturers will lose their incentive to offer another deal in the near future. Chun argues that manufacturers lose such inspiration when the market becomes... View Details
        Keywords: Eileen K. McCluskey
        • 20 Mar 2007
        • First Look

        First Look: March 20, 2007

          Working PapersIncorporating Price and Inventory Endogeneity in Firm-Level Sales Forecasting Authors:Saravanan Kesavan, Vishal Gaur, and Ananth Raman Abstract As numerous papers have argued, sales, inventory, and gross margin for a... View Details
        Keywords: Martha Lagace
        • 01 Mar 2005
        • News

        House of Bread on the Rise

        her House of Bread was soon doing a brisk business. “Frankly, the first bakery was successful from day one, and I just thought everything was so easy,” says McCann, who also invested heavily in an information system that tied cash register sales to baking schedules and... View Details
        Keywords: Margie Kelley; Food Services and Drinking Places; Hospitality

          Charles D. Tandy

          accounting problems and then secured financing for much needed expansion. Drastically reducing Radio Shack’s store size and streamlining inventory while introducing company-branded products, Tandy’s Radio Shack grew to have more than... View Details
          Keywords: Retail
          • Profile

          Jon Schechter

          As an engineer at Amazon Robotics (formerly Kiva Systems), Jon Schechter viewed the future, almost literally, from the ground floor. “We worked on fleets of orange robots that move warehouse inventory,” he explains. “They drive underneath the shelves to find and lift... View Details
          Keywords: Tech
          • Web

          Teams | New Venture Competition

          Christian Vosbikian (MBA 2025) Leora Sutton (MBA 2025) Providing virtual patient support as an extension of existing women’s health practices EcoLens Safiyah Bharwani (MBA 2025) Emily Tench (MPA 2025) Reducing food waste & emissions with an AI-powered platform... View Details
          • 22 Feb 2022
          • Research & Ideas

          When Will the Hot Housing Market Finally Start to Cool?

          They may still be working from home, but they’re working from home in those cities. Gazette: Why does inventory remain so low across the country, and can anything be done to help ease the crunch? Gerardo Lietz: At the end of the day, it’s... View Details
          Keywords: by Christine Pazzanese, Harvard Gazette
          • 07 Dec 2010
          • First Look

          First Look: Dec. 7

          the value of their information intermediation function. The Effect of Product Variety and Inventory Levels on Retail Sales: A Longitudinal Study Author:Zeynep Ton and Ananth Raman Publication:Production and Operations Management 19, no. 5... View Details
          Keywords: Sean Silverthorne
          • 06 May 2015
          • What Do You Think?

          Are You Ready for Personalized Predictive Analytics?

          (postpone) committing inventory to a particular supply point for as long as possible through such things as careful forecasting of demand, rapid manufacture, and fast transport. The other is to invest (speculate) in long but economical... View Details
          Keywords: by James Heskett
          • 19 Nov 2001
          • Research & Ideas

          Wrapping Your Alliances In a World Wide Web

          amplify as they move up the chain, leading to a counterproductive combination of spiky order patterns and inventory shortages and surpluses. 53 To the extent that the Internet can help reduce information gaps and delays, it can be... View Details
          Keywords: by Andrew McAfee
          • 19 Dec 2016
          • News

          Harvard Students Help Mom-and-Pop Shops Get off the Ground

          restaurants, and neighborhood bakeries in Dorchester, Jamaica Plain, and Somerville, Mugford told the Boston Globe. And the experience has been eye-opening. “The projects I’ve worked on for boards took months and months,” said Lia Prendergast (MBA 2017), who worked... View Details
          Keywords: retail
          • 03 May 2013
          • News

          Looking Through Glass, Historically

          inventoried over 3,000 molds, most of which hadn't been used in years. "For this book project," Wilson concludes, "there isn't a course that I took at HBS that I didn't find useful in some measure, particularly marketing, production,... View Details
          Keywords: Visual arts; crafts; glass making; Miscellaneous Manufacturing; Manufacturing
          • 23 Jan 2007
          • First Look

          First Look: January 23, 2007

          incentive design impacts store manager behavior and, consequently, retail performance. More specifically, we describe the shift in store manager behavior resulting from a change in incentives which, in part, altered the importance of sales relative to View Details
          Keywords: Martha Lagace
          • 10 Jan 2017
          • News

          Paying It Forward

          “People find us because everyone has the same problem,” says Malay Kundu (MBA 2003) of his company, StopLift, which is using software and video technology to stop massive losses in retail profits due to theft and checkout fraud. “Retail View Details