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  • All HBS Web  (1,224)
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  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

latent or explicit. It involves branding these products and services, communicating their benefits to intermediaries and end consumers, and distributing them. All of these activities involve value creation. In return, producers extract... View Details
Keywords: by John Quelch; Advertising
  • 17 Jul 2012
  • First Look

First Look: July 17

Interactive Controls: Which, When, and Why? Author:Anette Mikes Abstract Taking a multiple-control perspective, I investigate a control debacle and its aftermath at a financial services company (MultiBank), focusing on an insurance... View Details
Keywords: Sean Silverthorne
  • 14 Apr 2003
  • Research & Ideas

Andy Grove on the Confident Leader

opportunities, and defined the opportunities for packet software. That framework is changing now. The Internet is redefining software. The Internet is redefining the role of computing and communication and their View Details
Keywords: by Walter Kiechel; Technology
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

  Working PapersStrategic Interactions in Two-Sided Market Oligopolies Authors:Emmanuel Farhi and Andrei Hagiu Abstract Strategic interactions between two-sided platforms depend not only on whether their... View Details
Keywords: Martha Lagace
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

higher overall ratings than the "branch-wed" non-ATM customers did. However, the reverse was true when videoconferencing was added. It appeared that heavy ATM users actually disliked interacting with humans! Lesson 5: Build... View Details
Keywords: by Raymond Burke; Retail
  • 11 Dec 2012
  • First Look

First Look: Dec. 11

that technology diffuses slower to locations that are farther away from adoption leaders. This effect is stronger across rich countries and also when measuring distance along the south-north dimension. A simple theory of human View Details
Keywords: Sean Silverthorne
  • 03 Mar 2015
  • First Look

First Look: March 3

  Working Papers Competition As Strategic Interaction By: Eisenhardt, Kathleen, Rory McDonald, and Cheng Gao Abstract—Strategic interaction has been a topic of scholarly inquiry dating back to the 1960s.... View Details
Keywords: Sean Silverthorne
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=608081 Blogging at BzzAgent Harvard Business School Case 508-102 BzzAgent is a word-of-mouth marketing firm. The founder, Dave Balter, sees blogs as an important way to View Details
Keywords: Martha Lagace
  • 27 Jul 2010
  • First Look

First Look: July 27

since much of their interaction with management occurs in public. Specifically, we investigate sell-side analyst coverage decisions in the context of CEO and CFO moves between publicly listed firms. We find that top executive moves from... View Details
Keywords: Martha Lagace
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

grievances? This article, the first in a series on negotiation dynamics, identifies six ways to more effectively separate fact from fiction at the bargaining table. The focus will be on the interactive quality of the process—specifically,... View Details
Keywords: by Michael Wheeler
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

communication exchanges, are not going to happen unless managers better integrate common standards. McAfee studied IBM's B2B midrange ordering system and interviewed key players to find out what worked and what didn't. Using his case... View Details
Keywords: by Sara Grant
  • 25 Jan 2000
  • Research & Ideas

Strategic Alliances

apparel and footwear, when City Year requested fifty pairs of boots for its youth service corps program. "In the philanthropic relationship," Austin observes, "each side benefits modestly. The NPO receives funding, goods, or services, while the company enhances its... View Details
Keywords: by Nancy O. Perry
  • 11 Jan 2000
  • Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

The Program for Global Leadership assembles senior executives from organizations worldwide who participate and interact in a unique, multi-phased educational process. The program's unusual structure helps them to gain fresh insight about... View Details
Keywords: by Staff
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

globalization and liberalization have increased the competitiveness of product markets, one explanation for the trend towards decentralization could be increased competition. Of course there are a range of other factors that may also be at play, including human... View Details
Keywords: Martha Lagace
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

latter to price lower and thereby increase total consumer traffic. Download the paper: http://www.hbs.edu/research/pdf/08-010.pdf Exclusivity and Control Authors:Andrei Hagiu and Robin S. Lee Abstract We analyze platform competition for content in the presence of... View Details
Keywords: Martha Lagace
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

happiness. Another factor that workplaces can focus on right now is creating opportunities for informal conversations. Small talk can play an important role in workplace happiness—and these casual interactions are the first to “go... View Details
Keywords: by Dina Gerdeman
  • 29 Jan 2007
  • Research & Ideas

The Business Press Is a Watchdog that Bites

as academics that rely on using the press. The more interactions I had with managers convinced me that they're always thinking about the press. So everybody's thinking about it, but we know nothing about it, as academics we couldn't say... View Details
Keywords: by Martha Lagace; Journalism & News; Publishing
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

for hundreds or thousands of people, ensuring clear, consistent communication of your ideas to the entire group is a difficult challenge. As Steven demonstrates, blogs are highly effective in aligning an organization, jump-starting a... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 26 May 2015
  • First Look

First Look: May 26

strategic priorities. This article explains core links between selling initiatives and basic drivers of enterprise value, and it provides suggestions about how best to communicate strategy to busy people in the field. May 2015 Management... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2012
  • First Look

First Look: February 7

2011) Abstract In this paper, we assess the economic viability of innovation by producers relative to two increasingly important alternative models: innovations by single-user individuals or firms and open collaborative innovation. We analyze the design costs and... View Details
Keywords: Sean Silverthorne
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