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Show Results For
- All HBS Web
(2,486)
- People (4)
- News (451)
- Research (1,701)
- Events (3)
- Multimedia (6)
- Faculty Publications (863)
- October 2015 (Revised October 2016)
- Case
Building Watson: Not So Elementary, My Dear! (Abridged)
By: Willy C. Shih
This case is set inside IBM Research's efforts to build a computer that can successfully take on human challengers playing the game show Jeopardy! It opens with the machine named Watson offering the incorrect answer "Toronto" to a seemingly simple question during the... View Details
Keywords: Analytics; Big Data; Business Analytics; Product Development Strategy; Machine Learning; Machine Intelligence; Artificial Intelligence; Product Development; AI and Machine Learning; Information Technology; Analytics and Data Science; Information Technology Industry; United States
Shih, Willy C. "Building Watson: Not So Elementary, My Dear! (Abridged)." Harvard Business School Case 616-025, October 2015. (Revised October 2016.)
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
that can be applied to both corporate strategy and disaster planning. "I would advocate that risk managers should, and in some cases do, take responsibility for those kinds of questions," she says. "It's... View Details
- 23 Oct 2019
- News
Preparing Leaders to Leverage Artificial Intelligence
Lakhani, the Charles Edward Wilson Professor of Business Administration. He co-wrote the forthcoming book, Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World. Lakhani believes HBS has an... View Details
- 01 Mar 2010
- News
Rx for Too Big to Fail
taxpayers on the hook when things went bad. The upshot is that the nation’s largest financial institutions now live in a “heads I win, tails you lose” world of moral hazard. No wonder calls to end too big to... View Details
- 07 Jun 2023
- HBS Case
3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook
Walk into any local coffee shop, and you might see people using Amazon Kindles—but you’re not likely to spot anyone with a Sony Librie, even though Sony was the first company to make an e-reader in 2004. “It... View Details
Keywords: by Michael Blanding
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication View Details
- January 2014 (Revised May 2015)
- Case
Open English
By: Jeffrey J. Bussgang and Lisa Mazzanti
Open English, a Miami-based startup offering online English language learning services, had more than 30,000 active students across Latin America in 2012. The company had just closed a $43 million financing round in order to rapidly scale its service to the next level.... View Details
Keywords: Technology Strategy; Product Management; Startup; Online Learning; Digital Platforms; Entrepreneurship; Business Startups; Technology Industry; Miami; Venezuela
Bussgang, Jeffrey J., and Lisa Mazzanti. "Open English." Harvard Business School Case 814-020, January 2014. (Revised May 2015.)
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
Business, Government and the International Economy required course as well as a course on Managing Regulation, Deregulation and Privatization. His research work focuses on privatization and on the interaction between private enterprise and the state. Current research:... View Details
Keywords: by Martha Lagace
- 13 Jan 2003
- Research & Ideas
The Subconscious Mind of the Consumer (And How To Reach It)
Another very productive approach is to study the metaphors consumers use to express their thoughts and feelings. This involves in-depth probing in one-on-one interviews for the... View Details
Keywords: by Manda Mahoney
- 20 Nov 2000
- Research & Ideas
Moving from Supply Chains to Supply Networks
perspectives, and it's aimed at the general manager. Participants acquire a set of principles and perspectives for looking at the pieces of the supply chain and understanding how to develop an approach or... View Details
Keywords: by Staff
- 19 Feb 2020
- News
Capitol Ideas to Combat Climate Change
Clean Air Act was one of the first and most influential federal environmental laws—and many in the business community saw benefits from a national strategy to combat pollution. Prof. Michael Toffel Prof.... View Details
Keywords: April White; photos by Jack Conroy
- 04 Sep 2007
- Research & Ideas
Jumpstarting Innovation: Using Disruption to Your Advantage
often approach innovation and disruption much differently. Having worked hard to align strategy and organization to support the current business,... View Details
Keywords: by Lynda M. Applegate
- 09 Sep 2016
- News
Marla Malcolm Beck’s Path to CEO
million last year—discusses how she employed strategies from her years as a consultant to her startup work. “What I really learned from those experiences was how to break down... View Details
- 17 Jun 2013
- Research & Ideas
Advertising Symbiosis: The Key to Viral Videos
as "advertising symbiosis" because the advertiser and the viewer mutually benefit from the act of sharing. Five Examples Of Advertising Symbiosis Teixeira offers five approaches as examples to achieve... View Details
- March 2016
- Supplement
Compass Group: The Ascension Health Decision
By: Ryan W. Buell
In 2012, Compass Group (Compass) was on the verge of closing a $2 billion deal with Ascension Health (Ascension), one of the largest healthcare systems in the United States. Under the deal, Compass would provide foodservice management and cleaning services for 86 of... View Details
Keywords: Operations Strategy; Sectorization; Operational Focus; Customer Compatibility; Service Operations; Service Delivery; Operations; Customer Focus and Relationships; Service Industry; Health Industry; United States
Buell, Ryan W. "Compass Group: The Ascension Health Decision." Harvard Business School Multimedia/Video Supplement 616-705, March 2016.
- 01 Oct 2000
- News
Silent Killers: Overcoming Barriers to Organizational Learning
disciplined approach that systematically confronts each one. To begin with, Beer and Eisenstat recommend that the CEO or general manager create a partnership between their top and lower-level managers,... View Details
Keywords: Judith A. Ross
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
ticket," Tripsas explains. "Regulatory, security, and infrastructure issues come into play here, aside from the challenges of figuring out approaches to pricing and helping consumers make sense of... View Details
- Web
Why You Might Want to Say Goodbye to the Annual Performance Review | Working Knowledge
Career and Workplace Why You Might Want to Say Goodbye to the Annual Performance Review Featuring Katherine B. Coffman . By Michael Blanding on June 30, 2025 . The annual performance review has long shaped... View Details
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
marketing priority—and they've been given bigger budgets to fight the battle. But as Gupta points out, identifying potential defectors to target is not as easy as it sounds. For years, companies have used... View Details
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
the model cannot systematically predict is much larger. In other words, there’s lots of noise in human behavior.” Instead of working to create the virtual market, marketers and marketing researchers are trying View Details
Keywords: by Kristen Senz