Publications

21 Aug 2000
Research & Ideas

Faculty Research Looks to Latin America

Business, Government and the International Economy required course as well as a course on Managing Regulation, Deregulation and Privatization. His research work focuses on privatization and on the interaction between private enterprise and the state. Current research:... View Details

Keywords: by Martha Lagace

15 Sep 2020
News

How To Make Diversity a Reality

their Competition and Strategy professor Michael Porter. The group thought it would be a good opportunity to take some of Porter’s ideas about what makes a nation competitive and apply those on a city level.... View Details

20 Nov 2000
Research & Ideas

Moving from Supply Chains to Supply Networks

perspectives, and it's aimed at the general manager. Participants acquire a set of principles and perspectives for looking at the pieces of the supply chain and understanding how to develop an approach or... View Details

Keywords: by Staff

11 Nov 2013
Research & Ideas

A Smarter Way to Reduce Customer Defections

marketing priority—and they've been given bigger budgets to fight the battle. But as Gupta points out, identifying potential defectors to target is not as easy as it sounds. For years, companies have used... View Details

Keywords: by Dina Gerdeman; Retail; Service

September 2020 (Revised June 2021)
Case

Algramo

By: Michael Chu, Monica Silva and Mariana Cal

Founded in 2013 by José Manuel Moller in Chile, Algramo first became known for addressing the “poverty tax” (the surcharge paid by lower income families for staples sold in smaller sizes) through specially-designed dispensers in low-income neighborhood grocery stores... View Details

Keywords: Packaging-as-a-wallet; Plastic Waste; Business At The Base Of The Pyramid; Reusable Packaging; Alliances With FMCGs To Meet ESG Goals; Social Entrepreneurship; Environmental Sustainability; Strategy; Value Creation; Goals and Objectives; Business Model; Consumer Products Industry; Latin America; South America; Chile

September 2013
Case

Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia

By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins

In 2011, Junko Yoda with Pam McCambridge launched CLinked, a venture aimed to reduce human trafficking of women and children for sexual exploitation. Since incorporation, they launched several different pilot programs in partnership with local non-governmental... View Details

Keywords: Expansion; Social Issues; Non-Governmental Organizations; Public Administration Industry; Indonesia

24 Apr 2014
News

Training great principals to lead great schools

impact on more than 300,000 students in schools nationwide. The idea for New Leaders was developed by Fenton and a group of other Harvard students in 2000 as an approach to an impending shortage of school... View Details

15 May 2006
Lessons from the Classroom

Women Find New Path to Work

group were women who were just about to step off [the career track] or who were at home with young children thinking, "I am going to come back but not for three years, so I want a View Details

Keywords: by Mallory Stark

October 2012
Case

Hill Country Snack Foods Co.

By: W. Carl Kester and Craig Stephenson

Hill Country Snack Foods, located in Austin, Texas, manufactures, markets, and distributes snack foods and frozen treats. The CEO is passionate about maximizing shareholder value and believes in keeping tight control over costs and operating the business as efficiently... View Details

Keywords: United States; Financial Strategy; Debt Management; Retail Trade; Risk Management; Food; Capital Structure; Corporate Finance; Retail Industry; Food and Beverage Industry; Texas

17 Jun 2013
Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

as "advertising symbiosis" because the advertiser and the viewer mutually benefit from the act of sharing. Five Examples Of Advertising Symbiosis Teixeira offers five approaches as examples to achieve... View Details

Keywords: by Carmen Nobel; Advertising

09 May 2011
Research & Ideas

Moving From Bean Counter to Game Changer

that can be applied to both corporate strategy and disaster planning. "I would advocate that risk managers should, and in some cases do, take responsibility for those kinds of questions," she says. "It's... View Details

Keywords: by Kim Girard; Banking

01 Aug 2012
What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

cause the lack of sufficient organic growth as opposed to the growth by mergers and acquisitions. As he put it, "Toobigs are enormously complex, with massive, self defeating strategies at war within,... View Details

Keywords: by James Heskett; Manufacturing; Financial Services

12 Jun 2019
Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

Venture Partners, said she’s often tapped by her portfolio companies to help with developing data strategies and answer questions about data rights. Find out who the experts are in these firms and they’ll... View Details

Keywords: by Julia Austin

19 Feb 2020
News

Capitol Ideas to Combat Climate Change

Clean Air Act was one of the first and most influential federal environmental laws—and many in the business community saw benefits from a national strategy to combat pollution. Prof. Michael Toffel Prof.... View Details

Keywords: April White; photos by Jack Conroy

04 Sep 2007
Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

often approach innovation and disruption much differently. Having worked hard to align strategy and organization to support the current business,... View Details

Keywords: by Lynda M. Applegate

11 Apr 2023
Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

whether they’re staying or leaving. Also, schedule introductory conversations with key customers and employees. You may even want to approach some former employees or board members and ask for their... View Details

Keywords: by John Quelch

01 Oct 2000
News

Silent Killers: Overcoming Barriers to Organizational Learning

disciplined approach that systematically confronts each one. To begin with, Beer and Eisenstat recommend that the CEO or general manager create a partnership between their top and lower-level managers,... View Details

Keywords: Judith A. Ross

March 2016
Supplement

Compass Group: The Ascension Health Decision

By: Ryan W. Buell

In 2012, Compass Group (Compass) was on the verge of closing a $2 billion deal with Ascension Health (Ascension), one of the largest healthcare systems in the United States. Under the deal, Compass would provide foodservice management and cleaning services for 86 of... View Details

Keywords: Operations Strategy; Sectorization; Operational Focus; Customer Compatibility; Service Operations; Service Delivery; Operations; Customer Focus and Relationships; Service Industry; Health Industry; United States

July 2024
Case

Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones

By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan

Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details