Publications

February 2013
Supplement

Innovating into Active ETFs: Factor Funds Capital Management LLC (CW)

By: Lauren Cohen

Research Summary

Creating ‘Smart’ Policy to Promote Entrepreneurship and Innovation

By: Karen Mills

Entrepreneurship is a key to unlocking innovation and fostering regional and national economic productivity. Extensive studies demonstrate that small and young firms contribute to innovation and employment growth. But which of the many types of small firms are... View Details

January 2012 (Revised March 2013)
Case

Ctrip: Scientifically Managing Travel Services

By: David A. Garvin and Nancy Hua Dai

Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding and early growth, its expansion into multiple market segments including hotel reservations, air ticketing, leisure... View Details

Keywords: Scientific Management; Data-driven Management; Management; Expansion; Business Growth and Maturation; Market Entry and Exit; Mathematical Methods; Business Processes; Information Management; Travel Industry; China

Article

Aging, Obsolescence, and Organizational Innovation

Keywords: Organizations; Innovation and Invention

Find at Harvard

Certificate in School Management and Leadership is an innovative collaboration between the Harvard Graduate School of Education and Harvard Business School, powered by HBS Online. CSML is designed to provide preK-12 school leaders at all stages of their careers with... View Details

September 2022
Article

A Spanner in the Works: Category-Spanning Entrants and Audience Valuation of Incumbents

By: Rory M. McDonald and Ryan T. Allen

Previous work has examined how audiences evaluate category-spanning organizations, but little is known about how their entrance affects evaluations of other, proximate organizations. We posit that the emergence of category-spanning entrants signals the advent of an... View Details

Keywords: Emerging Industries; Industry Dynamics; Organization And Management Theory; Technology Strategy; Technology And Innovation Management; Entrepreneurship; Information Technology; Strategy; Management; Theory; Innovation and Management

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July 2013
Teaching Note

Google's Project Oxygen: Do Managers Matter?

By: David A. Garvin

Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management attributes,... View Details

Keywords: Organizational Behavior; Business Policy; General Management; Human Resource Management; Management; Leadership; Human Resources

01 Jan 2017
News

Managing Healthcare Costs and Value

25 Sep 2017 - 27 Sep 2017
Lecture

Three-Day Series on Innovation and Entrepreneurship in Africa

By: Euvin Naidoo

Africa and the 4th Industrial Revolution: Innovation, leapfrogging and the promise and challenges of the Demographic Dividend Optional pre-seminar viewing: 2017 MasterClass on Digital Innovation and the Fourth Industrial Revolution Monday, September 25, ... View Details

Keywords: Entrepreneurship; Innovation and Invention; Africa

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January 2012 (Revised March 2014)
Module Note

Managers and Market Capitalism

By: Rebecca Henderson and Karthik Ramanna

The last thirty years have seen the widespread embrace of market capitalism as not only a highly efficient form of economic organization but also as one that best meets the diversity of human preferences. In large, complex societies, an increasing body of theoretical... View Details

Keywords: Economic Systems; Management

2025
Working Paper

Managing Remote Work Quality: Evidence from Auditing Management Systems Standards

By: Ashley Palmarozzo, Michael W. Toffel and Melissa Ouellet

Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain about whether and how it affects work quality. We investigate the quality effects of remote work in a context in which remote work separates workers... View Details

Keywords: Audit; Auditing; Remote Work; Compliance; Assessment; Environment; Management Systems; Quality Management; Quality Management System; Quality; Operations; Supply Chain Management; Environmental Management; Safety

SSRN

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Research Summary

Financial Innovation and Financial Crisis in Historical Perspective

By: David A. Moss

This line of research aims to inform our understanding of modern financial challenges and vulnerabilities by reexamining important financial innovations and financial crises of the past, with particular but not exclusive attention to U.S. financial history. View Details

May 2013
Case

Kaiser Permanente: Innovating to Transform Healthcare

By: Lynda Applegate

This case enables discussion of organizational and industry transformation. View Details

Keywords: Entrepreneurial Management; Strategy; Organ; Entrepreneurship; Management; Competitive Strategy; Behavior; Leadership; Health Industry; United States

Research Summary

National Innovative Capacity and the Ideas Production Function

By: Michael E. Porter

Joint research with Scott Stern (MIT) is exploring the determinants of innovative capacity across countries using time series/cross-section data ("Measuring the "Ideas" Production Function: Evidence from International Patent... View Details

April 2014 (Revised March 2015)
Case

GE and the Industrial Internet

By: Karim R. Lakhani, Marco Iansiti and Kerry Herman

CEO Jeff Immelt considers whether GE is moving fast enough on its new Industrial Internet initiative. The undertaking includes building out an Industrial Internet, connecting machines and devices, collecting their data and operations, and providing services to clients... View Details

Summer 2013
Article

IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property

By: Joachim Henkel, Carliss Y. Baldwin and Willy C. Shih

Firms seeking to take advantage of distributed innovation and outsourcing can bridge the tension between value creation and value capture by modifying the modular structure of their technical systems. Specifically, this article introduces the concept of "IP... View Details

Keywords: Modularity; Value Appropriation; Distributed Innovation; Open Innovation; Innovation Strategy; Intellectual Property; Value