Publications

22 Nov 2022
News

Alumni Summit Explores Leadership for a Sustainable Future

intelligence to help or hinder human progress; University of Montreal Daniel Jutras who elaborated on the implications of these new stakes on younger generations; and Ilham Kadri, CEO of Solvay, who described the concrete steps required to pivot the View Details

Keywords: Margie Kelley

04 Mar 2016
Research & Ideas

Is E-commerce at Risk in Apple's Security Dispute with the FBI?

on who should bear the costs of cracking an iPhone. Is it Apple’s moral and fiscal responsibility to cooperate with national security at stake? Is the FBI’s request an overreach? And what implications does the case have for e-commerce, an... View Details

Keywords: Re: Sunil Gupta; Technology

January 2009
Case

Supersonic Business Jets

By: Dennis A. Yao and Julia Rozovsky

In the fall of 2002, Brian Barents, ex-CEO of Galaxy Aerospace, faced an important decision: whether or not to enter the supersonic business jet (SSBJ) industry. Supersonic flight-flight faster than the speed of sound-had long tantalized leaders of commercial aerospace... View Details

Keywords: Corporate Entrepreneurship; Governance Compliance; Market Entry and Exit; Business Strategy; Cooperation; Aerospace Industry

January 2006 (Revised August 2006)
Case

Wikis at Dresdner Kleinwort Wasserstein: (A)

In October 2005, Myrto Lazopoulou, head of user centered design at the investment bank Dresdner Kleinwort Wasserstein (DrKW), contemplates how to spread the usage of wikis inside the company. As a "social software" like chats and blogs (both already in use at DrKW),... View Details

Keywords: Communication Technology; Information Technology; Performance Productivity; Investment Banking; Applications and Software; Social and Collaborative Networks; Cooperation; Banking Industry; Banking Industry

12 Jan 2009
Research & Ideas

The Value of a ‘Portable’ Career

guidelines do you think managers should bear in mind? How can they increase the likelihood that star performers will replicate past success in a new environment? A: Our research shows that stars whose jobs require them to cooperate and... View Details

Keywords: by Martha Lagace; Sports

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

almost any business action, especially in tough and uncertain economic conditions when price is a key and visible strategic choice. Conventional wisdom has firms cutting price in these circumstances. But most industries typically allow... View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

03 Apr 2017
What Do You Think?

How About Investing in Human Infrastructure?

thrown around range from the federal government borrowing and investing that money directly to instead providing incentives such as tax credits to encourage private industry to participate. The method and the final amount will be debated.... View Details

Keywords: by James Heskett; Construction

March 2010 (Revised February 2011)
Case

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

By: Robert G. Eccles and Thomas H. Davenport

Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details

Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry

22 Nov 2016
First Look

November 22, 2016

Abstract—Although Indian tribes and the surrounding states were often bitter enemies throughout much of the history of the United States, recently tribes and states have been able to work cooperatively in a number of areas. In some... View Details

Keywords: Sean Silverthorne

July – August 2011
Article

Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units

By: I. M. Nembhard and A. L. Tucker

Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have... View Details

Keywords: Experience and Expertise; Customer Focus and Relationships; Learning; Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Health Industry

Find at Harvard

01 Mar 2019
News

Alumni and Faculty Books for March 2019

created an industrial empire in Hamilton, Ohio, that employed thousands, including hundreds of poor whites who came from Kentucky to southeastern Ohio to find work. And it’s the story of three of his sons, who went on to run Fortune... View Details

30 Apr 2013
First Look

First Look: April 30

and its implied elasticities are in the ballpark of a range of micro estimates. We find industrial policy subsidizing either the R&D or the continued operation of incumbents reduces growth and welfare. For example, a subsidy to... View Details

Keywords: Sean Silverthorne

Web

Wartime Innovation - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Library Visionary, Innovator, Educator D uring the 1930s, in addition to his classes at HBS, Doriot taught at the US Army Industrial College where he trained officers in the preparation of adequate military supplies and equipment. At the... View Details

October 2003 (Revised January 2016)
Supplement

The BCPC Internet Strategy Team: Robin Rhee

By: Amy C. Edmondson and Laura Feldman

Accompanies The BCPC Internet Strategy Team: An Exercise and provides unique background information on one of the team members. View Details

Keywords: Decision Making; Knowledge Sharing; Groups and Teams; Behavior; Perspective; Strategy; Cooperation; Telecommunications Industry

03 Apr 2007
First Look

First Look: April 3, 2007

were also proud of their company culture, which de-emphasized traditional company hierarchies and encouraged independent thinking and cooperative working arrangements across departments. Keeping the company private, in their view, had... View Details

Keywords: Martha Lagace

Article

Strategies and Tactics in NGO-Government Relations: Insights from Slum Housing in Mumbai

By: Ramya Ramanath and Alnoor Ebrahim

Relationships between nongovernmental organizations (NGOs) and government agencies have been variously described in the nonprofit literature as cooperative, complementary, adversarial, confrontational, or even co-optive. But how do NGO-government relationships emerge... View Details

Keywords: Cooperative Ownership; Housing; Corporate Strategy; Business and Government Relations; Organizational Change and Adaptation; Nonprofit Organizations; Change Management; Business Strategy; Growth and Development; Non-Governmental Organizations; Accommodations Industry; Mumbai