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Show Results For
- All HBS Web
(960)
- People (7)
- News (417)
- Research (425)
- Multimedia (8)
- Faculty Publications (116)
- 01 Dec 2023
- News
Wide Horizon
home in Dallas to his parents’ place in Ruston, Louisiana, the small town of about 22,000 where he grew up. While there, the kids, then two and three years old, started running a fever, which would eventually register around 104 degrees.... View Details
Keywords: Dan Morrell; Photos by Sarah Wilson
- Web
Help - Alumni
Fitness Portal . What are the hours of the COOP? Hours and store info for the HBS COOP are at: https://store.thecoop.com/store-locations/ The Class of 1959 Chapel HBS alumni may use the Class of 1959 Chapel... View Details
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
cost.” During the two vulnerable weeks before government relief kicked in, Lawson delivered 200,000 prepared meals to victims, including onigiri rice balls, bread, and cups of noodles. The company also took View Details
Keywords: by Dina Gerdeman
- 16 Nov 2021
- HBS Case
How a Company Made Employees So Miserable, They Killed Themselves
employee departures. Company officials kept a careful count of departing workers and doled out bonuses to managers based on the number of workers in their groups that left. Managers View Details
Keywords: by Michael Blanding
- Web
Contact Us
our office to learn more about our students and alumni or to develop a customized recruiting strategy. Name* Contact Email* Subject* Employer Name Select Industry Consulting Consumer Products Energy / Utilities Entertainment / Media... View Details
- 03 Nov 2015
- First Look
November 3, 2015
November 2015 Quarterly Journal of Economics Behavioral Hazard in Health Insurance By: Baicker, Katherine, Sendhil Mullainathan, and Joshua Schwartzstein Abstract—A fundamental implication of standard moral... View Details
Keywords: Sean Silverthorne
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
time-smart changes (for, say, teachers or health care and service workers). We need to convince business leaders that time affluence is a competitive issue. The war for talent... View Details
Keywords: by Dina Gerdeman
- 26 Jul 2016
- First Look
July 26, 2016
Thomas W. Feeley, Diana J. Mason, Richard L. Schilsky, Ellen L. Stovall, and Shelley Fuld Nasso Abstract—"What Health System Transformations Do You Believe Are Necessary for the Future of View Details
Keywords: Sean Silverthorne
- 07 Dec 2010
- First Look
First Look: Dec. 7
product variety and inventory levels on store sales. Using four years of data from stores of a large retailer, we show that increases in product variety View Details
Keywords: Sean Silverthorne
- 01 Sep 2023
- News
Money Does Grow on (Family) Trees
first genetic tests focused on ancestry were coming on the market. Though they were expensive and of limited utility, Cusenza saw the science rapidly improving, and he recognized opportunity not just in the... View Details
- Web
2023 Reunion Presentations - Alumni
relaxing the ownership role of physicians in such sites. Some health insurers added technology as a major asset, and VCs and PEs invested heavily in these innovative... View Details
- January–February 2024
- Article
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments
By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
Buell, Ryan W., Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan, and Rengaraj Venkatesh. "Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments." Manufacturing & Service Operations Management 26, no. 1 (January–February 2024): 154–166.
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
year visiting stores and employees and personally responds to any e-mail they send him." All of these factors have made QuikTrip a regular... View Details
- 15 Jun 2010
- First Look
First Look: June 15
Conservative? Towards a Theory of the Role of Standard Setters in Standard Setting Authors:Abigail McIntosh Allen and Karthik Ramanna Abstract We investigate the role of standard setters in a standard setting. In particular, we examine... View Details
Keywords: Martha Lagace
- Web
Podcast - Business & Environment
how IKEA is redesigning iconic products like the Billy bookcase to make them easier to disassemble and repair, how secondhand retail pilot programs at IKEA stores are reaching new customers, View Details
- 01 Jun 2024
- News
Alumni Achievement Awards 2024
Photographed by Susan Young; Edited by Julia Hanna MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients. ALUMNI ACHIEVEMENT AWARDS SITE MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients.... View Details
- 07 Feb 2024
- News
The Sound of Success
A groundbreaking gene therapy developed by Akouos, Inc., a precision genetic medicine company founded in 2016 by Emmanuel (Manny) Simons (MBA 2012), has enabled an 11-year-old boy from Morocco to hear sounds for the first time. According to a recent New York Times... View Details
- Web
Policies, Rules & Guidelines | About
flights; the purpose of this policy is to help clarify acceptable use and safety of UAS on or above the HBS campus. Drug & Alcohol Policy Harvard Business School’s policy on drugs and alcohol reflects our... View Details
- 19 Dec 2022
- Research & Ideas
What Motivates People to Give Generously—and Why We Sometimes Don't
I think, rather than asking what type of person is going to give, the more helpful question is to ask what can be done to change the structure of the ask in any particular situation. "They may be looking for excuses not to always say... View Details
- 05 May 2015
- First Look
First Look: May 5
Concealment: The Roots of Dishonest Behavior How Moral Flexibility Constrains Our Moral Compass By: Gino, F. Abstract—Cheating, fraud, deception, uncooperative actions, and many other forms of unethical behavior are among the greatest... View Details
Keywords: Carmen Nobel