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- All HBS Web
(1,500)
- People (3)
- News (434)
- Research (772)
- Events (1)
- Multimedia (2)
- Faculty Publications (96)
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- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
Panama. But here’s the downside: Globally, this figure is usually a little more than half as large as the number of employees characterized as actively disengaged. Reasons for a disengaged workforce One problem may be that responsibility... View Details
Keywords: by James Heskett
- 18 Jul 2022
- Research & Ideas
After the 'Crypto Crash,' What's Next for Digital Currencies?
in this space across the board. There needs to be more transparency and not just transparency at the abstract level, but the technology needs to be made transparent for consumers in ways that they can understand. This is a problem across... View Details
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
to dig in and figure out what their real needs are and their pain points." The Problem With Wizzit WIZZIT entered the mobile banking market in 2004 because the mobile phone penetration rate in South Africa was almost 100 percent,... View Details
- 29 Aug 2005
- Research & Ideas
How Organizations Create Social Value
Success in Social Enterprise," ending August 1. This two-year study was the second carried out by SEKN since it was founded in 2001 as a research partnership between HBS and leading business schools in Latin America and Spain. SEKN's... View Details
Keywords: by Manda Salls
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
cause serious problems for customers and create a strong reason not to purchase. Confusing or inaccurate billing causes customer annoyance. Simply eliminating the reasons for someone not to purchase, however, does not create a reason for... View Details
Keywords: by Benson P. Shapiro
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
While the company admits the project won’t end prejudice on its platform, “it’s an important step that can identify discrimination that would otherwise go undetected,” according to Airbnb’s website. The company has removed 1.5 million... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
organization that operate under a corporate umbrella. For example, Google Search is a classic transaction platform that connects end users to advertisers, and the Android operating system is a classic innovation platform that enables... View Details
Keywords: by Martha Lagace
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
opportunity to pivot and make changes that will allow our organizations to survive beyond the crisis?” Others are wondering if the crisis might contain opportunities: “How can we take advantage of COVID ... and think about emerging stronger than our competition at the... View Details
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
packaging of their own, DuPont remained the market leader, either by staying ahead of the competition or, in one case, by suing them for patent infringement. (DuPont sued Sylvania in the early 1930s and ended up licensing the company to... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
of organizational capabilities, technological innovation through R&D, problem solving, knowledge, and continuous learning—investment in human capital and technology that only firms could generate. Chandler placed the issue of... View Details
Keywords: by Sean Silverthorne
- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
not aware of such analysis yet. My guess is that the bulk of India's problem is primary health, and has nothing to do with tertiary care. And the primary health problem is not going to be addressed by a... View Details
- 21 Mar 2011
- Research & Ideas
Are We Thinking Too Little, or Too Much?
at all than those shoppers who sampled only 6 flavors; considering too many options made it too hard to choose one.) The Underthinker The problem is that time-crunched managers often swing too far to the other View Details
Keywords: by Carmen Nobel
- 30 Jul 2014
- Lessons from the Classroom
Teaching The Deal
"If you don't have a good sense for the "zone of possible agreement," you can anchor in the wrong place and end up with a suboptimal outcome," Mohan says. Questions Unlock Information Asking a lot of... View Details
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
opposed to blindly continuing on a path when all the signals in your competitive environment suggest you need to change course. When I've looked more carefully at why companies fail, oftentimes they see a problem but their structure gets... View Details
Keywords: by Michael Blanding
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
- 04 Sep 2001
- Research & Ideas
Five Questions for Max Bazerman
continue to make decisions that miss opportunities to make all parties better off. We will end up with inefficient methods of creating a cleaner environment. We will continue to miss opportunities to provide more services for the poor at... View Details
Keywords: Re: Max H. Bazerman
- 13 Oct 2011
- Lessons from the Classroom
Building a Business in the Context of a Life
performing, but they have had guardrails their whole life," Kraus says. "Then they get to the end of their MBA, and they have no guardrails. They have to pave their own way. They experience this peeling back and discovery process in... View Details
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
revealed a consistent pattern: most people choose experienced happiness for longer time frames but not for shorter time frames. Since people typically live hour-to-hour, these findings imply that people may View Details
Keywords: by Sean Silverthorne
- 18 Apr 2019
- Research & Ideas
Open Innovation Contestants Build AI-Based Cancer Tool
the problem owner (in this case, LISH) only pays for winning solutions with the platform acting as the broker. In simple terms, the intellectual property is transferred from the winner(s) to the platform, then onto the View Details
- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
Traditional wisdom teaches that brands win market share by offering a wide variety of products, increasing the chance of appealing to a wider variety of customers. But how happy are you when trying to find a head cold remedy at the... View Details