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Show Results For
- All HBS Web
(1,313)
- People (19)
- News (409)
- Research (345)
- Events (1)
- Multimedia (14)
- Faculty Publications (54)
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
airline business, because there's so many interactions on the trip. Some of them the airlines control, some of them not. But that last interaction can have a big impact. I just wanted to drive home that... View Details
Keywords: by W. Earl Sasser
- 17 Sep 2021
- Blog Post
Video Blog: My Experience as a Veteran in the HBS/HKS Joint Degree
View Video Prior to graduating in May, Phillip Jones (MBA/MPP 2021) detailed his path from the Navy to the HBS classroom and reflected on finding community in the MBA Program [6 minutes]. TRANSCRIPT Phillip Jones: Hey, everyone. My name... View Details
- Web
Employment | Harvard Business School
unmatched opportunity to work closely with world-renowned faculty on the research, case studies, and coursework that shape the world's leaders. Working at HBS Benefits & Compensation Hiring Process Departments Diversity Affinity Groups... View Details
- Program
Senior Executive Leadership Program—Middle East
most of your time in an area of the HBS campus designed for Executive Education, with living quarters and amenities that maximize your comfort while facilitating small group discussions. Classrooms, supported by the latest technology, are... View Details
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
A conversation with Nancy Koehn, author of Brand New: How Entrepreneurs Earned Consumers' Trust From Wedgwood to Dell, HBS Press, 2001. "I am just fascinated by the power, the quirks, the determination, and the durability of... View Details
Keywords: by Martha Lagace
- Program
Managing Health Care Delivery
powerful learning experience that combines highly immersive in-person modules on the HBS campus with highly interactive virtual modules. The blended format provides opportunities to apply new skills and... View Details
- 07 Apr 2003
- Research & Ideas
How the U.S. Army Develops Leaders
The U.S. Army is one of the best training institutions in the world, says HBS professor Scott A. Snook, a retired Army colonel. How does the Army develop leaders? Snook discusses his new book, Making Sense of Officership: Developing a... View Details
Keywords: by Martha Lagace
- 25 Feb 2019
- Blog Post
An Inside Look at the MS/MBA: Engineering Sciences Program - Facebook Live
A live conversation on the MS/MBA: Engineering Sciences joint degree program at Harvard Business School and the Harvard John A. Paulson School of Engineering and Applied Sciences, with HBS Professor Tom Eisenmann, Director of Joint Degree... View Details
- 16 Dec 2020
- Blog Post
Faculty Books Published in 2020
us sick—dragging down profits in the process. Read the full abstract. Innovation Policy and the Economy, Volume 20 by Josh Lerner and Scott Stern The chapters in this twentieth volume of Innovation Policy and the Economy present research on the View Details
Keywords: All Industries
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
An acclaimed author and expert on the development and commercialization of technological and business innovation, HBS professor Clayton Christensen has written a new book aimed at changing our national conversation about health care. In... View Details
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
Someone is out to shoot down your best ideas. Do you know how to defend yourself? In their new book, Buy-IN: Saving Your Good Idea from Getting Shot Down, HBS professor emeritus John P. Kotter and University of British Columbia professor... View Details
Keywords: by John Kotter & Lorne A. Whitehead
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think of OMC as the process that... View Details
Keywords: by Sarah Jane Johnston
- Program
Changing the Game
maximum results for your side Build advantage through better decision-making Recognize and overcome obstacles to rational decision-making Craft competitive and cooperative business strategies Predict the outcomes of strategic interactions... View Details
- 01 Oct 2001
- Research & Ideas
Connecting With Nonprofits
In his recent Working Paper, "Marketing's Role in Cross-Sector Collaboration," HBS professor James Austin outlines three stages of collaboration between businesses and nonprofits—philanthropic, transactional, and integrative... View Details
Keywords: by James Austin
- 26 Feb 2001
- Research & Ideas
Evolving for Success [Part One]
A whole new way of working, leading, and living is in store for every human being, thanks to the Internet, according to HBS professor Rosabeth Moss Kanter. But how best can people and businesses make their mark? In her new book Evolve!:... View Details
Keywords: by Staff
- 02 Mar 2011
- Research & Ideas
Managing the Open Source vs. Proprietary Decision
Editor's note: In their new book, The Comingled Code: Open Source and Economic Development, HBS professor Josh Lerner and London School of Economics professor Mark Schankerman look at the impact of open source software on economic... View Details
- 16 May 2005
- Research & Ideas
Confronting the Reality of Web Services
What's next for Web services? In his case summary "Will Web Services Really Transform Collaboration?" published in the Winter 2005 edition of MIT Sloan Management Review, HBS associate professor Andrew P. McAfee argues that the... View Details
Keywords: by Sara Grant
- 05 Nov 2001
- Research & Ideas
Venture Capital Goes Boom—or Bust?
computer to access data stored on another and to interact with that information. As he publicized his innovation among his fellow employees and across the computing community, people admired the quality of his work. In fact, in... View Details
Keywords: by Paul A. Gompers & Josh Lerner
- 20 Apr 2023
- Blog Post
Tackle the First 90 Days of Your Next Role: A 5 Step Process for Success on the Job
have everything you need to succeed by following HBS Career Coach Matt Spielman’s five steps to success on the job in the first 90 days. Why the First 90 Days Matters In his work educating companies about successful onboarding, Spielman... View Details
- 06 May 2002
- Research & Ideas
Profits for Nonprofits: Earning Your Own Way
self-sufficient while not being self-sufficient ourselves?— Alfred Wise,Share Our Strength The session, led by HBS professor James E. Austin, featured three managers whose experiences highlight the challenges and benefits of thinking... View Details
Keywords: by Martha Lagace