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Show Results For
- All HBS Web
(504)
- People (1)
- News (162)
- Research (293)
- Events (1)
- Multimedia (10)
- Faculty Publications (164)
- 01 Dec 2019
- News
Accelerating a Gas-on-demand Startup
Model T owners—and it was basically the last major innovation in gasoline retailing for more than 100 years, says Bryan Frist (MBA 2015). “The gas station was stuck in the 20th century.” That revelation led to a question: If you can get View Details
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
afford groceries is the reason we see so much plastic in grocery aisles today. “Despite our best efforts, Gotham Greens is a small company with limited influence in the packaging sector. Changing the... View Details
Keywords: by Ranjay Gulati
- 06 May 2021
- Blog Post
The Extraordinary Things We Do on Ordinary Days: A Mother’s Day Tribute
I’m teaching her to say “hi” to people at the grocery store. To smile as we pass people on the sidewalk. To open the door for anyone behind her. To ask someone how their day is going and to mean it. These things are part of me and I want... View Details
- 01 Dec 2019
- News
Capitalizing the Corner Shop
photo by Getty Images photo by Getty Images When Samuel Ejeh decides to open a new location for his Lagos-based supermarket chain Grocery Bazaar, he likes to move quickly. But expansion is capital-intensive, constraining his cash flow,... View Details
Keywords: Dan Morrell
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Big Messages, Small Screens, Many Choices
is, if the app is the way we interact with the brands, how do you get me to be one of your favorite apps?" Gupta said that a successful app must provide obvious, unique value—and meet consumers where they live. As an example, he cited the View Details
- 01 Oct 1998
- News
Beyond the Numbers
movement, in the mid-1970s Robinson was a strategic financial manager for General Foods' (GF) domestic grocery products. After scanning a decade's worth of data and analyzing GF's investments in new product development, Robinson says he... View Details
Keywords: Eileen K. McCluskey
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
discuss each of these myths in turn. Size Of The Reward Loyalty programs do not really work in grocery stores because the rewards that grocery retailers can afford to offer are too small. They cannot offer... View Details
- 01 Sep 2018
- News
Turning Point: Power Outlet
walked over to my computer and created a Facebook group called Moms of Black Boys (MOBB) United. I sent invitations to 30 friends. Five minutes later the 30 had grown to 150. In an hour it was 500. When I was at the grocery store that... View Details
- 01 Sep 2024
- News
Turning Point: Make Your Life Count
Rosita Najmi (MBA 2009) (Illustration by Gisela Goppel) Rosita Najmi (MBA 2009) (Illustration by Gisela Goppel) We were refugees. Mom scraped together all we had (three suitcases and $3,000) and bundled my three siblings and me onto a plane bound for Idaho. My father... View Details
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
coteaches the required MBA ten-session Social Enterprise course, has studied consumer patterns and attitudes regarding purchasing groceries in the inner city. As a doctoral student in marketing at the University of Arizona, Crockett wrote... View Details
- 15 Feb 2023
- Blog Post
Creating Emerging Markets Sustainability Series - Closing the ‘Intention-Action’ Gap
However, does willingness to pay translate to actual purchases at the grocery store? Academics call this difference the “intention-action gap,” a significant problem when it comes to the production of sustainable consumer goods. An... View Details
- 01 Feb 1999
- News
Newman's Own Brand of Charity
job. But Newman voiced some serious concerns about competition from industry giants such as Heinz, Campbell's, and Kraft, along with the skyrocketing price of shelf space in grocery chains. Responding to one student's question about key... View Details
- 01 Jun 2002
- News
Steven Murch: Philanthropist-in-Training
and recently created PocketShop, a grocery shopping list program for the Pocket PC. Available at www.sdmventures.com, Murch notes that all profits will go to Habitat and the World Wildlife Fund. Working with Habitat, observes Murch, “has... View Details
- 04 May 2011
- News
Recipes from the COC (Chief Operating Cook)
fried cubed paneer (available at any Indian grocery store) or chicken (boneless breast cut into ½ inch cubes) 3 tablespoons Canola cooking oil 1 medium onion, finely chopped 2 cloves garlic, finely chopped 1 teaspoon salt (or to taste) 1... View Details
- 01 Sep 2015
- News
The Protagonist Goes Prime Time
filming on location in Lima, Peru. In the School’s Educational Technology Services group, a team of four works with the faculty to create approximately six multimedia cases a year, including the recent “Eataly: Reimagining the Grocery... View Details
Keywords: April White
- 01 Jan 2004
- News
A. G. Lafley, MBA 1977
a career as a professor. He started a Ph.D. program in medieval and Renaissance history at the University of Virginia before leaving to enlist in the U.S. Navy. After several years of running grocery and specialty stores at a U.S. base... View Details
- 01 Dec 2022
- News
I Gave at the Office
ways. Some people might be more willing to give at a grocery store when they ask you to donate at the checkout counter. Other people might not give there but instead respond to a letter or email request. I think, rather than asking what... View Details
- 16 May 2017
- Blog Post
Making the Move into Digital Health and Software Engineering
at Instacart, a same-day grocery delivery service. My team’s job was to handle everything that related to the ordering process: we worked with Stripe, our payments API, built the discounts infrastructure, and created an infrastructure to... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
going to make the food space more vulnerable in the next five years. There is going to be enormous change, both because of the way people eat and because new models are starting to come into the equation that will erode the brick-and-mortar business. You see it... View Details
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
cart altered the purchasing patters of customers when it was introduced over 60 years ago. Today's technologies can have equally profound effects on consumers' behavior. For example, a Swedish grocery store discovered that by... View Details