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Show Results For
- All HBS Web
(501)
- People (1)
- News (159)
- Research (293)
- Events (2)
- Multimedia (10)
- Faculty Publications (164)
- 03 Sep 2014
- What Do You Think?
Who Should Choose Your Boss?
Summing Up Is The Question of Who Should Choose Your Boss Becoming "A Little Irrelevant"? The remarkable events at grocery chain Market Basket over the summer stimulated a range of responses to this month's column about who... View Details
- 01 Mar 2012
- News
Robots to the Rescue
process customers’ orders. An MIT-trained mechanical engineer, Mountz first encountered the inefficiencies of traditional order fulfillment in 2000 while working at Webvan, an Internet-based grocery home-delivery service. “The company... View Details
- 23 Oct 2019
- News
Preparing Leaders to Leverage Artificial Intelligence
self-driving cars to robots mopping up spills at the grocery store. As computer systems increasingly perform tasks that people once did, the implications for business are enormous. Although more than 80 percent of executives believe AI... View Details
- 02 Apr 2008
- Research & Ideas
Four Companies that Conquered America
retailer, to enter the U.S. market with the new Fresh & Easy chain of discount grocery stores. Avoiding geographies where Wal-Mart is entrenched, Tesco has so far opened 50 stores in the growth markets of California, Nevada, and... View Details
Keywords: by John Quelch
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
afford groceries is the reason we see so much plastic in grocery aisles today. “Despite our best efforts, Gotham Greens is a small company with limited influence in the packaging sector. Changing the... View Details
Keywords: by Ranjay Gulati
- 06 May 2021
- Blog Post
The Extraordinary Things We Do on Ordinary Days: A Mother’s Day Tribute
I’m teaching her to say “hi” to people at the grocery store. To smile as we pass people on the sidewalk. To open the door for anyone behind her. To ask someone how their day is going and to mean it. These things are part of me and I want... View Details
- 01 Dec 2019
- News
Accelerating a Gas-on-demand Startup
Model T owners—and it was basically the last major innovation in gasoline retailing for more than 100 years, says Bryan Frist (MBA 2015). “The gas station was stuck in the 20th century.” That revelation led to a question: If you can get View Details
- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
adequately considered whether or when this is true. In a sense, they have a very blunt tool that they are overusing. Second, there is a constant battle for shelf space in most grocery stores. If you are Quaker Oats, you would like to have... View Details
- 30 May 2007
- Research & Ideas
Health Care Under a Research Microscope
up to take care of the most complex diseases, and as a result, "the people with minimally complex disease, with very straightforward disease, are cared for in very expensive settings." One innovative approach to this situation is the rise of in-store... View Details
- 19 Mar 2008
- Research & Ideas
Finding Success in the Middle of the Market
offers consumers three options—good, better and best—in most high turnover product categories. In addition, Tesco doesn't just sell groceries through one-size-fits-all supermarkets. Recognizing the need to shape as well as respond to an... View Details
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
Heinz went door to door, or grocery store to grocery store, saying, 'What do you think about these pickles?' Field walked the floors of his Chicago department store observing customer reactions to... View Details
Keywords: by Martha Lagace
- 01 Sep 2018
- News
Turning Point: Power Outlet
walked over to my computer and created a Facebook group called Moms of Black Boys (MOBB) United. I sent invitations to 30 friends. Five minutes later the 30 had grown to 150. In an hour it was 500. When I was at the grocery store that... View Details
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
coteaches the required MBA ten-session Social Enterprise course, has studied consumer patterns and attitudes regarding purchasing groceries in the inner city. As a doctoral student in marketing at the University of Arizona, Crockett wrote... View Details
- 31 Mar 2022
- News
A Community Hunger Solution with Global Ambitions
hundred cities. Our Robins would use free Uber rides to help the senior citizens with essentials like groceries and medicines throughout the lockdown.” The partnership with Uber has grown over the past two years, and the company has since... View Details
- 16 May 2017
- Blog Post
Making the Move into Digital Health and Software Engineering
at Instacart, a same-day grocery delivery service. My team’s job was to handle everything that related to the ordering process: we worked with Stripe, our payments API, built the discounts infrastructure, and created an infrastructure to... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
going to make the food space more vulnerable in the next five years. There is going to be enormous change, both because of the way people eat and because new models are starting to come into the equation that will erode the brick-and-mortar business. You see it... View Details
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
cart altered the purchasing patters of customers when it was introduced over 60 years ago. Today's technologies can have equally profound effects on consumers' behavior. For example, a Swedish grocery store discovered that by... View Details
- 22 Dec 2015
- Blog Post
HBS Takes Business Education Online
to the grocery store take on new meaning once you understand bundled pricing! We’ve also had students who have taken on new responsibilities in their current jobs, gone onto new careers, been accepted into their top choice graduate school... View Details
- 29 Nov 2017
- Blog Post
HBS, A Dream and Trey: How HBS Helped Me Launch My Social Enterprise
HBS was the right place for me.To understand why I came to HBS, we need to start at the beginning. I was born in Goodrich, a town of about 100 people in central North Dakota. My town is so small, it doesn’t even have a grocery store, and... View Details
- 15 May 2013
- Research & Ideas
From McRibs to Maseratis: The Power of Scarcity Marketing
you owned a sporty little car, you might be tempted to drive it all the time, settling in to the comfy leather seats whenever you needed to get groceries or meet friends for dinner. But Derek lives in Vancouver, Canada, where public... View Details
Keywords: Re: Michael I. Norton