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Show Results For
- All HBS Web
(1,102)
- People (8)
- News (246)
- Research (452)
- Events (6)
- Multimedia (15)
- Faculty Publications (245)
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- 14 Sep 2009
- Research & Ideas
Understanding Users of Social Networks
Firms should begin to do the same and help people fulfill their social needs online. To continue the earlier analogy, "You should come to the table and say, 'Here is a product that I have designed for you that is going to make you... View Details
- May 2004 (Revised July 2004)
- Case
Clarence Saunders: The Comeback King
By: Nitin Nohria and Bridget Gurtler
Follows the rise and fall of the founder of the modern supermarket, Clarence Saunders. Prior to 1915, all staple shopping took place in the market or general store, where a clerk behind a counter pulled items from shelves for customers , measured them from a barrel, or... View Details
Keywords: Inflation and Deflation; Mission and Purpose; Business Processes; Leadership; Consumer Behavior; Leadership Style; Advertising; Customer Relationship Management; Customer Value and Value Chain; Order Taking and Fulfillment
Nohria, Nitin, and Bridget Gurtler. "Clarence Saunders: The Comeback King." Harvard Business School Case 404-070, May 2004. (Revised July 2004.)
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
but as fulfilling a larger obligation that they felt toward their country. Once you understand these often surprising bundles of associations, you can reinforce and sometimes alter them with the messages your company sends to consumers.... View Details
Keywords: by Jean Ayers
- 30 Nov 2016
- Op-Ed
Where Could More Regulation Help Small Businesses? Online Lending.
originations, rejections, and “any additional data that the Bureau determines would aid in fulfilling the purposes of this section.” We believe that CFPB should use this authority to shine a light on bad actors in small business lending,... View Details
- 31 Aug 2009
- Research & Ideas
Why Competition May Not Improve Credit Rating Agencies
in order. Third-party ratings are produced by profit-making firms, and that system, which has generally worked very well, is not flawless. If you want to really know the value of a security, there is no shortcut to doing the work yourself. Nevertheless, ratings still... View Details
- 14 Aug 2012
- First Look
First Look: August 14
and the fulfillment of business needs meets some resistance from employees who were accustomed to so-called pure basic research. The case looks at the Spoken Web project, a good example of use-inspired research for which management has... View Details
Keywords: Sean Silverthorne
- 17 Feb 2009
- Research & Ideas
What’s Good about Quiet Rule-Breaking
Productions, Identity, and Regulation in an Aeronautic Plant (Princeton University Press), looks at how craftsmen establish and fulfill professional identity while simultaneously skirting rules against the creation of personal artifacts... View Details
Keywords: by Martha Lagace
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
initiatives are fulfilling their desired objectives. By being able to more rigorously evaluate compliance programs with data and empirical analysis, prosecutors and courts will be able to more readily discern “window-dressing,” and firm... View Details
Keywords: Dina Gerdeman
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
You want people to touch your product and actually get the brand experience. You could get to a point where stores like Best Buy become just showrooms and fulfillment is done by Amazon because they are much more efficient at it. I could... View Details
- 23 Oct 2012
- First Look
First Look: October 23
oDesk for fulfilling work. In fact, multiple pieces of evidence suggest that diaspora use of oDesk increases with familiarity of the platform, rather than a scenario where diaspora connections serve to navigate uncertain environments. We... View Details
Keywords: Sean Silverthorne
- 11 Jun 2001
- Research & Ideas
E-Commerce Unplugged
experiences they seek to fulfill their identity). Companies will need to assemble the components of a total solution, some elements of which might be far from their traditional businesses. Unleashing the value of m-commerce requires... View Details
Keywords: by Nitin Nohria & Marty Leestma
- 19 Apr 2016
- First Look
April 19, 2016
campaign backfired because the Electoral Commission failed to fulfill its commitment to deliver a transparent and peaceful election. The decrease in trust is stronger in areas that experienced election-related violence and for individuals... View Details
Keywords: Sean Silverthorne
- 20 Dec 2010
- Research & Ideas
New Dean Sets Five Priorities for HBS
"It was a moment when there was a need to come up with a different vision of how business leaders would operate," said Nohria. "Harvard Business School was created to fulfill that vision. Now, many people are asking the... View Details
- 08 Jan 2008
- First Look
First Look: January 8, 2008
effectively, fulfilling those responsibilities, in a complex situation. Decisions facing the company include how to sustain credible research on the drug's efficacy and safety, how to increase manufacturing capacity to meet expected... View Details
Keywords: Martha Lagace
- 11 Sep 2018
- First Look
New Research and Ideas, September 11, 2018
efforts by the city’s government to address them became 14% more trusting and 12% more supportive of government. Moreover, residents who additionally received transparency into the growing backlog of service requests that government was failing to View Details
Keywords: Dina Gerdeman
- 13 Jan 2015
- First Look
First Look: January 13
achieving financial success. They aspire to build organizations that succeed in the marketplace by earning the respect, trust, and, commitment of their people, customers, communities, and investors. Higher-ambition leaders commit to simultaneously meeting financial... View Details
Keywords: Sean Silverthorne
- 24 Jun 2002
- Research & Ideas
Building ’Brandtopias’—How Top Brands Tap into Society
consider the life of a guy who was twenty years old and living in Green Bay, Wisconsin. Such a young man was facing a very different reality. Factory jobs had mostly disappeared and now he was looking at a life stocking shelves in franchise stores for $9 an hour, View Details
Keywords: by Martha Lagace
- 30 May 2005
- Research & Ideas
Germany’s Pioneering Corporate Managers
supervision. While Thyssen delegated tasks and expected managers to achieve certain objectives, Taylor's management principles had managers and workers run through a checklist of motions or functions to be fulfilled in order to achieve a... View Details
Keywords: by Sean Silverthorne
- 14 Apr 2015
- First Look
First Look: April 14
more intensive regulatory oversight. What should Tang do to position CreditEase so that it can continue to fulfill its mission of making financial products and services available to millions of underserved Chinese while branching out into... View Details
Keywords: Sean Silverthorne
- 12 Aug 2014
- First Look
First Look: August 12
the co-founders and co-CEOs of salaUno, Javier Okhuysen and Carlos Orellana, were encouraged by the results of their fledgling start-up. salaUno was founded as a for-profit enterprise in order to have the capital needed for rapid growth and to View Details
Keywords: Sean Silverthorne