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    John P. Mackey

    Through a series of acquisitions, Mackey transformed Whole Foods from a small, niche player in the grocery retail business into a major enterprise. In many ways, Mackey and Whole View Details
    Keywords: Retail

      Steven A. Burd

      store chains in California, Illinois, Alaska and Texas. The improved, larger Safeway is now the third largest retail food chain in terms of sales, with revenues of $28.9 billion, and has earned Burd... View Details
      Keywords: Retail
      • Profile

      Kim Chen

      Why was earning your MBA at HBS important to you? I sought to expand the way I think about my career and business and the context in which both operate. I knew HBS would help me do so by exposing me to a diverse set of classmates, topics, and sides of many important... View Details
      Keywords: Retail; Retail
      • September 2013 (Revised August 2015)
      • Background Note

      Leadership and Teaming

      By: Ethan Bernstein
      Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details
      Keywords: Teams; Teaming; Leadership And Managing People; Leadership; Team Effectiveness; Team Performance; Team Design; Team Leadership; Teamwork; Team Process; Team Function; Team Launch; 60/30/10 Rule; Team Boundary; Distribution Of Leadership Authority; Self-Managed Teams; Virtual Teams; Unbounded Teams; Acts Of Leadership; Execution Teams; Decision Making Teams; Creativity Teams; Team Size; Task Design; Team Timeline; Team Roles; Team Representation; Diversity; Team Familiarity; Collective Intelligence; Team Stages Of Development; Team Coaching; Performance Pressure; X-Teams; Team Focus; Interaction; Management Teams; Managerial Roles; Management Systems; Management Style; Management Skills; Management Practices and Processes; Organizational Design; Organizational Structure; Performance Effectiveness; Performance Efficiency; Performance Productivity; Groups and Teams; Networks; Social Psychology; Behavior; Conflict and Resolution; Creativity; Social and Collaborative Networks; Satisfaction; Prejudice and Bias; Power and Influence; Personal Characteristics; Familiarity; Cognition and Thinking; Attitudes; Projects; Organizational Culture; Organizational Change and Adaptation; Leadership Development; Leadership Style; Leading Change; Knowledge Use and Leverage; Knowledge Sharing; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Design; Interpersonal Communication; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Asia; North and Central America; South America; Atlantic Ocean; Central Asia; Europe; Latin America; Middle East; Oceania; West Indies
      Related
      • May 2020 (Revised March 2022)
      • Case

      The Coronavirus (COVID-19) Pandemic and the Global Economy (A)

      By: Alberto Cavallo and Christian Godwin
      In April 2020, the world struggled to contain the exponential escalation of the coronavirus (COVID-19) pandemic. Dozens of countries had imposed restrictions on travel, work, and social gatherings. A large share of the global population was under lockdowns and... View Details
      Keywords: COVID-19 Pandemic; Demand and Consumers; Supply and Industry; Finance; Central Banking; Financial Markets; International Finance; Globalization; Government and Politics; Health Pandemics; Decision Making; Macroeconomics; Employment; Crisis Management; Supply Chain; Risk and Uncertainty; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; Asia; China; Europe; Latin America; Africa; United States
      Related
      • 01 Mar 2015
      • News

      Fıelds of Gold

      expensive foods, retailing at $4,000 or more a pound. Iran is the largest producer of this highly prized spice, which stains food a brilliant golden hue, but David Luo (MBA 2011) believes that Afghanistan... View Details
      Keywords: April White; Support Activities for Agriculture and Forestry; Agriculture
      • Profile

      Paul Scharfman

      In a small, undercapitalized cheese manufacturing operation in rural Wisconsin, Paul Scharfman (AB 1976, MBA 1979) saw the opportunity to develop a variety of specialty cheeses that would appeal to the palates of the growing population of ethnic consumers in the United... View Details
      Keywords: Retail; Retail

        Jeno F. Paulucci

        Pizza into one of the largest frozen food operations in the United States; he sold it to Pillsbury in 1986. Jeno’s Pizza was Paulucci’s second success in the grocery retail trade business. Years earlier, he... View Details
        Keywords: Food & Tobacco
        • 04 Sep 2019
        • News

        Action Plan: A New ’Cue

        sketch out Pork & Mindy’s—the fast-casual barbecue brand that will have 65 locations in the West and Midwest by the end of 2019, along with a growing retail line. On that white board Corsello identified three obstacles. Two were... View Details
        Keywords: April White
        • 01 Jun 2020
        • News

        Meal Plan

        Image by John Ritter In 2019, US restaurants topped $860 billion in revenues; prior to COVID-19, Americans spent more for food away from home than food purchased for at-home consumption, whether it be a... View Details
        Keywords: Julia Hanna; restaurants; COVID-19; pandemic; recovery; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places

          J. Willard Marriott, Jr.

          Marriott, Jr. is responsible for the rapid growth and diversification of Marriott International. Today, with more than 1,600 owned or franchised hotel properties worldwide, Marriott International is the second-largest lodging company in... View Details
          Keywords: Restaurants & Lodging
          • 19 Feb 2018
          • Sharpening Your Skills

          Amazoned: Is Any Industry Safe?

          obvious—igniting a revolution in retail—to the more subtle—how Amazon's web development services resulted in more startups receiving VC funding. What will be the next shoe to fall? Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'? Is Amazon's growing... View Details
          Keywords: by Sean Silverthorne; Retail
          • 01 Feb 2000
          • News

          Jerry Shafir: A Simmering Success Story

          Boston's Legal Sea Foods restaurant chain, where he met his future partner, Christopher Nessen. A production chef at the company, Nessen provided the culinary and technical expertise for Kettle Cuisine. He was well acquainted with the... View Details
          Keywords: Deborah Blagg
          • 14 Jul 2021
          • News

          The First Five Years: Nicolas Manes (MBA 2020)

          Photos from Villa 31 in Buenos Aires. Photos from Villa 31 in Buenos Aires. What inspired you to launch Nilus as “an impact-driven company that applies technology to fight against food insecurity”? “We just couldn't believe that one-third... View Details
          • 06 Jul 2015
          • News

          Lights! Camera... Market!

          us,” says Simon. “That was the content we were able to share with our consumers via social media, and share with our retailers as well, to tell how our food comes to market.” Beneath the Harvest Sky was... View Details
          Keywords: Margie Kelley; Food Manufacturing; Food Manufacturing; Food Manufacturing; Food Manufacturing
          • 01 Jun 1998
          • News

          New Releases

          retail sales will pass through a franchise chain; fully 96 percent of the American population has eaten at a McDonald's. Considering the astonishingly rapid growth of chains in recent years, it is not... View Details
          • 01 Oct 2001
          • News

          Q&A: Orin Smith

          the quintessential entrepreneur." When Schultz purchased the Starbucks name and assets in 1987 for $3.8 million, the company, founded in 1971, had six retail stores that sold whole bean coffee, tea, and spices. Three years later, there... View Details
          Keywords: Hanna, Julia; Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores
          • March 2005 (Revised May 2005)
          • Case

          Noodles & Company (Abridged)

          By: Linda A. Cyr
          Aaron Kennedy has successfully grown Noodles & Co. from a single global noodle shop to a chain of 58 restaurants spanning six states in seven years. In the face of increasing competition, Kennedy has plans to roll out 240 new stores in the next four years. He must... View Details
          Keywords: Competition; Entrepreneurship; Franchise Ownership; Growth and Development Strategy; Retail Industry; Retail Industry; United States
          Related
          • 30 Jul 2019
          • News

          Turning Around Tesco

          The British-based grocery chain Tesco—the third-largest retailer in the world—recently marked its 100th anniversary with a record-setting, 30-hour dance relay in Wembley Stadium. There were other reasons to celebrate, too: The chain is... View Details
          Keywords: Tesco; Food and Beverage Stores; Food and Beverage Stores
          • 01 Oct 2002
          • News

          What's Cookin'

          chocolate-chip cookies. Fox, who owns Community Bakery in Little Rock, Arkansas, says he never imagined he'd one day make his living absorbed in the business of food and its many challenges, including long hours, the unending demand for... View Details
          Keywords: Hanna, Julia