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  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

framework. The unified funnel communicates the idea that not only should the marketing funnel and the sales funnel be linked "vertically"—in the sense that Marketing's leads should flow seamlessly into Sales' funnel—but they... View Details
Keywords: Martha Lagace
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

worldwide for exquisite design of consumer electronics products, strives to better integrate software design into its traditional physical product design processes to meet the demands of a post-iPod world. Details the Bang & Olufsen... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2010
  • News

Lords of Strategy

ineluctable advance . In a speech from late in the 1990s, George Stalk Jr. MBA ’78, arguably BCG’s leading thinker on strategy over the prior fifteen years — and certainly the firm’s most prolific — neatly summed up the main themes of the era, in the View Details
Keywords: Garry Emmons; Publishing Industries (except Internet); Information; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • May 2017
  • Case

Pho Hoa Dorchester

By: Leonard A. Schlesinger, Michael Raiche and Roger Zhu
Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years, the founder/owner has scaled down his involvement in the day-to-day operations, leading to a number of... View Details
Keywords: Pho Hoa; Tam Le; Small Business; Restaurants; Dorchester; Business Growth and Maturation; Business Organization; Family Business; Change Management; Transition; Diasporas; Cash Flow; Food; Employment; Wages; Working Conditions; Leading Change; Business Processes; Organizational Culture; Organizational Change and Adaptation; Organizational Structure; Ownership Stake; Franchise Ownership; Family and Family Relationships; Food and Beverage Industry; Viet Nam; Massachusetts; Boston; Eastern United States
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  • 28 Feb 2012
  • First Look

First Look: Feb. 28

expertise dissensus affects team processes and outcomes. We further advance theory by investigating the effects of expertise dissensus on all dimensions of team effectiveness: team performance, team viability, and individual member... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707559 Vitreon Corp.: The Hyalite Project Harvard Business School Case 607-031 Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated... View Details
Keywords: Martha Lagace
  • 06 Dec 2021
  • News

Rescue & Recovery

farmers sell raisins on the international market with a coveted Fairtrade label. This was a decade ago, but even then the task looked impossible. The certification process required an in-person audit to ensure producers were meeting the... View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

these settings. In this paper we set out to accomplish both tasks by investigating the implementation of a lean production system at an Indian software services firm. Combining a detailed case study and empirical analysis we document the internal View Details
Keywords: Martha Lagace
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

purchasing and brought process discipline to store operations through using Six Sigma quality methodology. Although the changes led to higher profitability, the retailer's stock price remained unchanged. Many wondered if poor stock market... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2009
  • First Look

First Look: July 14

based in part on the likelihood of obtaining patents and in part on the projected cash flows of the business under various scenarios. This case examines issues of intellectual property in science, international differences in patent law,... View Details
Keywords: Martha Lagace
  • Web

HBS - Financials | From the Chief Financial Officer

2022 Annual Report From The Dean Key Metrics Financials PDF Downloads Financials From the CFO Financial Highlights Statement of Activity & Cash Flows Consolidated Balance Sheet Supplemental Financial Information Financials From the CFO... View Details
  • 01 Jun 2010
  • News

M.I.A. Boards

compelled to focus on protective legal processes and box-checking exercises rather than on formulating company strategy, identifying risks, and evaluating executive performance. The increasing time commitment required of board members,... View Details
Keywords: John Gillespie;David Zweig; Finance
  • 06 Nov 2018
  • First Look

New Research and Ideas, November 6, 2018

and outflows. As a result, stocks held by these funds have lower volatility, and flows out of these funds have smaller spillover effects on other funds holding the same securities. Our results provide evidence of meaningful fire sale... View Details
Keywords: Dina Gerdeman
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

Authors:Sebenius, James K. Publication:Negotiation Journal: On the Process of Dispute Settlement Abstract Roger Fisher, who died in 2012, enjoyed a remarkable career that modeled one way that an academic, especially in a professional... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

highlight a two-stage process for marketing resource allocation. In stage one, a model of demand is estimated. This model empirically assesses the impact of marketing actions on consumer demand of a company's product. In stage two,... View Details
Keywords: Martha Lagace
  • 25 Mar 2013
  • Research & Ideas

How Chapter 11 Saved the US Economy

changes that have revolutionized their use in practice. He contends that both serve the US economy by helping troubled companies stay viable by giving them time to find new financing, renegotiate unfavorable leases and supply contracts, or expedite View Details
Keywords: by Kim Girard; Financial Services
  • 21 Aug 2000
  • Research & Ideas

Faculty Research Looks to Latin America

produce benefits, particularly in light of what's going on now in terms of a number of these privatized firms being de-listed? What is the role of institutional reforms in improving information and accountability?" Global Investor Portfolio View Details
Keywords: by Martha Lagace
  • 31 Jul 2012
  • First Look

First Look: July 31

information advantages across delegates and delegators, (2) reports both stocks and flows in the measures of account, and (3) has a mutually agreeable due process to match across periods the actions of... View Details
Keywords: Carmen Nobel
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

innovations might impact—and be impacted by—workers, consumers, organizations, and society. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55845 March 2019 Organizational Behavior and Human Decision Processes Choice... View Details
Keywords: Dina Gerdeman