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- 10 Jan 2017
- First Look
First Look at New Research: January 10, 2017
powerful.” While savvy negotiators and analysts generally avoid these pitfalls, the less sophisticated can go astray. Robust correctives to these misimpressions are offered and related to three different kinds of “no” in negotiation: a “tactical no,” a “no to re-set”... View Details
Keywords: Sean Silverthorne
- 28 Apr 2009
- First Look
First Look: April 28, 2009
show that the same behaviors produce more ethical condemnation when they happen to produce bad rather than good outcomes, even if the outcomes are determined by chance. Our studies show that individuals judge behaviors as less ethical,... View Details
Keywords: Martha Lagace
- 20 Dec 2018
- Research & Ideas
Most Popular Stories and Research Papers of 2018
Gone Too Far When Ethan Bernstein used wearable technology to track workers around their open office, he discovered many were trying to avoid collaboration rather than engage in it. How to Get People Addicted to a Good Habit Reshmaan... View Details
Keywords: by Sean Silverthorne
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
Harvard Business School Case 317-051 Connections Education: Shifting the Paradigm? The online virtual learning (K-12) industry in 2017 remains an industry moving fast with many different players and... View Details
Keywords: Dina Gerdeman
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the companies involved in View Details
- 05 Feb 2001
- Research & Ideas
The Ten Deadly Mistakes of Wanna-Dots
Williams-Sonoma took several years to become convinced of the importance of e-commerce, despite its direct-marketing know-how. Honeywell's story is just as instructive. It shows how a company led by e-believers from the start can make View Details
Keywords: by Rosabeth Moss Kanter
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
that he can increase revenues or increase profits by raising membership fees from $600 to $700, it may not be able to tell him anything about the effect on revenues and profits by moving from an annual payment scheme to a monthly payment... View Details
Keywords: by Manda Mahoney
- 18 Apr 2019
- Research & Ideas
Open Innovation Contestants Build AI-Based Cancer Tool
about separating problem definition and solution assessment from the solving phase.” It tells how 34 contestants competing anonymously online over 10 weeks reviewed almost 78,000 images and submitted 45 algorithms. The best five, for prizes totaling $55,000, were... View Details
- 13 Nov 2007
- Research & Ideas
Six Steps for Reinvigorating America
be sensible. But we're not doing it. There are many other things. We're not using enough of the technology we have to improve healthcare. We have a national service program in the United States that does so much good, but it's tiny. Imagine how much more View Details
Keywords: by Sean Silverthorne
- 12 Apr 2016
- First Look
April 12, 2016
sellers treat consumers differently on the basis of how well informed consumers appear to be. We implement a large-scale field experiment in which callers request price quotes from automotive repair shops.... View Details
Keywords: Sean Silverthorne
- 14 Oct 2013
- Research & Ideas
Blockbuster! Why Star Power Works
goes on and consumers buy more goods online, the tail is getting longer but decidedly thinner. And the importance of individual bestsellers is not diminishing over time—it is growing. That explains why... View Details
- 16 Dec 2008
- First Look
First Look: December 16, 2008
Publication:Annual Review of Psychology 60 (2009): 475-499 Abstract As technology has simplified meeting basic needs, humans have cultivated increasingly psychological avenues for occupying their consumption energies, moving from View Details
Keywords: Sean Silverthorne
- 31 Jan 2012
- First Look
First Look: Jan. 31
increases demand by seven percentage points. Consumer Response to Versioning: How Brands' Production Methods Affect Perceptions of Unfairness Authors:Andrew Gershoff, Ran Kivetz, and Anat Keinan Publication:Journal of View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
Herzlinger: I've had it. [Laughs.] Just had it! You know, I did my doctoral thesis really by accident in a hospital. That was in 1971, 36 years ago. And at the time, I was astonished at how mismanaged that hospital was and how the most rudimentary kinds of business... View Details
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
from other firms, rather than developing new projects internally. Examining the channels behind this increase in R&D in-licensing, we explore heterogeneity in treatment effects and competitor spillovers. We find that competitors move... View Details
Keywords: Dina Gerdeman
- 24 Sep 2020
- Research & Ideas
Financial Meltdowns Are More Predictable Than We Thought
says. When the economy recovers, people tend to move on. “If heads of state could learn from history, then it should be pretty easy for us not to have any wars,” he says. “But wars are rare enough that we’re able to blunder into them... View Details
- 02 Mar 2017
- What Do You Think?
Is China About to Overtake the US for World Trade Leadership?
trade relations between the two expanded. China, for a time, became a primary manufacturer of goods for US markets--economists estimate that up to 2 million manufacturing jobs shifted from America to China. At one time, the Chinese... View Details
Keywords: by James Heskett
- 23 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part Two
the changing social and economic environments in which consumers live, and that their offerings enhanced people's lives in meaningful ways. A third important factor in understanding how these entrepreneurs created such successful... View Details
Keywords: by Martha Lagace
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
2015. Using web scraping, we collected daily prices for controlled and non-controlled goods and measured the differential effects on inflation, product availability, and price dispersion. We first show that, although price controls are... View Details
Keywords: Sean Silverthorne
- 19 May 2009
- First Look
First Look: May 19, 2009
Working PapersDon't Just Survive—Thrive: Leading Innovation in Good Times and Bad (revised) Authors:Lynda M. Applegate and Bruce Harreld Abstract Battered by contracting markets and frozen credit, many businesses today are fighting for... View Details
Keywords: Martha Lagace