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- All HBS Web (1,413)
- Faculty Publications (215)
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- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
structure, formal management processes, information technology, the informal social network, and people. Organizational structure is a natural beginning but most people expect too much from it. There is no "perfect" structure.... View Details
Keywords: by Benson Shapiro
- 03 Oct 2005
- Research & Ideas
The Box Office Power of Stars
course, is only one of many factors that determine a film's market performance. Film characteristics such as story line, genre, and the use of special effects also affect demand. The role of directors and other creative talent could play... View Details
- 29 Jul 2022
- Research & Ideas
Will Demand for Women Executives Finally Shrink the Gender Pay Gap?
counterparts, but a woman in a senior leadership role who switches to a new firm can now expect a salary bump of 25 percent on average, whereas a man making a similar move will see 9 percent more pay, says Paul Healy, the James R.... View Details
Keywords: by Kristen Senz
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
seven “C” attributes shared by effective coronavirus leaders. Calm. Your folks, your employees, your customers, your suppliers, are going to be looking to you as a leader to project a sense of calm through this difficult, uncertain... View Details
Keywords: by Sean Silverthorne
- 25 Oct 2022
- Research & Ideas
Is Baseball Ready to Compete for the Next Generation of Fans?
visiting players come to your ballpark. Gazette: In recent years, English Premier League soccer and Formula One racing, two European sports, have grown significantly among under-40 Americans. Is baseball marketing the game effectively to... View Details
- 15 Mar 2011
- First Look
First Look: March 15
tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management: Organization Design and Behavior. 6th ed., edited by Lawton... View Details
Keywords: Sean Silverthorne
- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
forthcoming Journal of Financial Economics The Effects of Media Slant on Firm Behavior By: Baloria, Vishal P., and Jonas Heese Abstract—The media can impose reputational costs on firms because of its important role as an information... View Details
Keywords: Sean Silverthorne
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
gone. This is an opportunity to learn Slack and Zoom and have a mentor teach you how to use these tools. The second thing is, working remotely is very effective if you can also restructure the organizational processes for how... View Details
Keywords: by Dina Gerdeman
- 27 Apr 2021
- Research & Ideas
IPO or M&A? How Venture Capital Shapes a Startup's Future
a larger acquirer or facing the glare of earnings expectations as a publicly traded company. They should understand what’s at stake with both outcomes before it’s too late. "When I talk to entrepreneurs about this, the lightbulb goes on."... View Details
Keywords: by Rachel Layne
- 25 Sep 2007
- First Look
First Look: September 25, 2007
of its two highest valuations. The utilities are scaled so that the market clears with the participants' purchases proportional to their entitlements. The method is generalized to arbitrary bargaining sets and existence is proved. For two or three participants, the... View Details
Keywords: Martha Lagace
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
center employees are often expected to 'de-Indianize' many elements of their behavior—for example, by adopting a Western accent and attitude," the paper explains. Wipro was dealing with a big dropout dilemma; more than half of its call... View Details
- 31 Jan 2018
- Research & Ideas
American Idle: Workers Spend Too Much Time Waiting for Something to Do
“they really dragged their feet as they got closer to the end of the task.” Brodsky and Amabile dubbed that phenomenon the “deadtime effect,” in contrast to the oft-observed “deadline effect” that sees workers’ productivity increase in response to a time limit. That... View Details
Keywords: by Michael Blanding
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
Chorn asks, "Do you give (mid-range managers) larger incentives in the hope of retaining them?" Special needs sometimes dictate pay in relation to expected performance. Veronica Serrano suggests that this occurs when... View Details
Keywords: by Jim Heskett
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
constant link to the Web that will place today's 56k modem in the history books next to the UNIVAC—promises to transform the advertising industry. Currently only about 1.4 million U.S. households have a high-speed Internet hookup, but that number is View Details
Keywords: by Susan Young
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
implicated in recent acts of corporate malfeasance—could have become so depraved, this is probably the wrong question. Given that human nature does not change much from age to age, the real issue is the effectiveness of the constraints... View Details
- 25 Apr 2011
- Research & Ideas
What CEOs Do, and How They Can Do it Better
Why did you come in late on Tuesday? Did you really need an hour and a half for lunch on Wednesday? Why wasn't that report done by Thursday? For most of us, justifying our schedules is an expected part of the job. But what employee hasn't... View Details
Keywords: by Michael Blanding
- 13 Dec 2021
- Research & Ideas
The Unlikely Upside of Mergers: More Diverse Management Teams
come as analysts predict a coming wave of M&A deals that were long pushed back by the COVID-19 pandemic. As COVID restrictions fade, American companies are expected to move forward with delayed acquisitions in the months ahead, Zhang... View Details
Keywords: by Lane Lambert
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
over organizations. That power was fueled by both a talent shortage and the ability of tech-aided talent to become more effective working remotely. Technology will continue to enhance remote work. But will the talent shortage continue?... View Details
Keywords: by James Heskett
- 15 Feb 2011
- First Look
First Look: Feb. 15
geographically insulate their trades from the broader commerce, creating in effect two circuits. Yet the professionals also promote specific practices of trade within their circuit to help them distinguish their own pursuit from an... View Details
Keywords: Sean Silverthorne
- 15 Apr 2015
- Research & Ideas
Why Americans Voted for an Income Tax
Roosevelt in the 1930s: "With the enactment of the Income Tax Law of 1913, the Federal Government began to apply effectively the widely accepted principle that taxes should be levied in proportion to ability to pay and in proportion... View Details
Keywords: by Matthew C. Weinzierl