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  • 2008
  • Book

Execution Premium: Linking Strategy to Operations for Competitive Advantage

By: Robert S. Kaplan and David P. Norton
In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize... View Details
Keywords: Management Analysis, Tools, and Techniques; Operations; Performance; Strategic Planning; Business Strategy
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  • Research Summary

Management Control Issues of International Ventures

William J. Bruns, Jr. is conducting (with Sharon M. McKinnon of Northeastern University) a field study of control issues that arise in international ventures between U.S. and European companies. Bruns' research is aimed at answering questions raised by earlier... View Details
  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

bonding activity—regular rituals like doing the Walmart Cheer or firing a Nerf toy gun to conclude a project—led to a 16 percent increase in how meaningful employees judged their work to be, according to research by Harvard Business... View Details
Keywords: by Kristen Senz

    Dwight B. Crane

    Mr. Crane was a member of the Finance Faculty at Harvard Business School for a number of years, working primarily in the field of financial institutions and corporate governance.  He taught in the MBA and executive education programs at the School, most recently... View Details

    • 24 Oct 2023
    • Research & Ideas

    When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

    widespread discrimination on Airbnb, leading Airbnb to take steps to mitigate bias and prompting broader discussion across other companies. “Many businesses were unaware of the implications of their decisions,” says Luca, whose research... View Details
    Keywords: by Jay Fitzgerald; Food & Beverage
    • February 2020
    • Supplement

    Indigo Agriculture: Harnessing Nature

    By: Michael W. Toffel and James Barnett
    Indigo Agriculture used a digital-enabled research and development (R&D) process to launch its initial product, microbial coatings for agricultural seeds, which increase crop yields while reducing the need for fertilizers. In doing so, the company developed direct... View Details
    Keywords: Operations; Supply Chain; Social Enterprise; Product Development; Distribution Channels; Business Strategy; Digital Platforms; Environmental Sustainability; Science-Based Business; Climate Change; Agriculture and Agribusiness Industry; Green Technology Industry; United States; Massachusetts
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    • November 2019 (Revised June 2020)
    • Case

    Indigo Agriculture: Harnessing Nature

    By: Marco Iansiti, Michael W. Toffel and James Barnett
    Indigo Agriculture used a digital-enabled research and development (R&D) process to launch its initial product, microbial coatings for agricultural seeds, which increase crop yields while reducing the need for fertilizers. In doing so, the company developed direct... View Details
    Keywords: Carbon Sequestration; Operations; Supply Chain; Social Enterprise; Product Development; Distribution Channels; Business Strategy; Digital Platforms; Environmental Sustainability; Science-Based Business; Climate Change; Agriculture and Agribusiness Industry; Green Technology Industry; United States; Massachusetts
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    • 05 Dec 2023
    • Research & Ideas

    Are Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales

    Virtual tours helped propel homebuying through the height of COVID-19. But now that life is back to normal, new research finds these 3D tours don’t significantly boost sale prices and may even prolong a property’s time on the market. When... View Details
    Keywords: by Rachel Layne; Real Estate

      Robert C. Merton

      Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

      Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

      Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services

        Michael E. Porter

        Michael Porter is an economist, researcher, author, advisor, speaker and teacher. Throughout his career at Harvard Business School, he has brought economic theory and strategy concepts to bear on many of the most challenging problems facing corporations, economies... View Details

        Keywords: biotechnology; e-commerce industry; health care; information; information technology industry; internet; nonprofit industry; service industry; state government
        • 12 Apr 2017
        • Research & Ideas

        Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

        effects of deviations on productivity in their settings,” the researchers write. “Although an initial task sequence assignment might not be optimal, allowing front-line workers to take an active role in... View Details
        Keywords: by Carmen Nobel; Health
        • March 2023
        • Case

        Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (A)

        By: Linda A. Hill and Emily Tedards
        In 2018, Ana Owczarzak was appointed to lead Google Ads' new innovation and accelerator team - the Sales Acceleration and Innovation Labs (SAIL). The purpose of SAIL was to offer testing and incubation services for individuals within Google Ads who were developing new... View Details
        Keywords: Innovation Leadership; Innovation Strategy; Organizational Design; Technology Industry; Advertising Industry; Information Technology Industry; United States
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        • 05 Dec 2006
        • First Look

        First Look: December 5, 2006

        Bowman, Steve LaValle, Vikas Mittal, Das Narayandas, Girish Ramani, and Rajan Varadarajan Periodical:Journal of Service Research 9, no. 2 (November 2006): 184-194 Abstract Conceptually, customer relationship management (CRM) has been... View Details
        Keywords: Sean Silverthorne
        • 05 Feb 2008
        • First Look

        First Look: February 5, 2008

        Fredberg, Michael Beer, Russell Eisenstat, Nathaniel Foote, and Flemming Norrgren Abstract We tend to assume that great leaders must make difficult choices between two or more conflicting outcomes. In an interview study with 26 CEOs of top American and View Details
        Keywords: Martha Lagace
        • January 1993 (Revised April 1995)
        • Case

        Fog of Business, The

        In the mid-1980s, the Holland Sweetener Co. (HSC) was facing the decision whether to enter the European and Canadian aspartame markets, following the ending of NutraSweet's patents there. A major question facing HSC was whether NutraSweet would respond to entry in an... View Details
        Keywords: Risk and Uncertainty; Patents; Competition; Market Entry and Exit; Food and Beverage Industry; Canada; United States; Europe
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        • 15 Sep 2022
        • Blog Post

        6 Things to Know About Sustainability at HBS

        Business and Environment Initiative is a hub for environmentally-focused research and teaching With more than 800 MBA students interested in environmental issues, 40+ affiliated faculty, and over 8,000... View Details
        • Summer 2021
        • Article

        The Cost and Evolution of Quality at Cipla Ltd, 1935–2016

        By: Muhammad H. Zaman and Tarun Khanna
        This article examines the evolution of Indian pharmaceutical manufacturer Cipla towards producing drugs that met the quality standards of European and U.S. regulators. It employs new research in Cipla’s corporate archives, the Creating Emerging Markets database, and... View Details
        Keywords: Cipla; Pharmaceuticals; Drug Quality; Generics; Quality; Standards; Information Technology; Cost; Organizational Culture; Business History; Pharmaceutical Industry; India
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        • April 2020
        • Teaching Note

        Indigo Agriculture: Harnessing Nature

        By: Michael W. Toffel and James Barnett
        Teaching Note for HBS No. 620-024. Indigo Agriculture used a digital-enabled research and development (R&D) process to launch its initial product, microbial coatings for agricultural seeds, which increase crop yields while reducing the need for fertilizers. In doing... View Details
        Keywords: Operations; Supply Chain; Social Enterprise; Product Development; Distribution Channels; Business Strategy; Digital Platforms; Science-Based Business; Agriculture and Agribusiness Industry; Green Technology Industry; United States; Massachusetts
        Related
        • Research Summary

        The Commercialization of Internet Infrastructure

        By: Shane M. Greenstein

        Why did commercial Internet service initially develop in some geographical areas and not others? What determines the success of businesses? What determines the value of Internet services? The research stream developed the first analysis of the Internet access... View Details

        • 27 Mar 2018
        • First Look

        First Look at New Research, March 27, 2018

        associated with the passage of a directive in the European Union (EU) mandating increased nonfinancial disclosure. These disclosures relate to firms’ environmental, social, and governance (ESG) performance and would be applicable to firms... View Details
        Keywords: Sean Silverthorne