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Show Results For
- All HBS Web
(729)
- People (1)
- News (217)
- Research (438)
- Events (1)
- Multimedia (5)
- Faculty Publications (104)
- 15 May 2018
- News
Spreading the Safety Net
greater societal equality and a fiduciary obligation to shareholders, she writes. Like so many companies before us, my company, Rent the Runway, had two tiers of workers. Our salaried employees — who typically came from relatively... View Details
- 14 Sep 2021
- Blog Post
How to Support Your Employees’ Career Development
example, some companies choose to have a career coach on retainer that employees can work with, or they will hire career coaches for employees on an ad-hoc basis for discussions around career progression,... View Details
Keywords: All Industries
- 14 Sep 2021
- Blog Post
How to Support Your Employees' Career Development
some companies choose to have a career coach on retainer that employees can work with, or they will hire career coaches for employees on an ad-hoc basis for discussions around career progression,... View Details
- 20 Aug 2020
- Blog Post
“Business as Usual, In a Different Way” – Creating an Impactful Remote Internship at Actis
they knew exactly where to look to find answers on HR policies, training schedules, and contact information. Looking ahead to 2021, Mason and Henley agree that personalized work plans and the employee... View Details
- 25 Feb 2020
- News
Action Plan: Just Breathe
Health Organization. Whil currently works with nearly 250 companies (including HBS) in 100 countries to offer short, daily online training sessions that give employees the tools they need to manage their... View Details
Keywords: April White
- 04 Dec 2020
- News
Hour by Hour
Courtesy Rahkeem Morris Courtesy Rahkeem Morris Rahkeem Morris (MBA 2018) spent the first 10 years of his work life as an hourly wage earner, moving from one minimum wage job to the next, often unable to transfer learned skills or View Details
- Career Coach
Craig Husa
value to their customers. Craig’s ability and desire to coach team members, both young and old, has been a key to the success of these teams. “The only thing worse than training your employees and having... View Details
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
wavebreakmedia Last month, the venerable organization Coca-Cola publicly announced that a project to hire more Black employees that stemmed from the settlement of a 2000 discrimination lawsuit had failed to achieve its objectives. Along... View Details
Keywords: by James Heskett
- 03 May 2016
- First Look
First Look, May 3, 2016
Overwhelming evidence and experience shows, however, that most companies are unable to transfer employee learning into changes in individual and organization behavior or improved financial performance. Put simply, companies are not... View Details
Keywords: Sean Silverthorne
- July 2019
- Teaching Note
AT&T, Retraining, and the Workforce of Tomorrow
By: William R. Kerr and Carl Kreitzberg
A Teaching Note for the "AT&T, Retraining, and the Workforce of Tomorrow" case study (HBS#820-017). The case describes how AT&T designed and implemented a program to retrain 100,000 of its workers. The case first reviews the technological forces that compelled AT&T to... View Details
Keywords: AT&T; Workforce; Future Of Work; Telecommunications; Unions; Technological Change; Layoffs; MOOCS; Strategic Planning; Employees; Training; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Transformation; Telecommunications Industry; Communications Industry; United States
- 01 Jun 2021
- What Do You Think?
Are Employers Ready for a Flood of 'New' Talent Seeking Work?
willing and able to train new employees in large numbers will have an advantage in this kind of war for talent." That means that we can expect a flood of capable people, mostly women, seeking work during the... View Details
Keywords: by James Heskett
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training by conducting a field experiment in a professional... View Details
Keywords: Dina Gerdeman
- 01 Dec 2020
- What Do You Think?
How Can We Get Companies to Invest More in Low-Wage Workers?
of particular interest: changing tax laws to incentivize Companies to spend more on labor versus machines. The study also suggests enacting an employee training tax credit similar to the federal tax credit... View Details
Keywords: by James Heskett
- 30 Sep 2022
- News
Scaling Hope
son’s life and D’Antonio’s. Today, both men work in the addiction treatment industry. D’Antonio’s son, now with more than six years continuous sobriety, is trained as a peer recovery coach, supporting others struggling with addiction.... View Details
- Web
Diversity | Employment
shared identities, interests, and experiences. Participation in staff affinity groups is open to all and supports our Institutional commitments focused on fostering a more diverse and inclusive culture for all members of the HBS community. African-American At Harvard... View Details
- May 2019 (Revised July 2019)
- Case
Walmart's Workforce of the Future
By: William R. Kerr and Jordan Bach-Lombardo
Faced with intense competition from Amazon, Walmart began a transformation of its operations and workforce in 2015. The goal was to create an omnichannel retail experience for customers that seamlessly joined online and offline shopping. This case explores Walmart's... View Details
Keywords: Walmart; Managing The Future Of Work; Workforce; Automation; Ecommerce; Omnichannel Retail; Operations; Transformation; Employees; Training; Information Technology; Infrastructure; Disruption; Competitive Strategy; E-commerce; Information Infrastructure; Retail Industry
Kerr, William R., and Jordan Bach-Lombardo. "Walmart's Workforce of the Future." Harvard Business School Case 819-042, May 2019. (Revised July 2019.)
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
same time remain flexible enough to source new expertise and knowledge from outside the company." The planned termination of the lowest performing employees was characterized as a way "to forget things we no longer need to... View Details
Keywords: by James Heskett
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
in understanding between departments staffed with employees whose responsibilities and training vary widely? Inherent organizational conflict takes many forms—for example, between home office staff (“who... View Details
- 11 Feb 2021
- News
Retraining for a Post-COVID Workforce
Many of the low-income employees who lost their jobs when white-collar workers stopped commuting may never get those jobs back, according to some economists, who point to COVID’s lasting impacts on the labor market. Now a national... View Details
- 01 Dec 2000
- News
Core Values Keep Airline Flying High
Good people are essential for success. Keep the product and the process simple. Deliver the most reliable service at the lowest cost. Invest the time to connect with employees and customers. These are the basic tenets fueling the... View Details