Employee Training - Publications - Faculty & Research

03 May 2016
First Look

First Look, May 3, 2016

Overwhelming evidence and experience shows, however, that most companies are unable to transfer employee learning into changes in individual and organization behavior or improved financial performance. Put simply, companies are not... View Details

Keywords: Sean Silverthorne

01 Jun 2021
What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

willing and able to train new employees in large numbers will have an advantage in this kind of war for talent." That means that we can expect a flood of capable people, mostly women, seeking work during the... View Details

Keywords: by James Heskett

02 Dec 2019
What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

in understanding between departments staffed with employees whose responsibilities and training vary widely? Inherent organizational conflict takes many forms—for example, between home office staff (“who... View Details

Keywords: by James Heskett; Air Transportation

01 Dec 2000
News

Core Values Keep Airline Flying High

Good people are essential for success. Keep the product and the process simple. Deliver the most reliable service at the lowest cost. Invest the time to connect with employees and customers. These are the basic tenets fueling the... View Details

Keywords: Margie Kelley; Air Transportation; Transportation

January 2011 (Revised March 2011)
Case

Development and Promotion at North Atlantic Hospital

By: Boris Groysberg, Lisa Leffert, Kerry Herman and Libby Williams

Dr. Elizabeth Harris, Chair of the Department of Anesthesiology (DA) at North Atlantic Hospital (NAH), faces several significant challenges. Staff satisfaction surveys confirmed her assessment that department faculty morale was low, the tenure and promotion system was... View Details

Keywords: Training; Employees; Retention; Performance Evaluation; Personal Development and Career; Motivation and Incentives; Health Industry

Citation

Educators

Purchase

01 Apr 2002
News

Siebel Addresses HBS Northern California Club

large part to its founder's emphasis on customer relations over shareholder value. Today, Siebel has over eight thousand employees in more than 34 countries. Fortune magazine ranked the company second in its 2001 listing of the "100... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

11 Apr 2018
Research & Ideas

Sexual Harassment: What Employers Should Do Now

have to go to women for your budget, you don’t dare disrespect those people in power.” Sexual harassment training and more training Simple policy changes can go a long way toward preventing sexual... View Details

Keywords: by Dina Gerdeman

02 Aug 2021
Blog Post

Uncovering the Virtual Advantage at Humana

wealth of resources for leaders to keep remote employees engaged. With this training engrained within the company, Humana managers were ready to bring interns in smoothly and integrate them as members of the... View Details

Keywords: Health Care; Health-Related Services

04 Dec 2020
News

Hour by Hour

Courtesy Rahkeem Morris Courtesy Rahkeem Morris Rahkeem Morris (MBA 2018) spent the first 10 years of his work life as an hourly wage earner, moving from one minimum wage job to the next, often unable to transfer learned skills or View Details

Web

Use of Electronic Resources | Baker Library

including but not limited to the sale of licensed materials Use licensed materials to train artificial intelligence (AI) models, such as large language models (LLMs) Individual resources may have more specific restrictions on use through... View Details

04 Jan 2021
What Do You Think?

How Do We Sustain Organization Diversity?

wavebreakmedia Last month, the venerable organization Coca-Cola publicly announced that a project to hire more Black employees that stemmed from the settlement of a 2000 discrimination lawsuit had failed to achieve its objectives. Along... View Details

Keywords: by James Heskett

15 May 2018
News

Spreading the Safety Net

greater societal equality and a fiduciary obligation to shareholders, she writes. Like so many companies before us, my company, Rent the Runway, had two tiers of workers. Our salaried employees — who typically came from relatively... View Details

Web

Career Outcomes | Research Associates

Career Outcomes Through close collaboration with top-tier faculty, Research Associates position themselves for future success in graduate school, industry, or research roles. A Research Associate position at Harvard Business School is an exceptional View Details

14 Sep 2021
Blog Post

How to Support Your Employees’ Career Development

example, some companies choose to have a career coach on retainer that employees can work with, or they will hire career coaches for employees on an ad-hoc basis for discussions around career progression,... View Details

Keywords: All Industries

14 Sep 2021
Blog Post

How to Support Your Employees' Career Development

choose to have a career coach on retainer that employees can work with, or they will hire career coaches for employees on an ad-hoc basis for discussions around career progression, professional development,... View Details

Web

Diversity | Employment

identities, interests, and experiences. Participation in staff affinity groups is open to all and supports our Institutional commitments focused on fostering a more diverse and inclusive culture for all members of the HBS community. African-American At Harvard Business... View Details

26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training by conducting a field experiment in a professional... View Details

Keywords: Dina Gerdeman

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

industries hire for attitude and train for skills. Regardless of whether it worked elsewhere, they were sure that it didn't apply to health care, where people want the best in skills whether as providers, recipients, or hospital... View Details

Keywords: by Jim Heskett; Health

21 May 2018
Blog Post

Harnessing The Power of Collaboration to Create Opportunity in Chicago

unemployment rate. Not only will this training program serve as a pipeline for industry-trained employees for the businesses located at The Hatchery, but it will also provide a path for a culinary career to... View Details

Keywords: Nonprofit / Government

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

employees that their thoughts are welcome—and that includes inviting people to push back on a company’s strategies when they disagree with plans or recognize flaws. “You are training people to contribute by... View Details

Keywords: by Michael Blanding; Health

Publications