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  • All HBS Web  (1,079)
    • News  (217)
    • Research  (646)
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    • Multimedia  (4)
  • Faculty Publications  (193)

Show Results For

  • All HBS Web  (1,079)
    • News  (217)
    • Research  (646)
    • Events  (1)
    • Multimedia  (4)
  • Faculty Publications  (193)
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  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

defensive or difficult. By contrast, a few highly learning-oriented consultants were able to engage in discussion and analysis that involved raising questions about how they themselves contributed to the problem. In these analytic... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 18 Jun 2013
  • First Look

First Look: June 18

which toolmaking was not central, and those to which toolmaking was important. As for the influence activities that imply toolmaking, we can outline the contours of three modes of operation, which describe experts operating as Compliance Experts, View Details
Keywords: Anna Secino
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

on; beginning an intervention with the offender early on; providing an opportunity for attitude improvement, possibly with the engagement of a counselor or coach; and then terminating in a timely fashion the View Details
Keywords: by James Heskett
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

people to lay off. If, on the other hand, you acquire a company because it is developing a hot technology, your challenge is to hold on to the acquisition's best engineers. These two scenarios require the acquiring company to engage in... View Details
Keywords: by Joseph L. Bower
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

Bergen titled “YouTube Executives Ignored Warnings, Letting Toxic Videos Run Rampant.” The article noted recommendations from current and former employees about ways to alter policies designed to increase “user engagement, ” or the amount... View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
  • 17 Sep 2021
  • Research & Ideas

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

Former Theranos employees began testifying this week against Elizabeth Holmes, the once-celebrated biotech’s founder and CEO, in a criminal trial that has Silicon Valley worried. In opening statements last week, federal prosecutors... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Biotechnology; Technology; Medical Devices & Supplies
  • 09 Aug 2021
  • Research & Ideas

OneTen: Creating a New Pathway for Black Talent

were engaged in an experiment they called ‘school desegregation.’ Being born in the inner city, my younger sister and I were put on busses and sent to better schools that happened to be almost all-white schools. And I got a much more... View Details
Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

educating MBAs at HBS. Martha Lagace: Teachers are leaders, as you argue in your new book, and yet most managers don’t receive any training in teaching. How can managers approach their role in a new way? Thomas DeLong: Their employees... View Details
Keywords: by Martha Lagace; Education
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

entrepreneurs who must come to productive terms with investors, potential employees and board members, technology partners, distributors, and possible acquisitions as well as would-be acquirers. Yet beyond such formal deals, negotiation... View Details
Keywords: by Martha Lagace
  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

model for employers to engage high school students in youth apprenticeships. And the growth of “education as a benefit” models like Guild Education provides good evidence for the potential for employers to integrate postsecondary access... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • 14 Feb 2017
  • Research & Ideas

A Strategy For Steady Leadership in an Unsteady World

Listening only to information sources and opinions that reinforce their own views carries great risk of missing alternate points of view. Instead, leaders need to tap into myriad sources covering the full spectrum of viewpoints by View Details
Keywords: by Bill George
  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

Tenbrunsel, a professor of business ethics at the University of Notre Dame, argue that something they call bounded ethicality leads "even good people to engage in ethically questionable behavior that contradicts their own preferred... View Details
Keywords: by Jim Heskett
  • 02 Oct 2017
  • What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

labeled the leading digital currency, Bitcoin, a “fraud,” likening it to the 17th century tulip bulb mania and adding that he would fire any employee caught trading it. But on October 2, the Wall Street Journal reported that rival Goldman... View Details
Keywords: by James L. Heskett; Financial Services
  • 04 Nov 2015
  • What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

included those that “women have greater analytical skills and coordinate activities with much (greater) ease than men while upholding company values and strategy” (Mathews Daniel Kapito); “Having senior female leaders should lead to higher View Details
Keywords: by James Heskett
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

grocery business in the U.S. Northeast) all follow two principles that make them successful in their fields thanks to their determination to engage their employees, he said. Southwest Airlines, for example, received 149,000 applications... View Details
Keywords: by Martha Lagace
  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

others’ views and insights. Superficial recognition that doesn’t allow women to fully contribute won’t placate employees who feel their voices are unheard. Indeed, lip service can be all the more frustrating, as expressed by one woman... View Details
Keywords: by Kristen Senz
  • 06 Jun 2008
  • What Do You Think?

Why Don’t Managers Think Deeply?

possibility that " managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed by those who engage in... View Details
Keywords: by Jim Heskett
  • 08 Feb 2010
  • HBS Case

Looking Behind Google’s Stand in China

do" policy, or, if you have a clear set of global values that cannot be compromised, you have to decide which countries are off limits. The Foreign Corrupt Practices Act helps U.S. multinationals protect their employees from being... View Details
Keywords: by Sean Silverthorne; Technology
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

the core, and pivot to new opportunities. We provide a top-level overview of major topics and ideas relevant to each concept. We hope you are interested in engaging in further research about any topics that resonate with you and your... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

Even as COVID vaccines begin early deployment, pressure on leaders continues to mount to engage in “Big C” change: rapid course corrections through job cuts, recruiting a fresh management team, and redesigning roles and responsibilities... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
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