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  • 2014
  • Working Paper

The Contaminating Effects of Building Instrumental Ties: How Networking Can Make Us Feel Dirty

By: Tiziana Casciaro, Francesca Gino and Maryam Kouchaki
To create social ties to support their professional or personal goals, people actively engage in instrumental networking. Drawing from moral psychology research, we posit that this intentional behavior has unintended consequences for an individual's morality. Unlike... View Details
Keywords: Networking; Morality; Dirtiness; Power; Networks; Moral Sensibility; Personal Development and Career; Power and Influence
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  • 15 Aug 2023
  • Research & Ideas

Why Giving to Others Makes Us Happy

from an academic perspective and an applied perspective,” Whillans says. “From an academic perspective, we show that large sample sizes are needed to detect the emotional rewards of spending on others. From an applied perspective, as... View Details
Keywords: by Michael Blanding
  • 28 Aug 2023
  • Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

back-to-back meetings lead to a slow build-up of stress. Finally, people tend to engage in “surface acting” (faking emotions that are contextually appropriate) during meetings, which is emotionally draining and correlated with the... View Details
Keywords: by Kristen Senz
  • April 2022
  • Article

Consumers Value Effort over Ease When Caring for Close Others

By: Ximena Garcia-Rada, Mary Steffel, Elanor F. Williams and Michael I. Norton
Many products and services are designed to make caregiving easier, from premade meals for feeding families to robo-cribs that automatically rock babies to sleep. Yet, using these products may come with a cost: consumers may feel they have not exerted enough effort.... View Details
Keywords: Effor; Caregiving; Close Relationships; Symbolic Meaning; Signaling; Relationships; Consumer Behavior; Perception
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    The Art of Giving and Receiving Advice

    Seeking and giving advice are central to effective leadership and decision making, and they require emotional intelligence, self-awareness, restraint, diplomacy, and patience on both sides. But managers tend to view these competencies as “gifts” that one either has... View Details

    • 17 Aug 2020
    • Research & Ideas

    What the Stockdale Paradox Tells Us About Crisis Leadership

    not maintain that people should not try to change external conditions, nor that we should have no emotional responses to them. People are neither sheep nor robots. In the words of Marsha Linehan, the founder of radical acceptance:... View Details
    Keywords: by Boris Groysberg and Robin Abrahams
    • 22 Oct 2013
    • First Look

    First Look: October 22

    Journal of International Business Studies Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams By: Hinds, Pamela J., Tsedal Neeley, and Catherine Durnell Cramton Abstract—Through an... View Details
    Keywords: Sean Silverthorne
    • Program

    Growing as a Purposeful Leader

    create an environment that can unleash the potential of your organization. In parallel, the program will guide you in a profoundly personal exploration that builds your self-awareness and emotional intelligence, delving into the core of... View Details
    • December 2018
    • Article

    Improving Resilience Among Employees High in Depression, Anxiety, and Workplace Distress

    By: Allison L. Williams, Acacia C. Parks, Grace Cormier, Julia Stafford and A.V. Whillans
    Depression and anxiety are costly for both employees and employers, in terms of direct medical costs as well as costs stemming from lost productive time and missed days at work. Resilience training has been shown to improve workplace functioning for employees, which... View Details
    Keywords: Depression; Anxiety; Engagement; Resilience; Presenteeism; Employee Engagement; Mental Health; Employees; Emotions; Health; Internet and the Web; Performance Productivity
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    • 2024
    • Working Paper

    Lessons from an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships

    By: Julian De Freitas, Noah Castelo, Ahmet Uğuralp and Zeliha Uğuralp
    Can consumers form deep emotional bonds with AI and be vested in AI identities over time? We leverage a natural app-update event at Replika AI, a popular US-based AI companion, to shed light on these questions. We find that customers feel closer to their AI companion... View Details
    Keywords: AI and Machine Learning; Welfare; Loss; Well-being; Identity; Perception; Relationships
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    • June 2016
    • Article

    Task Segregation as a Mechanism for Within-Job Inequality: Women and Men of the Transportation Security Administration

    By: Curtis K. Chan and Michel Anteby
    What could explain inequality within a given job between groups of workers, particularly between women and men? Extant workplace inequality scholarship has largely overlooked as a source for inequality the job’s work content—the actual tasks workers perform. It is... View Details
    Keywords: Inequality; Work; Mechanisms And Processes; Stratification; Labor Process; Qualitative Methods (General); Case Method; Field Research; Equality and Inequality; Working Conditions; Gender; Labor; Labor and Management Relations; Air Transportation Industry
    Related
    • Web

    Research Community - Doctoral

    Student Research Emotion Regulation Contagion Drives Reduction in Negative Intergroup Emotions By: Michael Pinus, Yajun Cao , Eran Halperin, Alin Coman, James J. Gross and Amit Goldenberg 06 FEB 2025 |... View Details
    • 05 Dec 2023
    • Research & Ideas

    Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

    worth because of emotions and other factors, a bias called the “winner’s curse.” Through this effort, the researchers collected more than 70,000 decisions. In the second part of the study, the test subjects participated in simple... View Details
    Keywords: by Kara Baskin
    • 03 Oct 2023
    • Research Event

    Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

    emotions are nothing more than signals. This is what Oprah and I write about at the beginning of the book. What are your emotions? Signals. The outside world has things going around. You perceive them. You translate those images and... View Details
    Keywords: by HBS Staff

      Jon M. Jachimowicz

      Jon M. Jachimowicz is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School, where he teaches the Leadership and Organizational Behavior course (LEAD) in the Required Curriculum. He studies... View Details

      • 10 May 2020
      • News

      The Brilliant Success of Shackleton’s Failure

      • 05 Sep 2023
      • Book

      Thriving After Failing: How to Turn Your Setbacks Into Triumphs

      ideal of perfectionism and irrationally avoid giving themselves permission to come up short. When failures happen, Edmondson says, they often conjure reactions of aversion, confusion, and fear, negative emotions that distract people from... View Details
      Keywords: by Michael Blanding
      • Program

      Leading Global Businesses

      of crisis. In parallel, the program will guide you in a profoundly personal exploration that builds your self-awareness and emotional intelligence, delving into the core of your experience to strengthen your capacities as a global... View Details
      • 13 Jan 2003
      • Research & Ideas

      The Subconscious Mind of the Consumer (And How To Reach It)

      "tired" brand explored consumers' hidden thoughts and feelings and discovered a relevant, basic emotion that had been overlooked by all brands in the category. They were able to connect this View Details
      Keywords: by Manda Mahoney
      • Web

      Negotiation, Organizations & Markets - Faculty & Research

      Negotiation, Organizations & Markets Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students February 6, 2025 Article Emotion Regulation Contagion Drives Reduction in Negative Intergroup View Details