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  • November 2022 (Revised October 2024)
  • Case

'A Marshall Plan for Africa': James Mwangi and Equity Group Holdings

By: Caroline M. Elkins, Debora L. Spar, Zeke Gillman and Julia M. Comeau
Financial Inclusion. Dignity. Trust. These were the core principles driving James Mwangi’s transformation of Equity Building Society, insolvent in 1991, into what is, today, Equity Group Holdings, East and Central Africa’s largest retail banking institution. Raised in... View Details
Keywords: Income Inequality; Micro Finance; Microcredit; Microfinance; Banks and Banking; Equality and Inequality; Mission and Purpose; Business Model; Social Entrepreneurship; Financial Services Industry; Financial Services Industry; Africa; Kenya
Related
  • May 2001 (Revised May 2015)
  • Case

Compagnie Lyonnaise de Transport (A)

By: Michael Tushman and Michael J. Roberts
Describes the issues surrounding the funding of a centralized research service that supports two related divisions. The company has a very decentralized and financially driven culture, and the centralized service is used unequally, setting up a conflict. View Details
Keywords: Business Divisions; Organizational Culture; Relationships; Conflict Management; Balance and Stability; Transportation Industry; France
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  • 26 Apr 2024
  • News

Know Your HBS Staff: Joel Pimentel Alves

  • 2011
  • Working Paper

Spatial Determinants of Entrepreneurship in India

By: Ejaz Ghani, William R. Kerr and Stephen O'Connell
We analyze the spatial determinants of entrepreneurship in India in the manufacturing and services sectors. Among general district traits, quality of physical infrastructure and workforce education are the strongest predictors of entry, with labor laws and household... View Details
Keywords: Education; Entrepreneurship; Industry Structures; Infrastructure; Service Industry; Service Industry; India
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  • December 2020
  • Case

Urban Company

By: Krishna G. Palepu
Urban Company is an India-based market platform that helps customers book home services and at home beauty services. The company differentiated itself by investing heavily in building customer trust. Rather than merely positioning itself as a lead generating... View Details
Keywords: COVID-19 Pandemic; Entrepreneurship; Digital Platforms; Emerging Markets; Strategy; Service Delivery; Trust; Service Industry; Service Industry; India
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  • 31 Oct 2019
  • Video

Anu Aga

Anu Aga discusses the decision India-based engineering company Thermax took in 1996 to devote a specific share of profits to social spending, and to focus explicitly on education, supporting schools and the... View Details
  • 08 Jun 2017
  • News

Harvard Business School Announces Social Enterprise Loan Repayment Assistance Program

  • Article

Spatial Determinants of Entrepreneurship in India

By: Ejaz Ghani, William R. Kerr and Stephen O'Connell
We analyze the spatial determinants of entrepreneurship in India in the manufacturing and services sectors. Among general district traits, quality of physical infrastructure and workforce education are the strongest predictors of entry, with labor laws and household... View Details
Keywords: Agglomeration; Development; Entrepreneurship; Service Industry; Service Industry; India; South Asia
Related
  • 07 Nov 2023
  • Blog Post

Get to Know the HBS Armed Forces Alumni Association

development and job search process of members, and raise awareness and support for the military among the members of the Harvard University community. The AFAA welcomes service members and veterans from all... View Details
  • 03 Jul 2017
  • Blog Post

4 Ways HBS Alumni Utilize Baker Library

his role as Director of Business for Baker, Jim Borron supports alumni and ExEd participants by helping them understand and take advantage of the information services and products offered by the library.... View Details
  • 07 Apr 2014
  • Video

Professor Despande Talks The Multimedia Case "Terror at the Taj"

    James L. Heskett

    James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

    • 15 Feb 2000
    • Lessons from the Classroom

    Delivering Information Services: A 30-Year Perspective

    As the information economy emerges and technology transforms "business-as-usual," senior-level executives need to understand the "big picture" of how IT impacts their entire organization—from top to bottom. The HBS Executive View Details
    Keywords: by Staff
    • 25 Apr 2014
    • Video

    Rob Panoff - Making A Difference

    • March 2000 (Revised November 2001)
    • Case

    Rosenbluth International and Biztravel.com

    Rosenbluth, the third largest U.S. travel agency, uses the Internet to serve new customers with a high-service strategy. Rosenbluth acquires Biztravel.com and integrates the customer support and logistics aspects of service delivery. View Details
    Keywords: Horizontal Integration; Internet and the Web; Service Delivery; Acquisition; Travel Industry; United States
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      W. Earl Sasser

      Earl Sasser is a Baker Foundation Professor at Harvard Business School and has been a member of the faculty there since 1969. He received a B.A. in Mathematics from Duke University in 1965, an MBA from the University of North Carolina in 1967, and a Ph.D. in... View Details

      Keywords: education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry; education industry
      • 17 Nov 2023
      • Blog Post

      HBS Veteran Spotlight: Rex Willis (MBA 2024)

      School as an active-duty service member has been an immensely enriching experience, blending my military background with a dynamic academic environment. The school's emphasis on leadership and diverse perspectives has allowed me to... View Details
      • 28 May 2014
      • Video

      Sal Khan - Making A Difference

        Leonard A. Schlesinger

        Leonard A. Schlesinger is Baker Foundation Professor at the Harvard Business School where he serves as Chair of the School’s Practice based faculty and faculty Chair of the MBA Field Global Immersion program. He has served as a member of the HBS faculty from 1978 to... View Details

        • February 2016 (Revised December 2016)
        • Case

        IMAX: Scaling Personalized Learning in India

        By: John Jong-Hyun Kim, Michael Chu and Rachna Tahilyani
        IMAX is a provider of comprehensive testing and personalized content across mid-range and low-cost private K-10 schools in India. It aims to improve learning outcomes by providing schools with an integrated product suite including textbooks, workbooks, assessments,... View Details
        Keywords: Curriculum and Courses; Learning; Acquisition; Business Strategy; Growth and Development Strategy; Education Industry; India
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