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  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

with respect and understanding. The payback is impressive." Several commented on the demands that NSM places on management in an uncertain environment and the need for communication. For example, Amitava commented that NSM is a good... View Details
Keywords: by James Heskett
  • 05 Nov 2001
  • Research & Ideas

Venture Capital Goes Boom—or Bust?

financier, a public stock offering, or some other source. But potential investors often greet entrepreneurs' business plans with skepticism, or worse, turn them down entirely. Alternatively, some investors demand a large equity stake in... View Details
Keywords: by Paul A. Gompers & Josh Lerner
  • 24 Sep 2013
  • First Look

First Look: September 24

investigate whether government green procurement policies stimulate private-sector demand for similar products and the supply of complementary inputs. Specifically, we measure the impact of municipal... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2012
  • First Look

First Look: December 4

long-term growth to boost short-term performance. We investigate 495 transactions with a focus on one form of long-term activities, namely investments in innovation as measured by patenting activity. We find no evidence that LBOs decrease... View Details
Keywords: Carmen Nobel
  • 04 Oct 2016
  • First Look

October 4, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51680 forthcoming Journal of Financial Economics What Do Measures of Real-Time Corporate Sales Tell Us About Earnings Surprises and Post-announcement Returns? By: Froot, Kenneth A., Namho... View Details
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

rather this erroneously imputed utility that lingers in memory. Here we review the roles of these streams of utility in shaping preferences, and discuss how neuroimaging offers unique possibilities for disentangling their independent contributions to behavior. Supply... View Details
Keywords: Martha Lagace
  • 17 Apr 2012
  • First Look

First Look: April 17

solutions in the form of software and hardware platforms, Intel Corporation, a leading semiconductor manufacturer in the United States, introduces a pilot project in India for testing a new platform that allows monitoring and demand... View Details
Keywords: Carmen Nobel
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

Abstract Financial statements are the basis for a wide range of business analysis. Managers, securities analysts, bankers, and consultants all use them to make business decisions. There is strong demand among business students for course... View Details
Keywords: Martha Lagace
  • January 2015 (Revised July 2019)
  • Case

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

contribute to understanding the contingent effects of policy on organizations and the rise of large corporations in the twentieth century. Download the paper: http://www.hbs.edu/research/pdf/09-025.pdf Over-reaction to Demand Changes Due... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2019
  • Research & Ideas

What Hospitals Must Learn to Compete

is even harder to measure than price. But there’s a great amount of price variation that doesn’t seem to be correlated to quality (at least to quality that we can measure). Which brings us to the question of why: Why can an industry like... View Details
Keywords: by Alumni Bulletin Staff; Health
  • 16 Apr 2019
  • First Look

New Research and Ideas, April 16, 2019

increasingly used as a key input by firms, understanding its impact on productivity becomes critical. This study measures the firm-level productivity impact of nonpecuniary (free) OSS and finds a positive and significant value-added... View Details
Keywords: Dina Gerdeman
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

one part of the big picture when it comes to monitoring customer health." Linking such feedback to relationship performance completes the customer management process loop. This requires tracking profitability at the customer level—a potentially difficult task,... View Details
Keywords: by Peter K. Jacobs
  • 18 Mar 2014
  • First Look

First Look: March 18

survey data, however, suffers from two main limitations: First, it reveals little about individuals' actual registration or donation behavior. Second, past studies' reliance on average survey measures may have concealed variation within... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2016
  • First Look

August 23, 2016

alternative measures of trade costs, address potential reverse causality, and explore regional patterns. CEO Personality and Firm Policies By: Gow, Ian D., Steven N. Kaplan, David F. Larcker, and Anastasia A. Zakolyukina Abstract—Based on... View Details
Keywords: Sean Silverthorne
  • 17 May 2004
  • Research & Ideas

Why We Don’t Study Corporate Responsibility

purpose to orient a company's activities, lend strategic direction, distinguish the company's activities and position, and infuse meaning and motivation into the efforts and activities of employees. Fourth, the purpose of the corporation and View Details
Keywords: by Manda Salls
  • 19 Apr 2011
  • First Look

First Look: April 19

Becker, Zoran Ivkovic, and Scott Weisbenner Publication:Journal of Finance 66, no. 2 (April 2011) Abstract : We exploit demographic variation to identify the effect of dividend demand on corporate payout policy. Retail investors tend to... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

the organization to support One Report in terms of measurement methodologies, processes, policies, structure, compensation, internal reporting, and external reporting. Excerpt From One Report: Integrated Reporting For A Sustainable... View Details
Keywords: by Martha Lagace
  • 06 Nov 2018
  • First Look

New Research and Ideas, November 6, 2018

and Adi Sunderam Abstract—We develop three novel measures of how much of the price impact of their trading different mutual funds internalize. We show that mutual funds that internalize more of their price impact hold larger cash buffers... View Details
Keywords: Dina Gerdeman
  • 10 Oct 2000
  • Research & Ideas

Cross-Sector Collaboration: Lessons from the International Trachoma Initiative

relationships that are more intense and involve joint value creation. "The shift," they continue, "represents an opportunity to magnify the social value and the benefits to the partners, but carries with it greater challenges and managerial View Details
Keywords: by Diana Barrett, James Austin & Sheila McCarthy

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