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Show Results For
- All HBS Web
(2,566)
- People (2)
- News (490)
- Research (1,702)
- Events (3)
- Multimedia (9)
- Faculty Publications (945)
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- 01 Dec 2009
- News
Online Entrepreneur
In September, the Greater Boston Chamber of Commerce announced that its 2009 Entrepreneur of the Year is Diane Hessan (MBA ’77), president and CEO of Communispace Corporation, a firm that helps companies generate customer insights via... View Details
- 01 Dec 2014
- News
Case Study: Growing the Family Business
cleanliness and are staffed with teachers who use a proprietary curriculum to create an educational environment. Customers pay a significant premium for convenience—as much as $13 an hour for infant care versus $4 an hour or less for... View Details
- 24 Sep 2020
- News
The Race for a Vaccine
was hampered by a lack of test subjects; on the investor side, there was no longer a ready customer base for a SARS vaccine. None ever came to market. In the early days of January 2020, before anyone fully understood how widespread the... View Details
- 01 Mar 2010
- News
Sole Mates
FDA to work 1 million acres of forest, a concession worth hundreds of millions of dollars. Every word of the company’s forty-page proposal was plagiarized from a U.S. Forest Service report on woodlands 7,000 miles away. And even though I... View Details
- 01 Dec 2003
- News
Selling Digital Privacy
marketing companies to sell it. Consumers, he asserts, have much to gain — be it money, price discounts, better customer service, or products tailored specifically to their needs. In the current system, information that is gathered about... View Details
- 16 May 2018
- News
ALUMNI NVC Finals and Regional Roundup
WeMaintain, an elevator maintenance services platform that pairs elevator mechanics with property managers and parts suppliers, “revolutionizing customer experience and empowering mechanics.” “The HBS Club... View Details
Keywords: Margie Kelley
- 01 Sep 2010
- News
Letters to the Editor
article in a business journal that gives as strong, comprehensive, and accurate a depiction of corrupt business practices as “Show Me the Money.” My own career was mostly in the Foreign Service when I had occasion to see and lament most... View Details
- 01 Dec 2007
- News
A View from the Top
sector of the Philippine economy. For Sir Martin Sorrell (MBA ’68), it was “bringing up three boys who we couldn’t figure out how to turn into girls.” As group chief executive of WPP Group plc, one of the world’s largest advertising and marketing View Details
- 01 Jun 2017
- News
Life in Lockdown
intense and very structured: take a concept idea and get to a real prototype for customers to interact with by the end of the day,” Sapone says. On Wednesday of that first Startup Lockdown, the group worked on a concept then called... View Details
- 13 Jan 2021
- News
Silicon Valley’s “Detroit Moment”
without it. Poindexter: I talk a lot to my customers about what life is like without electricity. And one of the most profound things that they said to me was, "Life without electricity, you're always rushing." And it's because you have... View Details
- 13 Jun 2017
- News
Finding Common Ground
company seem bigger than it actually was. He was almost discovered when a Japanese customer arrived in the United States and insisted they meet and go to dinner. Two years shy of legal drinking age, Crespin spent the evening in mortal... View Details
Keywords: Ralph Ranalli
- 13 Nov 2020
- News
Insatiably Curious
college, Ma worked as a project manager at Hewlett-Packard (HP), where she first realized she had an interest in business. “I had this insatiable curiosity about HP’s customers and the company’s competition,” she recalls. “I also found... View Details
- 12 May 2016
- News
Food Rescue Is on a Mission
models are very powerful,” he explains. “We have trucks that do deliveries, but the innovation is in how we are able to suit local needs, with many different collection models customized for local circumstances.” For Carson, a founder of... View Details
Keywords: Jill Radsken
- 01 Sep 2003
- News
Incentives and Operational Excellence
common to both major corporations and mom-and-pop shops, and offered practical solutions based on his research. One case Narayanan used to illustrate his point involved a family-owned video store. Generally in the past, he said, as many as 25 percent of rental View Details
- 01 Jun 2003
- News
Up Against The Firewall
organization.” In the MBA and Executive Education programs, Austin teaches a case he coauthored (with Larry Leibrock and Alan Murray) called “The iPremier Co.: Denial of Service Attack.” Raising the kinds of questions and dilemmas cited... View Details
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
find an area where narrow AI is not having an impact,” says Seseri, which raises questions for business leaders in all sectors. How can e-commerce businesses benefit from artificial intelligence in the near future? And how will potential View Details
Keywords: April White
- 01 Oct 2001
- News
Ready for Takeoff: Web Portal Enters Second Phase
After two years of building its readership, honing its mission, and crafting fresh, insightful content, HBS Working Knowledge is poised for the next stage of its development. "It's an exciting time. We launched the original product with solid content and a strong View Details
- 01 Mar 2005
- News
Answering the Call
things,” Benihana ads promised). Illustration by PJ Loughran After reading in a trade publication about Benihana’s innovative and efficient use of labor and layout to lower costs and facilitate customer turnaround times, Professor Earl... View Details
- 03 Mar 2020
- News
Can This Man Change the American Diet?
in the Boston area, Clover serves an always-changing, all-vegetarian menu to a 90 percent non-vegetarian customer base. In this episode of Skydeck, associate editor Julia Hanna takes listeners behind the scenes at a Clover food... View Details
Keywords: Agriculture
- 01 Sep 2013
- News
A Focus on You
To sweeten the deal, we have something big to offer in exchange. Beginning this month, HBS is launching a brand-new Alumni website, featuring personalized content delivery (based on your profession and unique interests), customized events... View Details