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    • News  (172)
    • Research  (535)
  • Faculty Publications  (120)

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  • All HBS Web  (986)
    • People  (5)
    • News  (172)
    • Research  (535)
  • Faculty Publications  (120)
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  • 29 Oct 2014
  • Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

not commercialize the innovations. It was Steve Jobs and his Apple team that saw the possibilities during visits in 1979 and made them the cornerstone of the Macintosh. In other words, while Xerox may have invented many wonderful things,... View Details
Keywords: by Michael Blanding; Technology
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

solution for B2B CRM, or would a stripped down, more functional UI produce more efficiency for the customers who interacted with the bot? Historically, HubSpot had “practiced what it preached,” using its own products to build its... View Details
Keywords: Dina Gerdeman
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

while aiming for consistency and managing complexity. The case concludes with a description of new challenges as the district faces political unrest, shrinking enrollments, and decreased funding. Hiroshima and her team wrestle with... View Details
Keywords: Martha Lagace
  • 27 Jun 2024
  • Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

year filled with fast-moving developments in generative AI, the incorporation of the tools into search and shopping functions sheds light on just how powerful AI-enhanced search engines like Microsoft Bing could become. For instance,... View Details
Keywords: by Ben Rand; Technology
  • 16 Nov 1999
  • Lessons from the Classroom

Leading Change and Organizational Renewal

manager to the corporate officer who might manage a portfolio of businesses. However, it is also appropriate for the functional manager who clearly is on a general management track. Tushman: Companies do gain by having multiple... View Details
Keywords: by Staff
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

the lowest employee satisfaction scores and highest employee turnover rate among all of the departments at EMU. Furthermore, her new unit was infamous for its culture of confrontation, blaming, and favoritism. The staff that has remained is dissatisfied, unmotivated,... View Details
Keywords: Martha Lagace
  • 17 Aug 2010
  • First Look

First Look: August 17

its own functionality with the target's in a multi-platform bundle that leverages shared user relationships. We build upon the traditional view of bundling for economies of scope and price discrimination and extend this view to include... View Details
Keywords: Martha Lagace
  • 24 Oct 2006
  • First Look

First Look: October 24, 2006

  Working PapersManaging Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning Authors:Rogelio Oliva and Noel Watson Abstract To date, little research has been done on managing the... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

the thin crossing points of the task network, which correspond to module boundaries. Therefore, transactions are more likely to be located at module boundaries than in their interiors. Several implications arise from this theory. Among... View Details
Keywords: Martha Lagace
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

organization strategy to enable the different functions to work together to bring products to market more quickly. As Ludwig grappled with a way to jumpstart change at DIS, he began to suspect that people throughout the unit were talking... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 23 Nov 2010
  • First Look

First Look: November 23

http://www.hbs.edu/research/pdf/11-048.pdf Regulating for Legitimacy: Consumer Credit Access in France and America Author: Gunnar Trumbull Abstract Theories of legitimate regulation have emphasized the role of governments either in fixing market failures to promote... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2014
  • First Look

First Look: August 5

Case 614-063 Merrimack Pharmaceuticals, Inc. (A) In 2006, Merrimack Pharmaceuticals was a fast-growing biotechnology company. Its leadership team was divided over whether to keep R&D organized in View Details
Keywords: Sean Silverthorne
  • 11 Jan 2000
  • Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

wherein managers work in cross-border teams to resolve a variety of complex, international, management problems. The challenges they encounter are much like those of the "virtual" teams at the... View Details
Keywords: by Staff
  • 23 May 2000
  • Research & Ideas

The Emerging Art of Negotiation

remarks of that nature. Crossing Cultures Negotiating across cultures is cited in the article as being "akin to a dance in which one person does a waltz and another a tango." So what can negotiators do to make the process a... View Details
Keywords: by Martha Lagace
  • 12 Feb 2001
  • Research & Ideas

Creating Value Across Borders

With many of today's entrepreneurs starting ventures simultaneously in several countries, it is critical for the global businessperson to understand the financial and business environments in different countries and to accurately assess investment opportunities that... View Details
Keywords: by Staff
  • 15 Nov 2010
  • Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

ultimately a cross-functional issue that involves how other functions in the firm interact with sales. Third, and I want to emphasize this, aligning strategy and sales is ultimately a leadership issue, not just a sales or strategy issue.... View Details
Keywords: by Sean Silverthorne; Retail
  • 01 Sep 2009
  • First Look

First Look: September 1

experience yields improved performance. Experience, however, can take many forms. Building on recent studies on learning in operations, we distinguish between repetition of task (i.e., prior experience with the task) and repetition of interaction (i.e., prior... View Details
Keywords: Martha Lagace
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

Chinese national, and deliver it to him in person. Recalls Klump, "I had achieved success, was enjoying rapid promotions, and worked well with my manager. When it came time for him to receive feedback, he encouraged direct communication from all View Details
Keywords: by Garry Emmons
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

"get unstuck" can put your career and personal life—as well as the healthy functioning of your team or organization—at risk. In Getting Unstuck, business psychologist and researcher Timothy Butler... View Details
Keywords: Sean Silverthorne
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

research and discuss his contributions to management and economics. We look at three distinct bodies of work. In the first, Clark (in conjunction with Robert Hayes and Steven Wheelwright) argued that the abandonment by U.S. managers of manufacturing as a strategic... View Details
Keywords: Martha Lagace
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