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Show Results For
- All HBS Web
(1,369)
- News (199)
- Research (968)
- Events (4)
- Multimedia (3)
- Faculty Publications (314)
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- 26 Aug 2002
- Research & Ideas
High-Stakes Decision Making: The Lessons of Mount Everest
to avoid repeating the mistakes of the past seems like an admirable goal. Naturally, some observers attribute the poor performance of others to human error of one kind or another. They blame the firm's leaders for making View Details
Keywords: by Michael A. Roberto
- 08 Nov 2011
- First Look
First Look: Nov. 8
industry to measure to what extent waiting-time performance impacts different firms' market shares and price decisions. We report on a large-scale empirical industrial organization study in which the demand equations for fast-food... View Details
Keywords: Sean Silverthorne
- 2018
- Working Paper
How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections
By: Maria Ibanez and Michael W. Toffel
Many production processes are subject to inspection to ensure they meet quality, safety, and environmental standards imposed by companies and regulators. Inspection accuracy is critical to inspections being a useful input to assessing risks, allocating quality... View Details
Keywords: Assessment; Bias; Inspection; Scheduling; Econometric Analysis; Empirical Research; Regulation; Health; Food; Safety; Quality; Performance Consistency; Performance Evaluation; Food and Beverage Industry; Service Industry
Ibanez, Maria, and Michael W. Toffel. "How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections." Harvard Business School Working Paper, No. 17-090, April 2017. (Revised October 2018. Formerly titled "Assessing the Quality of Quality Assessment: The Role of Scheduling". Featured in Forbes, Food Safety Magazine, and Food Safety News.)
- 24 Jul 2000
- Research & Ideas
Value Maximization and Stakeholder Theory
choose among alternative policy options), what would it be? Or, even more simply, How do we want the firms in our economy to measure better versus worse?" It's tempting to consider value simply as a matter of maximizing the short-term financial View Details
Keywords: by Michael C. Jensen
- 02 Sep 2015
- What Do You Think?
What's Wrong With Amazon’s Low-Retention HR Strategy?
“Amazon’s business model is perhaps about scale, automation and efficiency. I will imagine the HR or people strategy would be geared towards attracting and retaining the employees that will help to accelerate and improve these key View Details
- 04 Sep 2007
- Research & Ideas
Jumpstarting Innovation: Using Disruption to Your Advantage
critical business imperative. Executives realize that radical change is needed, and they do not feel equipped to make those changes. Disruptive Change As A Source Of Innovation Why do we see this increasing interest? One of the things we... View Details
Keywords: by Lynda M. Applegate
- 14 Sep 2023
- Research & Ideas
Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?
So much has changed since a groundbreaking study found that daughters of working moms often perform better in their own careers than daughters of stay-at-home moms—and are just as happy, to boot. Diversity, equity, and inclusion efforts... View Details
Keywords: by Kara Baskin
- 02 Feb 2016
- First Look
February 2, 2016
Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which different results were shown to users... View Details
Keywords: Sean Silverthorne
- 24 Mar 2022
- Research & Ideas
Rituals at Work: Teams That Play Together Stay Together
Love them or hate them, team-building rituals can fortify bonds among coworkers and create the shared sense that work is more meaningful, which may be especially critical now as managers look to reconnect colleagues re-adjusting to work... View Details
Keywords: by Kristen Senz
- February 2021 (Revised June 2021)
- Case
Barbarians at the Gate or Turnaround Gurus? Private Equity and the Rise of the LBO
By: Tom Nicholas and John Masko
During the 1980s, leveraged buyouts (LBOs) and the private equity (PE) firms responsible for carrying them out revolutionized both investment and management in the U.S. Between 1980 and 1989, buyout activity in the U.S. surged from $1 billion per year to $60 billion.... View Details
Keywords: Leveraged Buyouts; Mergers and Acquisitions; Business Conglomerates; Restructuring; Borrowing and Debt; Private Equity; Bonds; Investment Return; Institutional Investing; Profit Sharing; Business History; Management Style; Private Ownership; Performance Effectiveness; Value Creation; Financial Services Industry; United States
Nicholas, Tom, and John Masko. "Barbarians at the Gate or Turnaround Gurus? Private Equity and the Rise of the LBO." Harvard Business School Case 821-016, February 2021. (Revised June 2021.)
- September 1996 (Revised April 1998)
- Case
Mobil USM&R (B): New England Sales and Distribution
By: Robert S. Kaplan
The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An initial strategic planning exercise identified a high-priority list of opportunities that blended the parent... View Details
Keywords: Balanced Scorecard; Adoption; Strategic Planning; Customization and Personalization; Management Practices and Processes; Growth and Development Strategy; Measurement and Metrics; Motivation and Incentives; Performance Evaluation; Energy Industry; Mining Industry; United States
Kaplan, Robert S. "Mobil USM&R (B): New England Sales and Distribution." Harvard Business School Case 197-026, September 1996. (Revised April 1998.)
- 2014
- Article
Unequality: Who Gets What and Why It Matters
Who should get what, and what are the consequences? Economic inequality in the United States has been rising for decades, yet only recently have behavioral scientists explored two central questions surrounding the optimal level of inequality. First, what are the... View Details
Keywords: Inequality; Ethics; Productivity; Gambling; Equality and Inequality; Fairness; Income; Performance Productivity; United States
Norton, Michael I. "Unequality: Who Gets What and Why It Matters." Policy Insights from the Behavioral and Brain Sciences 1, no. 1 (2014): 151–155.
- 15 Feb 2022
- Book
When Working Harder Doesn’t Work, Time to Reinvent Your Career
orchestra as a soloist just within reach. But suddenly, his performance started to worsen. No amount of practice or specialized training helped. In fact, the harder he raged against his decline, the faster it inevitably came. He took a... View Details
Keywords: by Avery Forman
- 28 Sep 2010
- First Look
First Look: September 28, 2010
sociology in order to understand this critical turning point in German family business history. The book analyzes changes in ownership and management, dynastic, and succession strategies, as well as the "psychology of... View Details
Keywords: Sean Silverthorne
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
investment that immediately improved its ecommerce infrastructure. Walmart has also piloted and invested in robots to perform a variety of functions, from unloading trucks to scrubbing floors to scanning shelves and bringing items out of... View Details
- 08 Apr 2010
- Working Paper Summaries
Multinational Strategies and Developing Countries in Historical Perspective
Keywords: by Geoffrey Jones
- 31 Oct 2023
- Research & Ideas
Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change
were less likely to appoint a Black teammate to a leadership position, compared with those who weren’t exposed to this research. Those hearing the business case were also less likely to agree that racially diverse teams perform better. In... View Details
- 28 Jun 2011
- First Look
First Look: June 28
Authors:Ioannis Ioannou and George Serafeim Publication:Business Strategy Review (May 2011) Abstract We are exploring the value of forcing corporations to issue sustainability reports, which provide information about corporate performance... View Details
Keywords: Sean Silverthorne
- 09 Sep 2008
- First Look
First Look: September 9, 2008
agencies. While negative ratings may "shame" firms that are performing poorly, the threat of regulatory action and the presence of "low hanging fruit" are important drivers of how firms respond to information-based... View Details
Keywords: Sean Silverthorne
- 09 Dec 2002
- Research & Ideas
Unilever—A Case Study
This article considers key issues relating to the organization and performance of large multinational firms in the post-Second World War period. Although foreign direct investment is defined by ownership and control, in practice the... View Details