Creating Connections - Publications - Faculty & Research

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

skills such as creating television ads and public-service announcements by joining teams formed to serve new accounts. 3. Focus on relationships. For many employees, loyalty is born or cemented through relationships with supervisors and... View Details

Keywords: by Lauren Keller Johnson

15 Jan 2013
First Look

First Look: January 15

& Kapoor, 2010; Iansiti & Levien, 2004; von Hippel, 1988). Ecosystems generally encompass numerous corporations, individuals, and communities that might be individually autonomous but related through their connection with an... View Details

Keywords: Sean Silverthorne

01 Feb 2011
First Look

First Look: Feb. 1

Smith, Maryanne Lewis, and Michael Tushman Publication:In Handbook on Positive Organizational Psychology, edited by K. Cameron and G. Spreitzer. Oxford University Press, in press Abstract Positively deviant organizations are sustainable, achieving organizational peak... View Details

23 Jun 2008
Research & Ideas

Innovative Ways to Encourage Personal Savings

and I try to keep our connections in the communities we serve by talking with people. We come away from these encounters with a sense of optimism. Low- and moderate-income individuals, by and large, want to take care of their families.... View Details

Keywords: by Martha Lagace; Financial Services

24 Aug 2020
Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

environment where they feel more productive (even though some of their colleagues might feel more productive at home), or they find it easier to connect with people at the office. “These challenges can be overcome, but managers need to... View Details

Keywords: by Kristen Senz

08 Feb 2000
Research & Ideas

Building Effective R&D Capabilities Abroad

products from development to market at an ever more rapid pace." In the following excerpt, Kuemmerle examines two foreign R&D sites created to meet those two needs: a home-base-augmenting site, in which information flows from the... View Details

Keywords: by Walter Kuemmerle

12 Mar 2013
First Look

First Look: March 12

But there's a growing consensus that ads don't work on mobile devices; consumers just don't like them. Instead of creating tiny banner ads, smart marketers will turn to apps to reach customers and engage them. Effective apps will do one... View Details

Keywords: Sean Silverthorne

30 Jul 2013
First Look

First Look: July 30

in supporting the emergence of "High Road" strategies that lead to better New Growth Path-related outcomes. It then focuses on creating a new set of data that can start shedding light on the empirical relevance of this... View Details

Keywords: Anna Secino

30 Aug 2016
First Look

August 30, 2016

Rapidly Developed Patient-Centered Outcome Measures By: Shah, Kevin P., Tracy E. Spinks, and Thomas W. Feeley Abstract—In 2014, The University of Texas MD Anderson Cancer Center created a streamlined process for developing measure sets... View Details

Keywords: Carmen Nobel

18 Dec 2012
First Look

First Look: December 18

engage in self-creation and the utility that they derive from such activities. We propose that creating products fulfills consumers' psychological need to signal competence to themselves and to others, and that feelings of competence... View Details

Keywords: Carmen Nobel

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

they act as sponsors of the specific initiatives that are most closely connected to their areas of expertise, letting assigned “initiative owners” take full-time responsibility for their projects. The central project of any agile... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

29 May 2018
First Look

New Research and Ideas, May 29, 2018

Purchase this case:https://hbsp.harvard.edu/product/418007-PDF-ENG Harvard Business School Case 218-109 Ashar Group: Brokers and Co-opetition in the Life Settlement Industry Connecting life insurance policyholders with potential investors... View Details

Keywords: Dina Gerdeman

16 Jul 2013
First Look

First Look: July 16

specifically economic knowledge, in twentieth century America. We use the Wharton School as an illustration of the earliest trends and dilemmas (c. 1900-1930), when business schools found themselves caught between their business View Details

Keywords: Anna Secino

28 Apr 2011
Op-Ed

While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home

to power smaller ones. Small and midsized companies create the vast majority of jobs, but they often depend on big company purchases for their revenues and growth. Large companies, which have tended to be net job-shedders rather than... View Details

Keywords: by Rosabeth Moss Kanter

23 Jan 2020
Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

to ship it from overseas. And through the magic of capitalism, once you set it up, it’s self-sustaining.” Beyond that one community, the grain aggregator was able to upgrade its infrastructure, allowing other communities to improve as well, View Details

Keywords: by Michael Blanding

31 Aug 2011
Research & Ideas

Improving Fairness in Flight Delays

carriers. "Southwest also flies into airports that are less capacity constrained, they have fewer connecting passengers, and their schedules tend to be flatter over the day," Fearing observes. "Many of the legacy carriers... View Details

Keywords: by Julia Hanna; Entertainment & Recreation; Air Transportation

17 Apr 2017
Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

The so-called chicken-and-egg problem is arguably the most discussed and most obvious business dilemma in the sharing economy. Platform providers–like Uber, Airbnb, or Etsy–rely on both consumers and producers to create and sustain a... View Details

Keywords: by Carmen Nobel; Service

23 Aug 2004
Research & Ideas

Strategy for Small Fish

Creation The first driver of an effective niche strategy is value creation. Specialize in unique capabilities. An effective niche strategy creates value by selecting a specialization that is truly different and whose differences are... View Details

Keywords: by Marco Iansiti & Roy Levien

23 Apr 2001
Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

kitchen; Howard Schultz's early office was the prep room for his first café; and Michael Dell began assembling PCs in his college dorm room. How did they go from these beginnings to creating global organizations that became industry... View Details

Keywords: by Martha Lagace

07 Sep 2016
What Do You Think?

How Can the Threat of Networks Be Reduced?

fourth, “Do not connect it to anything.” But surely the genius that created the internet that makes so much connectivity, speed, and information exchange possible today can outthink the hackers who would... View Details

Keywords: by James Heskett

Publications