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Greenhill House | About

(1890-1970), US treasury secretary under President Dwight D. Eisenhower from 1953 to 1957. An attorney from Michigan, Humphrey became a leader in the American steel industry as the president of the M.A. Hanna Company and consulted with... View Details

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

little performance variability—because the tasks are standard, because the firm or industry has reduced variability, or because the business model limits the bandwidth of performance variance. Think about the difference between sales personnel at Nordstrom, where... View Details

Keywords: by Carmen Nobel

23 Sep 2022
Research & Ideas

8 Strategies to Sustain Business Innovation

Sooner or later, every company runs into challenges that force them to make tough trade-offs during the innovation process. Harvard Business School associate professor Rory McDonald calls these moments “tensions.” The streaming service... View Details

Keywords: by Lane Lambert

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has View Details

Keywords: by Kristen Senz

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HBS Alumni Conference: Accelerating Climate Solutions - Alumni

startup experience. Colson spent the majority of her career managing natural gas combined-cycle plants at NextEra Energy. She also worked in management consulting at Boston Consulting Group, where she... View Details

01 Jun 2024
News

Quantum Leap

“This is the first new kind of computer in 75 years,” says John Levy (MBA 1979), CEO of the quantum computing startup SEEQC. “And we’re building it on a chip!” Strolling through his company’s design and testing facility in Elmsford, New York, Levy looks less like a... View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

consultant with National Economics Research Associates on high-profile antitrust cases: Microsoft and Visa, mainly. Economics consulting is very different from management consulting. It involves coming up... View Details

Keywords: by Sean Silverthorne; Technology

26 Apr 2024
Blog Post

How I Spent my 2+2 Deferral: Matthew Young

at McKinsey as a consultant working primarily in their Mergers & Acquisitions and Financial Services group before making a career pivot. In 2021, I joined the NFL’s Washington Commanders for the last two... View Details

01 Jun 2023
News

Buy Big, Sell Small

brands and SKUs,” she says. Shruti, who graduated at the top of her class at the Indian Institute of Technology and had experience in consulting and impact investing, came to HBS to gain the skills to launch an India-based impact... View Details

Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade

22 Oct 2019
Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

lies in finding the sweet spot between these two undesirable outcomes, and determining how compensation can motivate salespeople best. In a recent Harvard Business Review article, Chung and several executives from the consulting firm... View Details

Keywords: by Michael Blanding

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

the folly of not adhering strictly to the company's core beliefs.2 Similarly, we have observed failed consulting relationships in our field research in which the consultants simply blamed the failure on the... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

17 Aug 2009
Research & Ideas

Quantifying the Economic Impact of the Internet

recent TNS study reported the leading activities of Internet users as: used a search engine to find information (81 percent); looked up the news (76 percent); used online banking (74 percent); looked up the weather (65 percent); researched a product or View Details

Keywords: by John Quelch; Advertising; Publishing

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Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School

securities division, bought Lehman Brothers to become Shearson Lehman/American Express. Glucksman left Lehman Brothers at that time and began his own consultancy company on Wall Street. In the 1990s, Lehman Brothers continued to expand... View Details

06 Sep 2022
Blog Post

Student Spotlight: Summer Internships in Business & Environment

economy and natural resources are all core themes of their stewardship activities. Andrea's role prior to HBS was a Consultant at the United Nations and McKinsey & Company. Brandon Corts (MS/MBA Engineering 2023, Section I), Summer... View Details

January 2018 (Revised January 2020)
Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull

A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details

Keywords: Talent and Talent Management; Customer Relationship Management; Forecasting and Prediction; Cost Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Measurement and Metrics; Performance; Performance Capacity; Performance Efficiency; Performance Evaluation; Performance Improvement; Consulting Industry; Consulting Industry

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Educators

Purchase

23 May 2019
News

Tracy P. Palandjian, MBA 1997

transformative—both personally and intellectually—and recognizes the power of her time at HBS, the case method, and the extensive network of friends who remain so important to her. Her service on various University boards—including the... View Details

Keywords: Susan Young

14 Dec 2010
First Look

First Look: Dec. 14

pervasive in the China business context characterized by heavy reliance on personal relationships or guanxi, it went against the founding principles of CDG-professionalism and service quality. Yang had to decide where to draw the line... View Details

Keywords: Sean Silverthorne

25 Oct 2020
Research & Ideas

The Dark Side of Fintech Borrowing

fintech lenders harvest deeper insight into those borrowers that banks typically reject after running a standard credit check. Fintech lenders claim to consult additional metrics like utility bills or rent payments to identify... View Details

Keywords: by Rachel Layne; Financial Services; Financial Services

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

threat lack credibility, but you also have no way of changing course if the situation becomes dire. 3. Visibly incur sunk costs Suppose you are negotiating with a consulting firm to renew its contract to provide information technology... View Details

Keywords: by Deepak Malhotra

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Recruiting Partners - Health Care

University Health Services (HUHS) HCC Corporation HealthDrive Corporation Health Management Associates Henry Schein Inc. Hologic Hospira Inc. Hospital for Special Surgery Huron Consulting Group I IMS View Details

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