Complete Information - Publications - Faculty & Research

06 Jan 2020
Research & Ideas

Motivate Your High Performers to Share Their Knowledge

“People might be intimidated to approach the sales superstar and reveal that they are having problems because of self-image issues,” Stanton says. “And the best salespeople may want to hold on to their information because it gives them... View Details

Keywords: by Michael Blanding

24 Feb 2015
First Look

First Look: February 24

adequacy, actuarial standards, accounting standards, and auditing practice. In these areas, corporate managers and financial experts such as auditors and bankers possess the technical expertise necessary for informed regulation, enjoy... View Details

Keywords: Sean Silverthorne

07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

do not act as completely rational agents. (We imply no offense in this). In response to the complexity of the supply chains, managers limit the problem space, whether consciously or unconsciously, by selecting a limited set of inputs to... View Details

Keywords: by Sarah Jane Johnston

13 Aug 2021
Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

field experiment at a large North American company, provides plenty of reassurance, showing that regular Zoom chats with managers fosters solid career-building connections for new workers. In fact, informal “virtual watercooler” sessions... View Details

Keywords: by Lane Lambert

13 Sep 2011
First Look

First Look: September 13

(category demand expansion or market share stealing). To help brand managers make informed marketing mix decisions, it is essential that marketing mix models appropriately measure the different effects of marketing instruments. Discrete... View Details

Keywords: Sean Silverthorne

15 Dec 2003
Research & Ideas

The New Global Business Manager

demands." In turn, they can talk to the functional managers who maintain oversight on the company's resources—its financial, human, or information assets—and who are able to see how those need to be developed and diffused around the... View Details

Keywords: by Cynthia Churchwell

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

the purpose of the Board Scorecard is to define the board's informational needs so that it can complete board tasks. This Scorecard also includes self-assessment steps to monitor board composition and to... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

03 Oct 2007
Research & Ideas

Dealing with the ‘Irrational’ Negotiator

with are completely irrational. How can you possibly negotiate with someone who is irrational?" As the executive's question reveals, negotiators often struggle with the task of trying to negotiate with those who behave recklessly,... View Details

Keywords: by Deepak Malhotra & Max H. Bazerman

06 Sep 2004
Research & Ideas

The Innovator’s Battle Plan

Remember the old saying: "It is not the size of the dog in the fight. It is the size of the fight in the dog." Gauging asymmetries is so essential to predicting outcomes because the availability of information about a threat or... View Details

Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

11 Oct 2006
What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

for all to work forever" to Deepak Alse's, "Do not retire employees; treat them as part of an extended family where their services may be required." The timeliness of the issue was emphasized by information from Richard... View Details

Keywords: by Jim Heskett

18 Jul 2022
Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

environment is one in which we have a lot of potential to do that. We still don’t know what the long-run, successful business models and infrastructure solutions are going to look like. We don’t know if they’re the things we have right now, in some variation, or... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology

06 Jun 2005
What Do You Think?

Is a “Level Playing Field” a Good Thing?

common is how one's use of that information leads to prosperity. This is where the second kind of level playing field comes into play. This would include mechanisms such as ease of starting, running, and folding a business; enforcement of... View Details

Keywords: by James Heskett

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

short periods of time. If you're traveling to Rio de Janeiro next week and you just bought a $700 camera that you fear you’ll lose, you can upload some information about the camera to the Trov app, swipe right, and insure it from the... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

10 Nov 2003
Research & Ideas

Globalization: The Strategy of Differences

their place. I do not claim that arbitrage to exploit differences is any more a complete strategic solution than the optimal exploitation of scale economies. To the contrary: If they are to get their global strategies right in the long... View Details

Keywords: by Pankaj Ghemawat

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

instruction, putting them significantly behind Hispanics (21 percent) and whites (38 percent). With significantly less support than white children, Black students go on to complete four-year programs at public institutions at a slower... View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

02 Jul 2013
First Look

First Look: July 2

capture important information seemingly ignored by the market. A long-short portfolio based on these legislators' views earns abnormal returns of over 90 basis points per month following the passage of legislation. Industries that we... View Details

Keywords: Anna Secino

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

researched how to fix broken global teams. “They may not be able to completely reassure workers about what will happen tomorrow, but they can provide a glimpse of the big picture from their perspective,” says Neeley, who is writing a case... View Details

Keywords: by Dina Gerdeman

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

This is an extreme example of the creation of "work teams" that has provided an answer to the "assembly line" philosophy of work. Such teams are designed to provide greater variety and responsibility for frontline workers given the responsibility to... View Details